What Does a Famous Footwear Assistant Manager Do?

Famous Footwear is a leading retailer of shoes and accessories for the entire family. They offer a wide selection of shoes from top brands at competitive prices.

An Assistant Manager at Famous Footwear is responsible for helping the Store Manager in leading the store team to deliver exceptional customer service and sales results. They are also responsible for managing the store operations, including merchandising, inventory, and store maintenance. They must ensure that the store is running efficiently and that all team members are following company policies and procedures. Additionally, they must provide coaching and development to team members to ensure they are meeting their goals.

Famous Footwear Assistant Manager Job Duties

A Famous Footwear Assistant Manager typically has a wide range of responsibilities, which can include:

• Lead and motivate a team of sales associates to meet or exceed store goals
• Ensure customer satisfaction by providing excellent service, resolving customer issues, and responding to inquiries in a timely manner
• Monitor daily operations, including cash handling, inventory management, merchandising, and loss prevention
• Train and develop staff on product knowledge, customer service, and operational procedures
• Assist with recruiting, interviewing, hiring, and onboarding new employees
• Manage payroll hours and schedules for all employees
• Maintain accurate records of employee performance and attendance
• Develop and implement strategies to increase sales and profitability
• Analyze sales data and trends to identify areas of improvement
• Create and maintain visual displays that are attractive and inviting to customers
• Participate in weekly conference calls with corporate office to discuss store performance
• Collaborate with other departments to ensure the store is running smoothly

Famous Footwear Assistant Manager Salary

The salary for the position of Assistant Manager at Famous Footwear is determined by a variety of factors including the individual’s experience, qualifications, and performance. The company also takes into account the local market rate for similar positions, the size of the store, and the overall budget of the store. Additionally, the company may consider the individual’s ability to lead and motivate a team, as well as the individual’s ability to meet and exceed customer expectations.

• Median Annual Salary: $42,619 ($20.49/hour)
• Top 10% Annual Salary: $56,710 ($27.26/hour)

Famous Footwear Assistant Manager Job Requirements

To be hired as an Assistant Manager at Famous Footwear, applicants must have a high school diploma or equivalent. Previous retail experience is preferred, but not required. Applicants must also have excellent customer service skills and be able to work in a fast-paced environment. The ability to work flexible hours, including nights and weekends, is also required. Additionally, applicants must be able to lift up to 50 pounds and stand for long periods of time. Finally, applicants must be able to pass a background check and drug test.

Famous Footwear Assistant Manager Skills

Famous Footwear Assistant Manager employees need the following skills in order to be successful:

Hiring / Training: Assistant managers often have the responsibility of hiring and training new employees. This is an important skill for assistant managers to have because it ensures that the company has the right number of employees and that they have the right skills to perform their job duties.

Product Knowledge: As an assistant manager, you may be responsible for training new employees and familiarizing yourself with the latest trends in footwear. Having strong product knowledge can help you train employees effectively and help you stay informed about the latest trends in the industry.

Problem Solving: As an assistant manager, you may be responsible for resolving customer complaints and addressing employee issues. Your problem-solving skills can help you find solutions to these issues and maintain a positive customer experience and a productive work environment.

Customer Service: Customer service skills allow you to interact with customers and provide them with a positive shopping experience. As an assistant manager, you may be responsible for customer service, so it’s important to have strong customer service skills. You can use your customer service skills to help train new employees and ensure that customers are satisfied with their shopping experience.

Communication Skills: As an assistant manager, you may be required to communicate with employees, customers and managers. Having strong communication skills can help you convey your message effectively and efficiently. You can also use your communication skills to help resolve conflicts between employees and customers.

Famous Footwear Assistant Manager Work Environment

Famous Footwear Assistant Managers typically work in a retail store setting, with a typical 40-hour workweek. They may be required to work evenings, weekends, and holidays, depending on the store’s hours of operation. The job requires a great deal of physical activity, including standing for long periods of time, lifting and carrying boxes, and stocking shelves. The job also requires excellent customer service skills, as the assistant manager is responsible for helping customers find the right shoes and providing them with excellent service. The assistant manager must also be able to handle stressful situations, such as dealing with difficult customers or managing a large number of customers at once.

Famous Footwear Assistant Manager Trends

Here are three trends influencing how Famous Footwear Assistant Manager employees work.

Take Initiative

As an assistant manager at Famous Footwear, it is important to take initiative and be proactive in order to stay ahead of the competition. Taking initiative means being able to identify opportunities for improvement and taking action to make those improvements happen. This could include coming up with new ideas for marketing campaigns or finding ways to increase customer satisfaction.

