17 Eyelash Technician Interview Questions and Answers

Learn what skills and qualities interviewers are looking for from an eyelash technician, what questions you can expect, and how you should go about answering them.

An eyelash technician is a professional who applies and maintains eyelash extensions. The role of an eyelash technician is to enhance the appearance of a client’s natural lashes. This is done through the application of semi-permanent lash extensions.

In order to become an eyelash technician, one must complete a certification course. Once certified, an eyelash technician can find work in a salon, spa, or as a mobile technician.

As an eyelash technician, you will be required to interview with a potential employer. This interview will help to determine if you are a good fit for the company. During the interview, the interviewer will ask you a series of questions. These questions will be designed to assess your knowledge of the eyelash industry, as well as your ability to provide quality customer service.

Common Eyelash Technician Interview Questions

Are you comfortable working with people and talking to them while you work?

This question can help interviewers understand how you interact with clients and other people while working. It can also show them whether you are comfortable speaking in front of others or if you prefer to work alone. When answering this question, it can be helpful to mention a specific time when you had to talk to someone while performing your job duties.

Example: “I enjoy interacting with my clients and making sure they feel comfortable during their appointment. I find that talking to them helps put them at ease and makes the experience more enjoyable for everyone involved. In fact, I once worked with a client who was very nervous about getting her eyelashes done. She told me she felt much better after we talked about her favorite movies and TV shows.”

What are some of the most important skills for an eyelash technician to have?

This question can help the interviewer determine if you have the skills necessary to succeed in this role. When answering, it can be helpful to mention a few of your strongest skills and how they relate to working as an eyelash technician.

Example: “I think some of the most important skills for an eyelash technician are attention to detail and communication. Eyelash technicians need to make sure that each client’s lashes look exactly how they want them to before applying any adhesive or removing their protective eyewear. I also find that effective communication is essential because clients may ask questions about their lash extensions during the application process. It’s important to listen carefully to what they’re saying so that we can answer their questions thoroughly.”

How would you handle a situation where a client was unhappy with their eyelashes after you had finished working with them?

An interviewer may ask you this question to assess your customer service skills and how you handle conflict. In your answer, try to emphasize your ability to communicate effectively with clients and help them feel satisfied with the results of their eyelash services.

Example: “If a client was unhappy with their lashes after I had finished working on them, I would first apologize for any inconvenience they experienced. Then, I would discuss what they were looking for in terms of lash length, thickness and curl. If I could not meet their expectations, I would offer to redo the lashes at no additional cost. I believe that it is important to maintain positive relationships with my clients so that they continue to come back to me for future appointments.”

What is your experience with using eyelash extensions and how do you ensure that you apply them safely and correctly?

This question is a great way for employers to learn more about your experience with the job and how you approach it. When answering this question, be sure to include details of your previous work as well as any steps or techniques that you use to ensure safety and quality in your application.

Example: “I have been applying eyelash extensions for three years now, and I am very familiar with the process. In my last position, I was responsible for training new technicians on the proper application of lash extensions. I always make sure that my clients are comfortable during their service and that they understand what to expect from the application.”

Provide an example of a time when you went above and beyond for a client and what the result was.

This question is a great way to show your interviewer that you are dedicated and passionate about your work. It also allows them to see how far you can go in terms of customer service. When answering this question, it’s important to provide specific details about the situation and what you did to help the client.

Example: “I once had a client who was getting her eyelashes done for prom. She wanted dramatic lashes but she was also very nervous about having someone put glue near her eyes. I assured her that I would be gentle and make sure she felt comfortable. After applying the lashes, I noticed that they were uneven. I took off the lashes and fixed them so that they looked perfect. The result was beautiful, and my client was thrilled with her look.”

If a client had sensitive eyes, how would you adjust your work practices to ensure they were comfortable?

This question can help interviewers understand how you would adjust your work practices to ensure the comfort of clients. Use examples from past experiences where you had to make adjustments for a client’s comfort and explain what steps you took to ensure they were comfortable during their service.

Example: “I once worked with a client who had sensitive eyes, so I made sure to use hypoallergenic products and avoid any fragrances or dyes that could irritate them. I also used soft lighting in my station to reduce glare on their face and asked them if there was anything else I could do to make them more comfortable.”

What would you do if you were in the middle of applying eyelashes to a client and they started to feel uncomfortable or anxious?

This question can help interviewers understand how you handle challenging situations. In your answer, try to demonstrate that you are a problem solver who is willing to take action when needed.

Example: “If I noticed my client was uncomfortable or anxious during the application process, I would first ask them if they were okay and if there’s anything I could do to make them more comfortable. If they said yes, I would adjust their position or offer them something like water or a snack. If they said no, I would continue with the application as normal but be sure to check in with them regularly to ensure they’re feeling okay.”

How well can you see and work with your hands at the same time?

This question is a way for the interviewer to assess your hand-eye coordination and how well you can perform tasks that require both of these skills. When answering this question, it can be helpful to mention any relevant experience or training you have in working with your hands while also using your eyesight.

