17 Esthetician Interview Questions and Answers

Learn what skills and qualities interviewers are looking for from an esthetician, what questions you can expect, and how you should go about answering them.

An esthetician is a professional who provides skin care treatments, such as facials and waxing, to clients. They may also offer services such as makeup application, body treatments, and nail care. If you’re looking for an esthetician job, you’ll likely need to go through an interview process.

One way to prepare for an esthetician job interview is to familiarize yourself with the most common esthetician interview questions and answers. In this guide, you’ll find questions and answers that will help you understand what employers are looking for in an esthetician. You’ll also learn what to expect during an interview, so you can feel confident when you walk into the room.

Common Esthetician Interview Questions

Are you comfortable working with people?

This question can help interviewers understand how you interact with others. They may ask this to see if you have the interpersonal skills necessary for working in a salon or spa setting. When answering, it can be helpful to mention specific examples of times when you worked well with others.

Example: “I am very comfortable working with people. In my last position as an esthetician, I was often helping multiple clients at once. This required me to multitask and work quickly while still providing quality service. I enjoy being able to make customers feel comfortable and confident in their skin.”

What are some of your favorite beauty treatments to provide?

This question can help the interviewer get a better idea of your experience and skills as an esthetician. You can answer this question by listing some of your favorite treatments to perform, but you should also explain why they are your favorites. This can show the interviewer that you enjoy what you do and that you have passion for your work.

Example: “I really love performing microdermabrasion because it’s such a relaxing treatment. I find that my clients always leave feeling relaxed and rejuvenated. Another one of my favorite treatments is a facial with a deep-cleansing mask. I like this treatment because it leaves my client’s skin looking radiant and healthy.”

How would you handle a situation where a client is unhappy with their results?

This question can help interviewers understand how you handle conflict and whether or not you have the ability to resolve it. In your answer, try to demonstrate that you are willing to take responsibility for any mistakes you make and learn from them.

Example: “I would first apologize to the client and explain what I could do to fix their results. If they were unhappy with the entire experience, I would offer a free treatment on my next shift. If they were only unhappy with one aspect of their service, I would offer a discount on another service to make up for it. I believe in always striving to provide excellent customer service, so I am committed to making sure every client is happy.”

What is your process for keeping up-to-date on the latest trends in the esthetic industry?

Employers want to know that you are passionate about your career and willing to learn new techniques. They also want to make sure you have the time management skills necessary to keep up with your work while keeping track of industry news. Your answer should show that you are committed to learning more about the esthetic industry, whether through online resources or in-person training opportunities.

Example: “I am a member of several beauty forums where I can ask questions and get feedback from other professionals. I also subscribe to several blogs and newsletters that provide tips for clients and advice on how to improve my own services.”

Provide an example of how you would provide a relaxing experience for a client during a treatment.

Estheticians often work with clients who are looking for a relaxing experience. Employers ask this question to make sure you have the skills and knowledge necessary to provide a positive client experience. In your answer, explain how you would use your communication and interpersonal skills to ensure your client feels comfortable during their treatment.

Example: “I once had a client who was nervous about getting a facial because she didn’t know what to expect. I talked her through each step of the process so that she knew exactly what to expect. This helped her feel more at ease and allowed me to focus on providing her with an excellent service.”

If a client has sensitive skin, how would you adjust your treatment to ensure their safety?

This question can help the interviewer assess your knowledge of skin types and how you adjust treatments to ensure client safety. Use examples from previous experience in which you helped clients with sensitive skin and still provided them with effective treatment.

Example: “I once had a client who came in for a facial, but she told me that her skin was very sensitive. I asked her what products she used at home and found out that she only used natural products. I adjusted my treatment by using all organic products during the facial so that it would be gentle enough for her skin. She left the spa feeling refreshed and without any irritation.”

What would you do if you noticed a client’s skin was becoming irritated or inflamed during a treatment?

This question can help interviewers understand how you handle challenging situations. In your answer, try to demonstrate that you are a problem solver who is willing to take initiative and make adjustments when needed.

Example: “If I noticed a client’s skin was becoming irritated or inflamed during a treatment, I would first ask them if they were experiencing any discomfort. If they said no, I would continue with the treatment as planned. However, if they reported some level of discomfort, I would immediately stop the treatment and speak with my manager about what happened. Depending on the situation, I might adjust the treatment plan or even reschedule the appointment for another day.”

How well do you pay attention to detail when performing treatments?

Attention to detail is an important skill for estheticians because they must perform treatments with precision. Employers ask this question to make sure you have the ability to pay attention to small details and ensure your clients receive high-quality service. In your answer, explain that you are a highly organized person who can keep track of many things at once. Explain that you will use these skills to ensure you do not miss any steps when performing treatments.

Example: “I am someone who has always been very organized. I find it easy to multitask and stay focused on several different tasks at once. This helps me remember all the steps involved in each treatment I perform. When I was working as an aesthetician assistant, I noticed my coworkers sometimes forgot certain steps during procedures. I would remind them of what step they were missing so they could continue providing quality care.”