Taking initiative also involves staying on top of industry trends and understanding how they can be applied to the store’s operations. By doing this, assistant managers can ensure that their stores are always up-to-date and competitive. Additionally, taking initiative allows assistant managers to develop leadership skills which will help them advance in their careers.

Become an Effective Leader

As an assistant manager at Famous Footwear, it is important to understand the emerging trend of becoming an effective leader. This means having a clear vision for the store and its employees, setting goals that are achievable yet challenging, and providing support and guidance to ensure those goals are met. It also involves developing strong relationships with customers and colleagues, understanding their needs, and creating an environment where everyone feels valued and respected.

Leadership skills such as communication, problem-solving, decision-making, and conflict resolution will be essential in order to succeed in this role. As Famous Footwear continues to grow, it is important for assistant managers to stay up to date on the latest trends and technologies so they can lead their teams effectively.

Exhibit Problem-Solving Skills

As Famous Footwear Assistant Managers, it is important to understand the emerging trend of problem-solving skills. This skill set will help you manage customer service issues and ensure that customers have a positive experience in the store. Problem-solving skills also allow you to think critically about how to best handle difficult situations and come up with creative solutions.

In addition, problem-solving skills are essential for managing inventory levels and ensuring that the store has the right products at the right time. By understanding this trend, you can better anticipate customer needs and make sure that the store is stocked with the items they want. Understanding this trend will be beneficial for your future as an assistant manager and will help you stay ahead of the competition.

Advancement Prospects

As an assistant manager, you will be responsible for helping the store manager with day-to-day operations. This includes supervising staff, managing inventory, and ensuring customer satisfaction. With experience, you may be able to move up to a store manager position. Store managers are responsible for the overall success of the store, including hiring and training staff, setting sales goals, and ensuring that the store meets its financial targets. With further experience, you may be able to move up to a district manager position, where you will be responsible for overseeing multiple stores in a region.

Interview Questions

Here are five common Famous Footwear Assistant Manager interview questions and answers.

1. Are you willing to work nights or weekends?

Working nights or weekends is often a part of retail work. Employers ask this question to make sure you are aware that working these hours may be required and whether you’re comfortable with it. If you have experience working nights or weekends, mention it in your answer. If you don’t, explain that you would be willing to do so if necessary.

Example: “I am happy to work nights or weekends as needed. I understand that sometimes this is just part of the job. In my last position, I worked every weekend for six months while one of our managers was out on medical leave. It was challenging at times, but I learned how to manage my time better and got used to working evenings and weekends.”

2. Are you comfortable with working in an unstructured environment?

Famous Footwear is a fast-paced environment, and the interviewer wants to make sure you can thrive in an unstructured work setting. This question also helps them determine if you’re willing to take on more responsibility than your current role requires. Use examples from previous jobs or school projects where you were able to complete tasks without strict deadlines.

Example: “I’m used to working in an unstructured environment because of my internship at XYZ Company. I was responsible for organizing weekly sales meetings with our marketing team, which helped me learn about upcoming trends and how we could use that information to improve our product offerings. The company didn’t have any set guidelines for what we should discuss during these meetings, so I had to come up with creative ways to keep everyone engaged.”

3. What is your availability?

This question is an opportunity to show the hiring manager that you are willing to work extra hours when needed. When answering this question, be honest about your availability and include any days or times you cannot work.

Example: “I am available for weekend shifts as well as evening shifts from 3 p.m. until closing. I can also work some early morning shifts if necessary. My only day off would be Sunday, but I am flexible with my schedule.”

4. If hired, what would be your plan to increase profit margins?

This question is an opportunity to show your knowledge of the retail industry and how you can help increase sales. When answering this question, it’s important to be specific about what you would do to improve margins at Famous Footwear.

Example: “I believe that increasing profit margins starts with customer service. I would make sure all employees are friendly and helpful when customers come in. I would also ensure that we have enough staff on hand during peak shopping hours so there aren’t any long lines or wait times. Another way I would increase margins is by making sure our inventory is always stocked. If a product runs out, it could mean lost sales.”

5. Tell us about a time when you showed initiative.

This question can help the interviewer learn more about your problem-solving skills and how you approach new challenges. Use examples from your previous job to highlight your ability to take initiative, solve problems and make decisions on your own.

Example: “At my last job, I noticed that our inventory was low in some sizes of a certain shoe style. I spoke with my manager about it, and we decided to order more shoes so we could restock the sizes. This helped us avoid any customer complaints or returns because they couldn’t find their size.”