Employee Engagement Manager Resume Example & Writing Guide

Use this Employee Engagement Manager resume example and guide to improve your career and write a powerful resume that will separate you from the competition.

Employee engagement is a critical component of an organization’s success. It’s the measure of how motivated, fulfilled, and productive employees are. When employees are engaged, they feel valued by their companies and have a sense of ownership over their work.

If you’re passionate about helping companies create great workplaces where employees thrive, then you might be ready to make the jump into the world of employee engagement. But before you do, you’ll need a compelling resume that highlights your unique skills and experience. Here are some tips and an example to help you write yours.

Jennifer Thomas
Phoenix, AZ | (123) 456-7891 | [email protected]

Experienced employee engagement manager with a passion for developing and executing strategies that improve employee satisfaction, productivity, and retention. Proven track record of creating and executing initiatives that increase employee engagement and support organizational goals.

Arizona State University Jun '10
M.S. in Industrial/Organizational Psychology
Arizona State University Jun '06
B.S. in Psychology
Company A, Employee Engagement Manager Jan '17 – Current
  • Led the employee engagement team to develop and implement a new employee engagement strategy, resulting in an increase of over 20% in overall employee engagement.
  • Developed and implemented a comprehensive training program for managers on how to effectively engage employees at all levels within their teams.
  • Managed the development of a new performance management system that resulted in 100% of employees receiving feedback annually (previously only 50%).
  • Oversaw the implementation of a 360-degree feedback tool across all departments which led to increased transparency around areas for improvement as well as recognition for strengths among staff members.
  • Created and facilitated monthly focus groups with various departmental stakeholders including senior leadership, middle management, front line supervisors, and frontline staff to gather input on current programs/processes and solicit ideas for future initiatives.
Company B, Employee Engagement Manager Jan '12 – Dec '16
  • Spearheaded the implementation of a new employee engagement survey, resulting in an increase in overall satisfaction rating by 10%
  • Conducted quarterly meetings with management teams to review and discuss results from employee engagement surveys
  • Managed all aspects of the annual performance appraisal process for over 200 employees
  • Collaborated with HR team on development of training programs designed to improve communication between managers and their reports
  • Developed and implemented a comprehensive onboarding program that improved first-year retention rates by 15%
Company C, Employee Relations Manager Jan '09 – Dec '11
  • Led and facilitated investigations into employee complaints of harassment, discrimination, and other potential violations of company policy.
  • Conducted data analysis of employee feedback to identify potential areas of improvement for the organization.
  • Collaborated with senior leadership to develop and implement strategies to improve employee engagement and satisfaction.
  • Certified Employee Engagement Professional
  • Certified Professional in Employee Relations (CPER)
  • Certified Manager of Organizational Development (CMOD)

Industry Knowledge: Human Resources, Employee Benefits, Recruiting, Workplace Culture, Leadership Development
Technical Skills: Microsoft Office Suite, Google Apps, Zendesk, JIRA, Salesforce, Workday, Workday HCM
Soft Skills: Communication, Management, Leadership, Teamwork, Problem Solving, Time Management

How to Write an Employee Engagement Manager Resume

Here’s how to write an resume of your own.

Write Compelling Bullet Points

When you’re writing bullet points, it can be tempting to simply list your responsibilities and duties. But that’s not going to make a strong impression on recruiters. Instead, you should use your bullet points to demonstrate your impact on the organization.

For example, rather than saying you “managed employee engagement survey results,” you could say you “reduced employee engagement survey results by 15% in first year through targeted training and engagement initiatives.”

The second bullet point paints a much clearer picture of what you did and how it impacted the organization. And it also provides a quantifiable result (15% reduction).

Identify and Include Relevant Keywords

When you submit your resume online, it’s likely that it will be scanned by an applicant tracking system (ATS) for certain keywords. These programs look for specific terms related to the job opening in order to determine whether or not you are a good fit. If your resume doesn’t include enough of the right terms, the ATS might discard your application.

One way to make sure your resume makes it through the ATS is to include relevant employee engagement manager keywords in each section of your resume. You can find a list of some of the most commonly used employee engagement manager keywords below:

  • Employee Engagement
  • Employee Relations
  • Performance Management
  • Human Resources (HR)
  • Onboarding
  • Change Management
  • Employee Training
  • Employee Benefits Design
  • Organizational Development
  • Recruiting
  • Strategy
  • Human Resources Information Systems (HRIS)
  • Leadership Development
  • Coaching
  • Succession Planning
  • Succession Planning
  • Training & Development
  • Employee Health
  • Management
  • Talent Management
  • Performance Management Systems
  • Performance Appraisal
  • Performance Appraisals
  • Benefits Administration
  • HR Consulting
  • Team Building
  • Strategic Human Resource Planning
  • Customer Service
  • Employer Branding
  • Organizational Design

Showcase Your Technical Skills

As an employee engagement manager, you need to be proficient in a variety of software programs and systems in order to effectively do your job. This might include programs like Microsoft Office Suite, Google Suite, Slack, Asana, and Trello. You should also be familiar with social media platforms like LinkedIn, Twitter, and Facebook. Additionally, it’s important to be familiar with HRIS systems and employee engagement surveys.


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