20 Erie Insurance Group Interview Questions and Answers

Erie Insurance Group is always looking for the best and the brightest to join their team. If you’re considering a career with Erie Insurance Group, you’ll want to be prepared for their interview process.

In this article, we’ll provide an overview of the company and the types of questions you can expect to be asked in an interview with Erie Insurance Group. We’ll also give you some tips on how to answer those questions so that you can make the best impression possible.

Erie Insurance Group Interview Process

The interview process at Erie Insurance Group can vary depending on the position you are applying for. However, most positions will require at least one phone interview and one in-person interview. For some positions, you may be asked to complete a video interview as well. The overall experience is generally positive, with most people finding the interviewers to be friendly and professional. However, some people have found the process to be a bit long and drawn out, so be prepared to wait a while for a response after applying.

1. Why do you want to work at Erie Insurance?

This question is a great way to show your interest in the company and its values. When you answer, make sure to highlight what attracted you to Erie Insurance and how it fits with your own goals and ambitions.

Example: “I want to work at Erie Insurance because I am passionate about helping people find affordable insurance policies that meet their needs. Your company has an excellent reputation for providing quality service and products to customers, which makes me excited to be part of this team. I also love working with numbers and data, so I think my skills would be a great fit for this role.”

2. What is your favorite programming language?

This question is a common one in the IT industry. It allows you to show your knowledge of programming languages and how they can be used to create applications that are useful for businesses.

Example: “My favorite programming language is Python, which I use regularly at my current job. Python is an open-source language that’s easy to learn and has many built-in functions that make it simple to write complex programs. In my last role, I was able to automate several processes using Python, including data collection and analysis.”

3. Describe your experience with claims adjusting.

Interviewers may ask this question to learn more about your experience with handling customer service issues. When answering, it can be helpful to describe a specific situation where you helped resolve a claim for a client or worked with an insurance adjuster on behalf of a client.

Example: “I have extensive experience working directly with clients and insurance adjusters to help them understand the claims process and how they can best work with their insurer to get their issue resolved. In my last position, I had a client who was having trouble getting her car fixed after an accident. She felt like she wasn’t being treated fairly by her insurer, so I spoke with the adjuster on her behalf and explained that she needed a new vehicle because hers was totaled in the accident. The adjuster agreed to replace her vehicle.”

4. Give us an example of a time when you had to make a difficult decision, how did you handle it?

When answering this question, it can be helpful to provide an example of a time when you had to make a tough decision and how you handled it. This can help the interviewer understand your thought process and reasoning behind making that choice.

Example: “When I was working as a claims adjuster for my previous employer, we were experiencing a high volume of claims due to severe weather conditions. In order to ensure all claims were processed in a timely manner, I worked overtime to meet our deadlines. While this was challenging, I knew it was important to complete these tasks so customers could receive their payments.”

5. How would you describe your leadership style?

An interviewer may ask this question to learn more about your management style and how you would apply it in their organization. When answering, consider describing a time when you led a team or project that resulted in positive outcomes for the company.

Example: “I believe my leadership style is collaborative. I like to involve others in decision-making processes so they feel invested in the outcome of projects. In my last role, I worked with a small team of three people who were all new to the insurance industry. We met regularly to discuss our progress on various tasks and developed strategies together to overcome challenges we faced.”

6. Tell me about a time that you worked in a team environment, what was your role?

Erie Insurance Group is a company that values teamwork and collaboration. They want to know how you will contribute to their team of insurance professionals. When answering this question, it can be helpful to mention specific skills or experiences that make you a good team member.

Example: “I have worked in teams for most of my career. I find that working together with others makes projects more efficient and effective. In my last position, I was the lead on a project where we had to create new marketing materials for our clients. My team and I were able to come up with some great ideas that helped us win the client’s business.”

7. Do you have experience working on short-term projects?

Erie Insurance Group may ask this question to learn more about your ability to work on a variety of projects. This can help them determine if you’re able to adapt to different types of assignments and complete them in a timely manner. When answering, try to explain how you’ve worked on short-term projects in the past and what skills you have that make you successful at completing these tasks.

Example: “In my previous role as an insurance agent, I was responsible for helping clients find the right policy for their needs. While some people only needed one type of coverage, others required multiple policies. In these situations, I would create a plan with the client to ensure they were getting the best value for their money. I’m comfortable working on short-term projects because it allows me to use my problem-solving skills to come up with solutions.”

8. Would you be comfortable handling fieldwork for insurance claims?

Fieldwork is a common part of the job for insurance agents, and Erie Insurance wants to make sure you’re prepared for this aspect of the position. When answering this question, be honest about your experience with fieldwork and how comfortable you are with it. If you have no prior experience, explain that you would learn quickly if hired.

Example: “I’ve done some fieldwork in my previous positions, but I’m always open to learning more. Fieldwork can be challenging at times, but I enjoy meeting new people and helping them solve their problems. I think I could handle any challenges that come up during fieldwork.”

9. Describe any previous jobs where you used analytical skills.

The interviewer may ask this question to learn more about your problem-solving skills and how you apply them in the workplace. Use examples from previous jobs where you used analytical skills to solve problems or make decisions.

Example: “In my last job, I was responsible for analyzing data to help determine which customers were at risk of canceling their policies. This information helped me develop strategies to retain these customers by offering discounts on premiums or other incentives. It also helped me identify areas where we could improve our customer service.”