Example: “I’ve been doing eyelash extensions for five years now, so I’m quite comfortable working with my hands while looking at them. In fact, I find that being able to see what I’m doing helps me work more efficiently. However, I do have some training in hand-eye coordination exercises, which has helped me improve my ability to multitask.”

Do you have experience working with other beauty professionals to help fill appointments and meet client needs?

This question can help interviewers understand how you work with others and your communication skills. Use examples from previous experiences to highlight your teamwork, collaboration and problem-solving skills.

Example: “In my last role as an eyelash technician, I worked alongside a makeup artist who helped clients decide on their desired look before applying any makeup. This allowed me to focus more on the lashes while she focused on the rest of the face. We also communicated throughout the appointment so we could ensure both services were being performed at the same time. This experience taught me that it’s important to communicate with other professionals to provide the best service for our clients.”

When applying eyelashes, do you have a preferred method for positioning the client’s eye and aligning the false lashes?

This question can help the interviewer understand your experience and skill level as an eyelash technician. When answering this question, it can be helpful to mention a specific method you use for positioning clients’ eyes and aligning false lashes.

Example: “I have found that using a mirror is the best way to position my client’s eye and ensure I am applying the false lash in the right place. However, if the client does not want me to use a mirror, I will ask them where they would like their new lashes applied and then apply them based on their instructions.”

We want to be known for having the best customer service in our industry. How would you define great customer service when working with clients?

This question is a great way to see how the salon views customer service. It’s also an opportunity for you to show your knowledge of what makes good customer service and how it can benefit both the client and the business.

Example: “I think that great customer service starts with making sure clients feel comfortable and welcome in our space. I would make sure they have everything they need, whether that’s water or magazines while they wait. I’d also be sure to explain every step of their treatment so they know what to expect. If there are any changes to their appointment time, I would always let them know as soon as possible.”

Describe your process for sanitizing your tools and equipment between clients.

The interviewer may ask you this question to gauge your attention to detail and ensure that you’re following proper safety procedures. In your answer, describe the steps you take to sanitize your tools between clients and how you keep yourself safe while doing so.

Example: “I always use a fresh pair of disposable gloves for each client. I also make sure to clean my workstation thoroughly before starting a new client. After finishing with one client, I remove all makeup from my face and wash my hands thoroughly. Then, I put on a fresh pair of gloves and sanitize my station by wiping down surfaces with an alcohol-based solution. Finally, I store my supplies in their original packaging until my next appointment.”

What makes you the best candidate for this position?

Employers ask this question to learn more about your qualifications and how you can contribute to their team. Before your interview, make a list of all the skills you have that relate to working as an eyelash technician. Think about what makes you unique compared to other candidates.

Example: “I am passionate about beauty and makeup, which is why I decided to pursue a career in this industry. Eyelashes are such a small part of someone’s overall look, but they can really enhance someone’s appearance. I love making people feel confident by enhancing their natural beauty with my work. In fact, I’ve been told that I’m one of the best lash artists in town.”

Which types of eyelashes do you have the most experience applying?

This question can help the interviewer determine your level of experience and expertise. It’s important to be honest about your experience, but you can also use this opportunity to highlight any additional types of eyelashes that you’re familiar with applying.

Example: “I have extensive experience applying individual lashes as well as strip lashes. I’ve also done a lot of practice working with volume lashes, which are more advanced than strip lashes. However, I’m still learning how to apply them properly. I would like to continue practicing these techniques so that I can become an expert in all three.”

What do you think is the most important aspect of being an eyelash technician?

This question is a great way for employers to learn more about your personality and how you view the role of an eyelash technician. When answering this question, it can be helpful to focus on one or two specific skills that are important in the job and explain why they’re important.

Example: “I think the most important aspect of being an eyelash technician is having excellent customer service skills. Eyelash technicians work with clients who are often nervous about getting their lashes done, so I believe it’s essential to have a friendly demeanor and make them feel comfortable. Another important skill is communication. It’s crucial to clearly communicate what you’re doing during each step of the lash application process so that clients understand what’s happening.”

How often do you perform maintenance on your tools and equipment to ensure they’re sanitized and ready to use?

The interviewer may ask you this question to gauge your attention to detail and commitment to maintaining a safe work environment. Your answer should include the steps you take to ensure your tools are sanitized, clean and ready for use at all times.

Example: “I always make sure my tools are sanitized before I start each client’s service. I also disinfect them after every use. I keep my equipment in a locked case when it’s not in use so no one can touch it or contaminate it. I also wash my hands thoroughly before touching any of my tools or equipment.”

There is a lot of waste involved in the eyelash industry. How do you minimize the amount of product you throw away?

This question is a great way to assess your ability to work with waste and reduce the amount you produce. When answering this question, it can be helpful to mention how you plan ahead for future projects so that you don’t have excess product on hand.

Example: “I always make sure I am aware of what products I will need before starting a project. This helps me avoid having too much product on hand at any given time. If I do happen to have extra product, I try to use it up as quickly as possible or find someone who could use it.”


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