What Does an Executive Housekeeper Do?

An executive housekeeper is responsible for keeping an entire building clean and presentable. This might include everything from vacuuming, dusting, and cleaning bathrooms to washing windows, polishing furniture, and even arranging flowers or other decorative elements.

The role of an executive housekeeper is much more than just basic cleaning duties, however. They are also tasked with maintaining the overall aesthetic appeal of a building. This may include things like ensuring that all carpets are properly vacuumed and cleaned on a regular basis, replacing light bulbs as needed, etc.

Executive Housekeeper Job Duties

Executive housekeepers typically have a wide range of responsibilities, which can include:

• Helping the manager create a training plan for new employees so that they can be prepared for their daily responsibilities
• Communicating with other staff members to ensure that they are meeting their responsibilities and resolving any issues that arise
• Making sure that cleaning supplies are readily available to all staff members who need them
• Coordinating with architects and interior designers to ensure that design elements such as carpet patterns, lighting layouts, or paint colors are accurately reflected in the finished product
• Organizing and coordinating the redecoration of rooms so they can be used for different purposes or events
• Supervising staff, including interviewing, hiring, training, and firing employees as necessary
• Organizing and planning housekeeping services including laundry, cleaning, and maintenance for large houses or businesses
• Coordinating with event planners to arrange for catering, event setup, decoration, and other services needed for special events
• Ensuring that all areas of the facility are clean and orderly at all times

Executive Housekeeper Salary & Outlook

Executive housekeepers’ salaries vary depending on their level of education, years of experience, and the size and location of the company. They may also earn additional compensation in the form of bonuses.

• Median Annual Salary: $44,500 ($21.39/hour)
• Top 10% Annual Salary: $80,500 ($38.7/hour)

The employment of executive housekeepers is expected to grow much faster than average over the next decade.

Demand for hotel and resort services will continue to increase as more people travel for both business and pleasure. As hotels and resorts compete for customers, they are likely to hire more housekeeping staff to provide better service.

Related: Executive Housekeeper Interview Questions and Answers

Executive Housekeeper Job Requirements

Executive housekeepers typically need to have the following qualifications:

Education: A high school diploma or GED certificate is often a minimum requirement for executive housekeepers. Some employers may prefer or require a college degree in hospitality, business or a related field. A college degree can help you advance your career and earn a higher salary.

Training & Experience: Executive housekeepers typically receive on-the-job training from their current or previous employer. They may also receive training from their employer’s current executive housekeeper.

Certifications & Licenses: While certifications are not often required for the role of executive housekeeper, they can be useful in demonstrating to potential employers that you are a professional who is committed to excellence.

Executive Housekeeper Skills

Executive housekeepers need the following skills in order to be successful:

Leadership: Leadership skills can help you motivate and inspire others. As an executive housekeeper, you may be in charge of a team of housekeeping staff. Leadership skills can help you guide and direct your team to complete tasks and reach goals. You can also use leadership skills to motivate your team to work hard and be friendly to guests.

Communication: Communication is the act of conveying information through verbal or nonverbal means. As an executive housekeeper, you must be able to communicate with your team, your employer and the staff of the home you’re working in. You can use communication skills to relay information, answer questions and solve problems.

Organization: Organization is a crucial skill for an executive housekeeper, as it allows you to complete your tasks efficiently. You may also use organization skills to plan and prepare for events, as well as to keep track of supplies and inventory.

Time management: Time management is another skill that can be useful for an executive housekeeper. This is because you may be responsible for coordinating the schedules of multiple staff members, as well as managing the cleaning of multiple rooms and other areas of the home. Having strong time management skills can help you ensure that you complete all of your duties in a timely manner.

Problem-solving: Problem-solving skills allow you to identify issues, develop solutions and implement them. As an executive housekeeper, you may be responsible for overseeing the cleaning of several different areas of a large property. You may also be responsible for training and supervising other housekeeping staff. Being able to identify issues, develop solutions and implement them is an important skill for this position.

Executive Housekeeper Work Environment

The executive housekeeper is responsible for the overall operation of the housekeeping department in a hotel, motel, or resort. He or she supervises the work of the housekeeping staff, develops work schedules, and inspects guest rooms and public areas to ensure that they meet the highest standards of cleanliness and order. The executive housekeeper also orders supplies, equipment, and linens, and keeps records of inventory and budget expenditures. In large establishments, the executive housekeeper may have one or more assistant housekeepers to help with the supervision of staff and the day-to-day operation of the department. The executive housekeeper typically works a regular Monday-to-Friday schedule, although he or she may be required to work weekends and holidays. Some executive housekeepers also work on-call hours to respond to emergencies, such as a guest complaint about a dirty room or a broken piece of equipment.