10. Do you prefer working alone or as part of a group?

This question helps employers determine if you’re a good fit for their company culture. If they ask this, it’s likely that Erie Insurance values teamwork and collaboration. In your answer, explain how you feel about working alone or with others. Explain what kind of work environment you prefer and why.

Example: “I enjoy both working alone and collaborating with others. I find that when I’m working on my own, I can focus more deeply on the task at hand. However, I also really enjoy being part of a team. When I collaborate with others, I learn new things from them and we can solve problems together. I think I would be a great fit for an organization like yours because I value teamwork so much.”

11. Where do you see yourself in 5 years?

Employers ask this question to learn more about your career goals and how you plan to achieve them. When answering, it’s important to be honest about what you want for yourself in the future while also showing that you’re willing to work hard to get there.

Example: “I see myself as a successful insurance agent with my own office by the time I’m 30. To do so, I’ll need to continue working hard at my job here at Erie Insurance Group. I’d like to become an expert on all of our products and services so that I can help customers find the right solutions for their needs.”

12. What are some things you look for when deciding whether a company has good IT practices?

An interviewer may ask this question to learn more about your technical skills and how you apply them in the workplace. When answering, consider what IT practices you’ve seen that have helped or hurt a company’s productivity.

Example: “I look for several things when deciding whether a company has good IT practices. First, I want to see if they use cloud-based storage solutions because these are usually more secure than other options. Second, I check to see if they have an effective backup system in place. Finally, I like to see if they have a strong antivirus program installed on all of their devices.”

13. Have you ever been involved in planning a project from start to finish? What happened?

This question is a great way to show your ability to work as part of a team and manage multiple tasks at once. When answering, it can be helpful to provide an example that shows how you were able to successfully plan and complete the project.

Example: “In my last position, I was tasked with planning our annual company picnic. This included finding a location for the event, ordering food and drinks, arranging entertainment and setting up games and activities. It took me several weeks to plan everything out, but in the end, we had a wonderful day full of fun and laughter.”

14. Can you tell me about a time where you successfully managed multiple tasks while under pressure?

This question is a great way to assess your time management skills and ability to prioritize tasks. When answering this question, it can be helpful to describe the steps you took to manage multiple projects or assignments while still meeting deadlines.

Example: “In my previous role as an insurance agent, I was responsible for managing several clients at once. One of my clients had recently purchased a new home and wanted to add additional coverage to their policy. While also working with other clients, I scheduled a phone call with them to discuss their options. During our conversation, they decided that they would like to upgrade their current policy to include flood damage protection. After we discussed the benefits of adding this coverage, I added it to their existing policy.”

15. Some of our positions require the ability to stand and walk around for most of the day, do you feel like this will be an issue?

Erie Insurance Group wants to ensure that their employees are able to perform the essential functions of their job, which includes standing and walking for long periods of time. If you have any physical limitations or disabilities, it’s important to disclose them in your application so they can determine if there is a suitable position within the company that would be more appropriate for you.

Example: “I am physically active and enjoy being on my feet all day. I find that this helps me stay focused and productive throughout the workday.”

16. We need all of our employees to be able to pass a drug test before they can begin their employment here. Is there anything we should know before sending you one?

Erie Insurance Group wants to ensure that all of their employees are able to pass a drug test. They want to make sure you’re honest about your past and present use of drugs, so they can determine if you’ll be able to pass the test when it’s time for employment.

Example: “I have never used any illegal substances in my life. I understand that Erie Insurance Group requires all new hires to pass a drug test before beginning work. If I am offered this position, I will gladly take the test and provide proof of its results.”

17. How long does it typically take you to learn new software/programs?

Erie Insurance uses a variety of software and programs to manage their business. The interviewer may ask this question to determine how quickly you can adapt to new technology. Use your answer to show that you are willing to learn new systems and processes. Explain that you have the ability to pick up new skills quickly.

Example: “I am very good at adapting to new software and programs. I find that I can usually learn new systems within a few days or weeks, depending on the complexity of the program. In my last role, I had to learn several different types of software in order to complete my job duties. I was able to master each one within a month.”

18. Are you willing to travel?

Erie Insurance Group offers a variety of insurance policies, including auto and home. The company may ask this question to determine if you’re willing to travel for work-related purposes. To answer this question, consider your current job history and how often you’ve had to travel for work. If you have experience traveling for work, explain what methods you use to stay organized while on the road.

Example: “I’m happy to travel for work as long as it’s within reason. I understand that sometimes there are emergencies where I need to leave town quickly. In my last position, I was required to drive across state lines once or twice per month. I always make sure to pack everything I need in advance so I can get out the door quickly.”

19. How much notice would you need to give if you were terminated today?

This question is a way for employers to understand how you would handle an unexpected termination. If you are asked this question, it’s important to be honest about your response and explain why you need the time off.

Example: “If I were terminated today, I would give two weeks notice. This is because I have been working in my current position for three years and feel that two weeks’ notice is appropriate. However, if I was only employed here for a few months, I would give one week of notice.”

20. Are you currently employed?

Employers may ask this question to make sure you’re available for work. If you are currently employed, be honest about your current employment status and explain that you’re looking for a new job because you want to advance in your career or change industries. If you aren’t currently employed, discuss the steps you’ve taken to find a new job.

Example: “I am not currently employed, but I’m actively searching for a new position. I have been networking with my colleagues at my previous company to see if they know of any positions opening up. I also submitted my resume to several companies online.”