20 Eskenazi Health Interview Questions and Answers

As one of the largest healthcare providers in Central Indiana, Eskenazi Health is always looking for talented and dedicated employees. If you’re interested in working for Eskenazi Health, you can expect to be asked some specific questions about your qualifications and experience during your interview.

To help you prepare, we’ve compiled a list of some of the most common interview questions asked by Eskenazi Health. With these questions and our suggested answers, you’ll be ready to impress your interviewer and take one step closer to getting the job you want.

Eskenazi Health Interview Process

The interview process at Eskenazi Health is generally pretty straightforward. Most positions will require at least one in-person interview, though some may also require a phone screen or video interview as well. The difficulty of the interviews will vary depending on the position you’re applying for, but overall they are not too difficult.

One thing to keep in mind is that the hiring process can take awhile, so be patient. It’s not uncommon for it to take several weeks (or even months) to hear back after an interview.

1. Why do you want to work at Eskenazi Health?

This question can help the interviewer get to know you better and understand why you are a good fit for their organization. When answering this question, it can be helpful to mention specific aspects of Eskenazi Health that interest you or what drew you to apply for the position.

Example: “I applied for this position because I was drawn to your mission statement and dedication to providing exceptional healthcare to all patients. I am passionate about working in an environment where everyone is dedicated to helping others and making sure they receive the best care possible. I also love the idea of being part of a team that works together to achieve goals.”

2. What is your experience with providing patient care?

This question is an opportunity to share your experience and expertise with the interviewer. If you have previous healthcare experience, describe a time when you helped a patient overcome a challenge or improve their health. If you don’t have direct experience in the medical field, talk about how you’ve supported others in achieving their goals.

Example: “I worked as a nurse’s aide at my local hospital for two years before I graduated from nursing school. During that time, I assisted nurses with administering medication and vital sign monitoring. I also learned how to administer injections and perform CPR on patients who needed it.”

3. Where do you see yourself in five years?

Employers ask this question to learn more about your career goals and aspirations. They want to know that you are committed to their organization for the long term, so they can invest in training you. When answering this question, be honest about what you hope to achieve professionally. Explain how Eskenazi Health can help you reach those goals.

Example: “I see myself as a pediatrician at Eskenazi Health in five years. I am passionate about working with children, and I believe that Eskenazi Health is an excellent place to pursue my goal of becoming a pediatrician. The hospital has a great reputation, and it offers many opportunities for professional development. I would love to work here while I complete my medical degree.”

4. Describe a time when you had to deal with difficult or angry patients. How did you handle the situation?

This question can help the interviewer understand how you handle conflict and stress. It can also show them that you have experience working with patients who are upset or angry.

Example: “I once had a patient who was very upset about their diagnosis. They were worried about what it meant for their future, and they wanted to know exactly when they would be better. I explained that there is no way to predict exactly when someone will feel better after surgery. However, I told them that we could plan out a timeline of recovery based on previous cases like theirs. This helped put them at ease and gave them something concrete to look forward to.”

5. What are some of your favorite qualities about Eskenazi Health?

This question is a great way to show your interviewer that you have done some research on the hospital and its culture. When answering this question, it can be helpful to mention qualities that are important to you in a workplace environment.

Example: “I love how Eskenazi Health has such a strong commitment to patient care. I also appreciate the fact that the hospital offers so many different types of healthcare services under one roof. This makes it easy for patients to get all their medical needs met at one facility.”

6. Do you have any experience working with children and adolescents?

Eskenazi Health provides care for a diverse population, including children and adolescents. The interviewer may ask this question to determine if you have experience working with these age groups and how you might fit in at Eskenazi Health. If you do not have any experience working with children or adolescents, consider sharing your interest in doing so.

Example: “I have worked with children and adolescents before, but I am also excited about the opportunity to work with them again. In my previous role as a pediatric nurse practitioner, I was responsible for diagnosing and treating common illnesses among children and adolescents. I enjoy interacting with patients of all ages and look forward to providing quality healthcare to young patients.”

7. Can you tell me about a time where you went above and beyond for a patient?

This question is a great way to show your interviewer that you are willing to go the extra mile for patients and their families. When answering this question, it can be helpful to think of an example where you went above and beyond for a patient or family member and how it positively impacted them.

Example: “When I was working as a nurse in a pediatric hospital, there was a young boy who had been diagnosed with leukemia. He was very scared about his diagnosis and treatment plan, so I made sure to spend time talking to him and explaining everything he needed to know. I also brought in some toys and books to help make him feel more comfortable during his treatments. After spending time with me, he felt much better and was able to get through his treatments without any issues.”

8. Have you ever had to deal with an upset family member, how did you handle it?

This question can help the interviewer determine how you handle conflict and challenging situations. Use examples from your experience to show that you are able to remain calm under pressure, communicate effectively and solve problems.

Example: “I once had a family member who was upset with me because they felt I wasn’t doing enough for their loved one. They were very aggressive in their tone and demeanor, but I remained calm and explained my reasoning calmly. After explaining why I made certain decisions, they understood and apologized for their behavior.”

9. Are you okay with potentially having to work long hours if needed?

Working in a hospital setting can sometimes require long hours. Employers ask this question to make sure you are okay with potentially working these types of hours. In your answer, explain that you understand the nature of the work and will be prepared for it.

Example: “I am aware that working in healthcare often requires long hours. I have no problem working extra hours if needed. I know how important it is to provide excellent care to patients at all times. If I need to stay late or come in early, I am happy to do so.”

