Resume

Family Support Coordinator Resume Example & Writing Guide

Use this Family Support Coordinator resume example and guide to improve your career and write a powerful resume that will separate you from the competition.

If you’re passionate about helping people, enjoy organizing and facilitating others’ work, and want to work in a fast-paced environment, then maybe you should consider becoming a family support coordinator.

Family support coordinators are often the first point of contact for families who need support services. They work with families to identify their needs and connect them with the right resources to ensure that everyone gets the help that they need. They also help coordinate the efforts of various service providers—such as therapists, social workers, and child care workers—to ensure that everyone is working toward the same goal.

If you want to land a job as a family support coordinator but aren’t sure where to start your resume writing process, here are some tips and an example resume to help you out.

Mary Thompson
New York City, NY | (123) 456-7891 | [email protected]
Summary

Dedicated family support coordinator with experience working with at-risk families and children. Proven ability to provide wraparound support, connect families with resources, and build relationships. Passionate about social justice and committed to helping families thrive.

Education
Columbia University School of Social Work Jun '10
M.S.W.
University of California, Santa Barbara Jun '06
B.A. in Psychology
Experience
Company A, Family Support Coordinator Jan '17 – Current
  • Coordinated and facilitated family meetings, home visits, and community events to support the needs of families in crisis.
  • Provided case management services for children with special needs or at risk of out-of-home placement.
  • Facilitated parent training groups on topics such as child development, parenting skills, etc., based on individualized service plans.
  • Assisted with daily office operations including data entry, filing, photocopying, phone calls/emails from clients/families, etc..
  • Participated in professional development activities related to job duties and participated in monthly staff meetings regarding programmatic issues and goals for the future.
Company B, Family Support Coordinator Jan '12 – Dec '16
  • Assisted in the development of a new program to assist families with transitioning from foster care to independent living
  • Provided individual and group counseling for children, parents and caregivers on issues such as grief, loss and trauma
  • Coordinated services for over 100 clients including mental health treatment, housing assistance and family reunification
  • Collaborated with other agencies to provide comprehensive support for families experiencing homelessness or crisis situations
  • Supervised staff responsible for providing case management services to at-risk youth and their families
Company C, Social Worker Jan '09 – Dec '11
  • Provided direct social work services to clients in order to address their needs and help them cope with their situation.
  • Assessed clients’ needs and developed individualized treatment plans to address those needs.
  • Collaborated with other members of the healthcare team to ensure that clients received coordinated and comprehensive care.
Skills

Industry Knowledge: Child Development, Child Care, Foster Care, Social Work, Behavioral Psychology
Technical Skills: Microsoft Office Suite, Active Directory, NetSuite, Genealogy, Salesforce
Soft Skills: Empathy, Communication, Leadership, Problem-Solving, Collaboration, Teamwork

How to Write a Family Support Coordinator Resume

Here’s how to write a resume of your own.

Write Compelling Bullet Points

The best way to make your resume stand out is to use specific examples and numbers. So rather than saying you “provided support for clients,” you could say that you “provided support for 15+ clients with a wide range of needs, resulting in a 97% satisfaction rating.”

The second bullet point is much stronger because it provides specific details about what you did and the results of your work. And it also includes a quantifiable result (97% satisfaction rating).

Identify and Include Relevant Keywords

When you apply for a family support coordinator role, your resume will likely be scanned by an applicant tracking system (ATS) for certain keywords. This system looks for certain terms related to the job, like “family dynamics” and “crisis intervention” in order to determine whether your skills and experience are a match for the position. If your resume doesn’t include enough of the right terms, your application might not make it past the initial screening process.

To increase your chances of getting an interview, use this list of common family support coordinator keywords as a starting point to help you draft your resume:

  • Case Management
  • Family Support
  • Community Outreach
  • Mental Health
  • Crisis Intervention
  • Psychotherapy
  • Working with Adolescents
  • Social Services
  • Program Development
  • Nonprofit Organizations
  • Psychology
  • Mental Health Counseling
  • Group Therapy
  • Fundraising
  • Client Services
  • Leadership Development
  • Mental Health First Aid
  • Program Evaluation
  • Communication
  • Teamwork
  • Microsoft Access
  • Time Management
  • Change Management
  • Teaching
  • Team Leadership
  • Organizational Development
  • Interim Management
  • Strategic Planning
  • Coaching
  • Project Management

Showcase Your Technical Skills

As a family support coordinator, you will need to be proficient in a variety of software programs in order to effectively do your job. These might include case management software, customer relationship management (CRM) software, and project management software. Additionally, you will need to be familiar with office productivity software, such as Microsoft Office Suite and Google Suite. Familiarity with social media platforms, like Facebook and Twitter, is also a plus.

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