20 Falck Interview Questions and Answers

When interviewing for a position at Falck, you can expect to be asked questions about your experience, qualifications, and skills. However, you may also be asked company-specific interview questions. These questions are designed to help the interviewer learn more about you and your fit for the position.

To help you prepare, we have compiled a list of sample Falck interview questions and answers. These questions will give you an idea of what to expect and how to best answer them.

Falck Interview Process

The interview process at Falck can vary depending on the position you are applying for. For entry-level positions, such as EMT-Basic, the interview process is typically shorter and less difficult than for more senior positions. The length of the hiring process also varies depending on the position. Dispatcher interviews, for example, tend to be shorter than Human Resources Business Partner interviews. Overall, the interview process is generally positive, though some candidates have found it to be lengthy or unorganized.

1. What is your training and experience with emergency medical services?

Falck is a global leader in emergency medical services, so it’s likely that the interviewer will want to know about your experience with this type of work. If you have any training or certifications related to EMS, be sure to mention them.

Example: “I’ve been working as an EMT for five years now and I’m currently pursuing my paramedic certification. In addition to providing basic life support, I also specialize in trauma care and cardiac emergencies. My previous employer was impressed by my interest in continuing education and encouraged me to pursue additional certifications.”

2. Why do you want to work at Falck?

This question is a great way for employers to learn more about your interest in their company. When preparing for this interview, make sure you read the job description and highlight any aspects that particularly interest you. Consider also including some of the values Falck holds as a company.

Example: “I am very interested in working at Falck because I have always been impressed by the work they do. The company’s commitment to safety and security is something I can really relate to. In my last position, I was responsible for developing new ways to improve our emergency response system. I think Falck would be an excellent place to continue my research.”

3. Describe a situation where you had to make an important decision in the field.

This question is a great way to assess your decision-making skills and how you approach them. It’s important to show that you can make good decisions, especially when working in the field.

Example: “In my last position as an emergency dispatcher, I had to make several important decisions on a daily basis. One of these was deciding whether or not to send out first responders based on the information given by callers. If someone called 911 for help but didn’t give enough information about their location, I would have to decide if it was worth sending out resources to find them. In this situation, I would always err on the side of caution and send out first responders.”

4. Are you comfortable working long hours, 7 days per week?

Falck is a 24/7 organization, and employees are expected to be available at all times. This question helps the interviewer determine if you’re willing to work long hours when necessary. If you have concerns about this requirement, it’s important to address them in your answer.

Example: “I understand that Falck operates around the clock, but I’m not sure how comfortable I would be working seven days per week. In my current position, I am on call for emergencies during off-hours, but I try to limit my availability to three nights per week. I find that having a consistent schedule allows me to get more sleep and stay focused throughout the day.”

5. How would you handle it if someone was not following proper protocol when treating a patient?

This question can help the interviewer determine how you handle conflict and whether you have experience with handling it. Use examples from your previous work to show that you know what proper protocol is and how to enforce it.

Example: “I would first ask them why they were not following protocol, and if they had a good reason for doing so I would try to find a compromise. If they didn’t have a good reason or refused to follow protocol, I would document the incident in my notes and report it to my supervisor. They would then decide on an appropriate course of action.”

6. Tell us about a time that you were in charge of a team of EMTs, how did it go?

This question is a great way to show your leadership skills and how you can work with others. When answering this question, it’s important to highlight your ability to lead a team of EMTs while also showing that you’re willing to take on more responsibility.

Example: “When I was working as an EMT in my hometown, I was asked to lead a group of EMTs who were new to the job. At first, I was nervous about taking on such a big role but after talking with some of the other EMTs, we decided to meet once a week to discuss our experiences and learn from each other. We all agreed that by sharing our knowledge, we could help one another become better at our jobs.”

7. Have you ever worked as part of a team to respond to a disaster or mass casualty incident?

This question is a great way to assess your experience and skills in emergency response. It also allows you to share an interesting story about a time when you helped save lives or assisted people during a crisis.

Example: “I have worked as part of a team responding to several mass casualty incidents, including the shooting at Marjory Stoneman Douglas High School in Parkland, Florida. I was working with my local fire department’s EMS unit when we were called to respond to the school. We arrived on scene within minutes of receiving the call and began assessing patients and transporting them to area hospitals.

We worked alongside other first responders from law enforcement, medical professionals and firefighters to triage victims and transport those who needed immediate care to nearby hospitals. The entire incident lasted for hours, but it was rewarding to be able to help so many people.”

8. If you see one of your coworkers making a mistake what would you do?

This question can help the interviewer get a better understanding of your interpersonal skills and how you would handle conflict in the workplace. When answering this question, it can be helpful to mention that you would first try to understand why they made the mistake and then help them learn from their error.

Example: “If I saw one of my coworkers making a mistake, I would first ask if they knew what they did wrong so we could discuss it together. Then, I would make sure they understood why they made the mistake and how to avoid repeating it in the future. If they were new to the company or position, I would also offer to provide additional training or resources to help them improve.”

9. Can you tell me about a time when you weren’t able to accomplish your duties because of another employee?

This question can help the interviewer understand how you handle conflict and whether you’re willing to speak up when necessary. When answering, it’s important to be honest about your willingness to address issues with coworkers or supervisors.

Example: “In my last position as a security guard at an event venue, I was assigned to work alongside another employee who didn’t communicate well. This made it difficult for us to coordinate our tasks effectively, which led to several mistakes that required me to stay late to make up for lost time. Eventually, I spoke with my supervisor about the issue and they were able to reassign my coworker to a different task.”