Executive Housekeeper Trends

Here are three trends influencing how executive housekeepers work. Executive housekeepers will need to stay up-to-date on these developments to keep their skills relevant and maintain a competitive advantage in the workplace.

More Attention to the Guest Experience

The hospitality industry is increasingly focused on providing a great guest experience. This means that executive housekeepers will need to focus on creating a comfortable and welcoming environment for guests.

Executive housekeepers can create a positive guest experience by paying attention to details such as cleanliness, decor, and hospitality services. They can also work with other members of the hotel staff to ensure that guests are happy and satisfied.

More Focus on Sustainability

As businesses become more environmentally conscious, they are looking for ways to reduce their impact on the planet. One way that they are doing this is by focusing on sustainability in their operations.

This trend is having a significant impact on the hospitality industry, as hotels are now looking for executive housekeepers who have expertise in sustainable cleaning practices. By learning about these practices, executive housekeepers can help their hotels to be more efficient and save money in the process.

Greater Use of Technology

Technology is playing an increasingly important role in the workplace, and this is especially true for executive housekeepers.

As technology becomes more prevalent, executive housekeepers will need to learn how to use it effectively in order to manage their jobs. This includes using software to track inventory, schedule appointments, and communicate with employees. In addition, executive housekeepers will need to be familiar with new technologies that are released in order to keep up with the latest trends.

How to Become an Executive Housekeeper

Executive housekeeping is a great career choice for people who want to work in the hospitality industry but don’t want to be on their feet all day. As an executive housekeeper, you will be responsible for managing and overseeing all aspects of the housekeeping department. This includes hiring and training staff, developing cleaning schedules, ordering supplies, and ensuring that the department runs smoothly.

To become an executive housekeeper, you will need to have experience working in housekeeping and know how to manage a team. You should also have strong organizational skills and be able to multitask effectively.

Advancement Prospects

The executive housekeeper is responsible for the overall operation of the housekeeping department. He or she supervises the work of the assistant housekeepers and housekeeping staff, and is responsible for the cleanliness, orderliness, and appearance of all areas of the hotel. The executive housekeeper reports to the general manager.

The executive housekeeper position is usually filled by promotion from within the ranks of assistant housekeepers. To be eligible for promotion to executive housekeeper, an assistant housekeeper must have several years of experience in hotel housekeeping, as well as supervisory experience. He or she must also have the ability to manage a large staff and budget, and be familiar with all aspects of hotel housekeeping operations.

Executive Housekeeper Job Description Example

At [CompanyX], we believe that first impressions are everything. That’s why we’re looking for an experienced executive housekeeper to lead our housekeeping team and ensure that our hotel meets the highest standards of cleanliness and luxury. The ideal candidate will have experience managing a housekeeping team in a hotel or similar setting, as well as a keen eye for detail. He or she will be responsible for developing and implementing housekeeping policies and procedures, as well as training and supervising staff. Additionally, the executive housekeeper will be responsible for inspecting guest rooms and public areas to ensure they meet our high standards.

Duties & Responsibilities

• Schedule and supervise the work of all cleaning staff, assigning tasks and checking completed work for quality
• Inspect guest rooms, public areas, and back-of-the-house areas to ensure they meet established standards of cleanliness
• Investigate complaints about housekeeping service and take corrective action as necessary
• Develop and implement policies and procedures for the department
• Monitor inventory levels of cleaning supplies and order new supplies as needed
• Prepare annual budget for the department and submit to the hotel manager for approval
• Train new employees in proper cleaning techniques and safety procedures
• Evaluate the performance of cleaning staff on a regular basis and provide feedback to improve productivity and quality of work
• Handle customer inquiries and complaints in a professional and courteous manner
• Attend meetings and training sessions as required
• Perform other duties as assigned by the hotel manager
• Maintain confidentiality of all hotel guests and employees

Required Skills and Qualifications

• High school diploma or equivalent
• Proven experience as a housekeeper or cleaning professional
• Exceptional time management skills and ability to prioritize tasks
• Strong attention to detail and commitment to excellence
• Excellent communication and interpersonal skills
• Ability to work independently and with a team

Preferred Skills and Qualifications

• Associate’s degree or higher in hospitality, business, or related field
• Previous experience working in a hotel or similar environment
• Working knowledge of cleaning chemicals and equipment
• Flexibility to work weekends and holidays
• Bilingual (English/Spanish)