10. Tell us about a time you disagreed with a decision made by your manager, what did you do?

This question can help interviewers learn more about your problem-solving skills and how you communicate with others. When answering this question, it can be helpful to mention a specific situation where you disagreed with a manager but were able to come to an agreement or compromise.

Example: “In my last position as a nurse practitioner, I disagreed with the hospital’s decision to eliminate our pediatric unit. I knew that if we closed the unit, there would be no other hospitals in the area offering care for children. I met with the hospital administrator and explained why I thought keeping the unit open was important. They agreed to keep the unit open until they could find another qualified nurse practitioner to lead the team.”

11. Which area of nursing would you like to be involved with the most?

This question is a great way to show the interviewer your passion for nursing. It also helps them understand which department you would be most comfortable working in. When answering this question, it can be helpful to mention an area of nursing that you are particularly passionate about and why.

Example: “I am very passionate about pediatric care. I love being able to work with children and their families. I find it so rewarding when I can help make a child’s hospital stay more enjoyable. I think my skills as a nurse would be best utilized in the Neonatal Intensive Care Unit at Eskenazi Health.”

12. In which areas do you need more training?

This question can help the interviewer determine your level of self-awareness and how you plan to improve yourself. When answering this question, it can be helpful to mention a skill or two that you would like to develop in order to become an even more effective healthcare professional.

Example: “I have been working as a nurse for five years now, but I am always looking for ways to improve my communication skills with patients and their families. In fact, I recently enrolled in a course on patient advocacy at the local university to learn more about how to best advocate for my patients’ needs.”

13. How do you think we can improve our healthcare system?

This question can help the interviewer get a sense of your critical thinking skills and how you might contribute to the organization. Use examples from your experience that show you’re willing to provide feedback, collaborate with others and implement change.

Example: “I think one way we could improve our healthcare system is by encouraging more open communication between patients and their doctors. I’ve noticed in my previous role as a nurse that when patients feel comfortable asking questions or expressing concerns, they are more likely to follow through on treatment plans and understand instructions. To encourage this type of communication, I would suggest implementing an online portal where patients can submit questions anonymously and receive answers within 24 hours.”

14. When was the last time you learned something new related to healthcare?

This question can help the interviewer get a sense of your passion for healthcare and how you continue to grow as a professional. When answering this question, it can be helpful to mention something that has helped you in your current role or something that is relevant to the position you’re applying for.

Example: “I recently attended a seminar on new technology in patient care. I was inspired by one speaker who discussed how they are using virtual reality to help patients overcome their fears and anxieties about medical procedures. I think this could be an amazing tool for children who need to visit the hospital regularly for treatment.”

15. Would you feel comfortable working with patients who may not speak English as their first language?

This question can help an interviewer determine if you have experience working with patients who may not speak English as their primary language. If you do, it can show that you are comfortable communicating with people from different backgrounds and cultures.

Example: “I am fluent in Spanish, so I understand the challenges of working with patients who don’t speak English. In my previous role, I worked with a patient who didn’t speak English very well. I used my Spanish skills to communicate with them and make sure they understood everything we discussed during our appointments. This helped me build a strong rapport with the patient and ensure they were getting the best care possible.”

16. What do you think is the most important part of being a nurse?

This question is a great way to show your passion for the nursing profession. When answering this question, it can be helpful to discuss what you enjoy most about being a nurse and how that helps patients.

Example: “I think the most important part of being a nurse is providing compassionate care to my patients. I love helping people feel better and easing their pain. It’s rewarding to see them leave the hospital feeling healthier than when they arrived. I also find it very important to work as a team with other nurses and doctors. We all have different skills and experiences that we can use to help our patients.”

17. If hired, would you be willing to get additional certifications required by the position?

This question is a great way to determine if the candidate is willing to invest in their career and personal development. It also shows that you are committed to your own professional growth, which can be an attractive quality for employers.

Example: “Yes, I would definitely be open to getting additional certifications required by this position. In fact, I am currently enrolled in classes to get my RN certification. If hired, I would complete my degree as soon as possible so I could start working at Eskenazi Health sooner.”

18. What do you know about the medical assistant profession?

This question helps the interviewer determine your level of interest in the medical assistant profession. It also shows them how much you know about Eskenazi Health and its mission. To answer this question, research the organization’s website to learn more about their goals and objectives. Then, use that information to discuss why you want to work for them.

Example: “I have always been interested in healthcare because I love helping people. When I was a teenager, I volunteered at my local hospital where I learned about the medical assistant profession. Since then, I’ve wanted to become a medical assistant so I can continue to help others while learning new skills.”

19. Can you tell me about a time where you worked on a team project and there was conflict, how did you resolve it?

This question can help the interviewer understand how you work with others and your ability to resolve conflict. When answering this question, it can be helpful to mention a specific example of working on a team project and how you resolved any conflicts that arose during the project.

Example: “In my last position as an ER nurse, I worked alongside several other nurses and doctors in the emergency room. There were times when we had conflicting opinions about patient care or treatment plans. However, we always made sure to communicate our concerns and ideas so we could come up with solutions together. We also met regularly to discuss patients and make sure everyone was comfortable with their roles.”

20. What type of environment do you enjoy working in the most?

This question can help the interviewer determine if you would be a good fit for Eskenazi Health. They may want to know that you enjoy working in a fast-paced environment and are willing to work hard to achieve goals. When answering this question, try to focus on positive aspects of your previous environments.

Example: “I have enjoyed working in both private practice and hospital settings. I find that each type of setting has its own unique challenges and rewards. In my last position, I worked as an emergency room nurse at a local hospital. While it was challenging to care for so many patients every day, I also found it rewarding to save lives and provide comfort to those who were experiencing pain or distress.”