10. What are some of the common injuries you have treated?

This question can help the interviewer get a better idea of your experience and how you handle different situations. You can use this opportunity to showcase your knowledge, skills and abilities by giving examples of common injuries and how you treated them.

Example: “I have worked with many types of injuries in my previous role as an emergency medical technician. Some of the most common ones I’ve seen are broken bones, cuts and scrapes, burns and animal bites. In all cases, I would assess the patient’s condition and administer any necessary first aid before transporting them to the hospital for further treatment.”

11. What qualities should we be looking for in an Emergency Medical Technician?

This question is a great way to show your knowledge of the role and how you can apply it. When answering, consider what qualities are important for an EMT and discuss why they’re important.

Example: “The most important quality in an EMT is compassion. You need to be able to care for others and put their needs before yours. Another quality I think is important is communication skills. In this job, you’ll often have to communicate with patients and other emergency personnel. It’s also important to be physically fit because you may have to lift or move heavy objects. Finally, I think good problem-solving skills are essential because there will always be situations that require quick thinking.”

12. Do you have any experience driving ambulances?

Falck, Falck A/S is a global leader in emergency medical services. The company provides ambulance transportation and other related services to hospitals, municipalities and private clients. If you have experience driving ambulances, your answer should include details about the type of vehicle you drove and how many patients you transported per day.

Example: “I have driven an ambulance for five years. I worked as a driver for a local hospital where I was responsible for transporting patients from their homes to the hospital. I also picked up patients who were discharged from the hospital and took them home. In addition, I provided transport to patients who needed to go to different facilities for treatment.”

13. Which certifications do you hold?

Falck, Falck A/S is a global leader in the field of safety and security. The company wants to know that you have the necessary certifications for the position. If you do not hold any certifications, explain why this is the case.

Example: “I am currently working on my Certified Protection Professional certification through ASIS International. I also have an Associate’s Degree in Security Management from Central State University. My Bachelor’s Degree is in Criminal Justice with a minor in Business Administration. I plan to complete my Master’s Degree in Security Management by 2020.”

14. What type of vehicle drives best over snow and ice conditions?

This question is a behavioral one that tests your ability to apply knowledge and skills in the workplace. Your answer should show you can use critical thinking, problem-solving and decision-making skills to make informed decisions about how to drive safely over snow and ice conditions.

Example: “The best vehicle for driving on snow and ice conditions is an SUV or 4×4 with all-wheel drive. This type of vehicle has more ground clearance than other vehicles, which helps it navigate through deep snow and icy roads. It also has better traction control systems that help me maintain control of the vehicle when I’m driving.”

15. Which professional development opportunities interest you?

This question can help the interviewer learn more about your career goals and how you plan to achieve them. When answering this question, it can be helpful to mention a few specific things that you would like to do in order to grow as a professional.

Example: “I am very interested in taking part in Falck’s leadership development program. I have been working toward my MBA for two years now, and I think it would be beneficial to complete the program while working here. Another thing I would love to do is take part in an international rotation. I’ve always wanted to work abroad, so I would really appreciate any opportunity to do so.”

16. What does our mission statement mean to you?

Falck, Falck A/S is a company that values its employees and their contributions to the organization. The hiring manager may ask this question to see if you understand the company’s mission statement and how it applies to your own career goals. In your answer, try to show that you have researched the company and can relate to its core values.

Example: “I read through the company’s mission statement before my interview today, and I think it’s an excellent representation of what Falck, Falck A/S stands for as a whole. Your commitment to providing quality service to customers in need is something I feel passionate about myself. I believe that by working here, I could help make a real difference in people’s lives.”

17. What types of communication tools have you used?

Falck, Falck A/S uses a variety of communication tools to keep employees informed about company news and updates. The interviewer may ask this question to learn more about your experience with different types of technology. In your answer, try to list the specific technologies you’ve used in previous roles and explain how they helped you stay connected to your team or organization.

Example: “In my last position, I worked for an international organization that required us to use several different communication tools. We primarily communicated through email, but we also used instant messaging services like Slack and Skype to communicate with each other when needed. These tools allowed me to connect with my colleagues from around the world and provided a way for us to collaborate on projects.”

18. Tell us about a time where you went above and beyond for a patient.

This question is a great way to show your compassion and empathy for others. When answering this question, it can be helpful to mention the patient’s name or how their life changed after you helped them.

Example: “When I was working as an emergency room nurse, there was a young boy who came in with his parents because he had broken his arm. He was very scared of needles and didn’t want to get his cast put on. After talking to him about why we needed to do it, he agreed to let us put it on. We even got him to smile by telling him that if he did well, he could go play video games when we were done.”

19. Describe a stressful situation you handled on the job.

When answering this question, it can be helpful to describe a time when you were able to use your problem-solving skills and interpersonal skills to resolve a stressful situation.

Example: “When I was working as an emergency dispatcher, we had a call come in from a woman who said her husband was having a heart attack. She gave us their address but then started crying so hard that she couldn’t give us any more information. I stayed on the phone with her until our paramedics arrived at the house and found the man. He was taken to the hospital where he recovered.”

20. What kind of schedule can you commit to?

Falck is a 24-hour emergency service, so employees must be available to work any time of the day or night. The interviewer wants to know if you can handle this kind of schedule and how it will affect your personal life.

Example: “I am used to working long hours in my current position, but I also make sure to take care of myself by getting enough sleep and exercise. I have no problem with working nights or weekends as needed, although I do prefer to spend some time with my family during the evenings.”