Do you have any experience performing waxing services?

Employers ask this question to see if you have the skills and experience needed for the position. If you do, share your previous job duties with the interviewer. If you don’t, explain what you would do in that situation.

Example: “I’ve performed waxing services at my current job for two years now. I started as an esthetician apprentice, where I learned how to perform all of our salon’s waxing services. Now, I’m a full-time esthetician who performs all of the salon’s waxing services on clients.”

When performing a facial, what is the ideal pH level of a client’s skin?

The interviewer may ask you a question like this to assess your knowledge of the science behind esthetics. Your answer should include an explanation of what pH is and how it relates to skin health.

Example: “The ideal pH level for a client’s skin during a facial is between 4.5 and 5.5. This range allows the skin to absorb nutrients from products I use on them, such as moisturizers and serums. If the pH level is too high or low, the skin can become damaged. For example, if the pH level is below 3, the skin will lose its ability to hold moisture. If the pH level is above 6, the skin becomes more susceptible to bacteria and other pathogens.”

We want to ensure our clients feel comfortable and relaxed during their appointments. How would you approach a client who was sitting upright and looking around the room while waiting for their appointment to start?

Interviewers want to know how you’ll make your clients feel comfortable and relaxed during their appointments. They also want to see that you can handle difficult situations with professionalism. In your answer, demonstrate that you understand the importance of making your client feel at ease and provide an example of how you would approach this situation.

Example: “I’ve had a similar experience before where I was working on a client who seemed nervous about getting their eyebrows waxed. I asked them if they wanted me to turn on some calming music or dim the lights in the room. This helped put them more at ease and made it easier for me to focus on my work.”

Describe your process for sanitizing your equipment and workspace between appointments.

The interviewer may ask you this question to assess your attention to detail and organizational skills. In your answer, describe the steps you take to ensure that each client’s equipment is sanitized before they use it and that your workspace is clean at all times.

Example: “I always make sure to sanitize my equipment between appointments so that I can prevent cross-contamination. First, I wash my hands thoroughly with soap and warm water. Then, I wipe down all of my equipment with a disinfectant solution. Finally, I allow everything to air dry completely before storing it away.”

What makes you stand out from other estheticians?

Employers ask this question to learn more about your personality and how you can contribute to their team. When answering, think of a unique skill or quality that makes you different from other estheticians. You could also talk about any certifications you have.

Example: “I am the only certified laser technician in my town, which means I can perform all types of laser treatments. This is an important skill for clients who want to get rid of unwanted hair but don’t want to use traditional waxing methods. Laser treatment is much safer than waxing, so it’s great for people with sensitive skin.”

Which skin types do you have the most experience working with?

This question can help the interviewer determine if you have experience working with their clientele. It’s important to show that you’re willing to work with all skin types, but it can be beneficial to highlight your experience with a specific type of skin.

Example: “I’ve worked with clients who have oily, dry and sensitive skin. I find that my favorite part of the job is helping people with sensitive skin because I enjoy seeing them leave the salon feeling more confident in their appearance. I also love when I see someone who has been self-conscious about their skin for years finally feel comfortable in their own skin.”

What do you think is the most important aspect of a successful esthetician business?

This question is an opportunity to show the interviewer that you understand what it takes to run a successful business. Your answer should include your thoughts on how to make customers happy, manage employees and keep the company profitable.

Example: “I think customer service is the most important aspect of a successful esthetician business. Customers are coming in for a relaxing experience, so I want them to feel comfortable and confident in my abilities. I also believe that keeping up with industry trends is essential to success as an esthetician. For example, I am always looking for new ways to improve my skin care treatments.”

How often should you replace your beauty tools and equipment?

This question can help the interviewer determine your knowledge of proper sanitation procedures. It’s important to show that you understand how to properly clean and disinfect tools, equipment and surfaces in a salon or spa.

Example: “I recommend replacing my beauty tools every six months to ensure they’re sanitary. I also replace them if they become damaged or worn out. For example, I would replace a broken nail file before it became too dull to use. I would replace my manicure table once per year because it gets heavy use. I would replace my pedicure tubs after five years because they may start to leak or develop cracks.”

There is a new trend in the industry that you’re not sure if you should try or not. How do you decide whether or not to incorporate it into your services?

An interviewer may ask this question to see how you make decisions about your work and the impact it has on clients. Use examples from past experiences where you had to decide whether or not to try a new trend in esthetics.

Example: “I recently heard of an at-home peel that is supposed to help with wrinkles, but I’m unsure if it would be safe for my clients. If I were to offer this service, I would want to ensure that it was safe for all skin types and that there are no adverse reactions. In this case, I would do some research online and talk to other professionals who have tried the product to get their opinions. After doing this, I would feel comfortable offering the treatment as long as I could provide proper aftercare instructions to my clients.”


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