17 Fashion Advisor Interview Questions and Answers

Fashion advisors are responsible for giving fashion advice to clients. They work in a retail setting, such as a clothing store, department store, or specialty store. Fashion advisors help customers choose clothing, accessories, and shoes that suit their style and meet their needs.

If you’re interested in becoming a fashion advisor, you’ll need to ace a job interview. This guide includes sample fashion advisor interview questions and answers that you can use to prepare for your interview.

Are you familiar with the latest trends in fashion?

Employers ask this question to see if you’re up-to-date with the latest fashion trends. They want to make sure that you can help their customers find clothing and accessories that fit in with current styles. In your answer, share a few of the most recent fashion trends you’ve noticed. Explain why these are popular and how they differ from older styles.

Example: “I’m always looking for new ways to style my wardrobe. Right now, I’m seeing lots of people wearing bright colors and bold patterns. These pieces are replacing neutral tones as the go-to choice for many women’s wardrobes. I also think it’s important to know what’s trending in plus sizes. This is because some styles don’t work well on larger bodies. For example, I would never recommend someone wear crop tops or high-waisted pants.”

What are some of your favorite brands and why?

This question can help the interviewer get to know you better and see if your personal style matches with the brand they’re interviewing for. It’s important to be honest in your answer, but also try to highlight some of the brands’ positive qualities.

Example: “I love Forever 21 because it has a great selection of trendy pieces at affordable prices. I also really enjoy shopping at Nordstrom because their customer service is excellent and they have such a wide variety of products. I find that both of these stores are good for finding quality items at reasonable prices.”

How would you help a customer who is unsure about their style?

This question can help interviewers understand how you would interact with customers and provide them with guidance. Use examples from previous experience to show that you enjoy helping others find their personal style.

Example: “I once had a customer who was unsure about what colors looked best on her skin tone. I asked her questions about the types of clothing she liked, including her favorite colors and styles. Then, I showed her several different color palettes and helped her narrow down which ones were most flattering for her. She ended up buying two new outfits based on our conversation.”

What is your experience working with a team of other fashion advisors?

Working with a team of other fashion advisors is an important part of the job. Employers ask this question to make sure you have experience working in a team setting and collaborating with others. In your answer, explain how you worked with a team of other fashion advisors to help customers find clothing that fit their style and budget.

Example: “In my previous role as a fashion advisor, I worked alongside two other fashion advisors. We each had our own clientele, but we often collaborated on projects together. For example, if one of us was helping a customer find a dress for a wedding, we would all offer suggestions for what colors or styles might work best. This helped us provide better service to our customers.”

Provide an example of a time when you provided excellent customer service.

Employers ask this question to learn more about your customer service skills. They want to know that you can help customers find the right clothing for their needs and provide them with a positive shopping experience. In your answer, share an example of how you helped a customer in a way that made them feel valued.

Example: “When I worked at my previous job, I had a regular customer who came into the store every week looking for new clothes. She was always very friendly when she came in, but she would often try on many different outfits before finding something she liked. One day, she told me that she felt like we weren’t paying enough attention to her because she shopped there so often.

I assured her that we were happy to have her as a customer and that we wanted to make sure she found exactly what she needed. After that conversation, I started asking her questions about her style preferences and budget to get a better idea of what she was looking for. This allowed us to find pieces that fit her personality even better than before.”

If a customer wanted to know about a specific brand that you weren’t familiar with, how would you respond?

This question can help the interviewer determine how you would handle a situation where you may not be as knowledgeable about a brand or product. Your answer should show that you are willing to learn and develop your skills, while also providing quality customer service.

Example: “If I wasn’t familiar with a specific brand, I would first do some research on the company and its products. If I still didn’t have enough information to provide an informed response, I would ask my manager for advice or assistance. I believe it is important to always give customers accurate information so they can make informed decisions.”

What would you do if a customer asked you a question about a specific style that you didn’t know much about?

This question can help the interviewer determine how you would handle a situation where you don’t have all of the answers. It also shows them that you are willing to learn and develop your skills as an employee. In your answer, explain what steps you would take to find out more about the style or trend they were asking about.

Example: “If a customer asked me a question I didn’t know the answer to, I would first try my best to give them an answer based on my knowledge. If I couldn’t provide an answer, I would politely tell them that I wasn’t sure but that I would look into it and get back to them with an answer as soon as possible. I would then do some research online or ask another coworker who may be more knowledgeable about the topic.”

How well do you know the sizing charts for each brand you sell?

The interviewer may ask this question to see how well you know the sizing charts for each brand you sell. This can be an important skill because it shows that you understand what sizes fit which customers and can help them find the right size when they shop. In your answer, try to list as many brands as possible along with their corresponding sizes.

Example: “I have a thorough understanding of all the sizing charts for every brand I sell in my current position. For example, I know that Forever 21’s sizes range from 0-24, H&M’s sizes range from 30A-38L and Urban Outfitters’ sizes range from XXS-XXL.”

Do you have experience working with inventory management systems to track sales and purchases?

This question can help the interviewer determine your experience with inventory management software and how you use it to track sales, purchases and other information. Use examples from previous work experiences to highlight your knowledge of inventory systems and how you used them to benefit your employer or clients.

Example: “I have worked with several different types of inventory management systems in my past positions. At my last job, I helped a client create an Excel spreadsheet that tracked their inventory levels for each item they sold. This allowed me to see what items were selling well and which ones needed to be restocked. It also helped me identify when certain sizes or colors of clothing weren’t selling as quickly as others so we could adjust our inventory accordingly.”

When a customer comes to you with a specific budget in mind, how do you help them find items within that price range?

This question can help interviewers understand how you interact with customers and your ability to find items that fit their budget. When answering, it can be helpful to mention a specific situation where you helped a customer stay within their budget while still finding pieces they liked.

Example: “When a customer comes in with a set budget, I first ask them what their style is and what types of clothing they already own. This helps me get an idea of the type of clothes they like and gives me more information about what they’re looking for. Then, I look through our inventory to see if there are any similar styles or brands that would work well for them.”

We want to increase customer engagement on our social media accounts. How would you encourage customers to share their experiences on our page?

Social media is a great way to connect with customers and increase brand awareness. Employers ask this question to see if you have experience using social media for marketing purposes. In your answer, share two or three strategies that you would use to encourage customer engagement on the company’s social media accounts.

Example: “I think it’s important to create content that encourages customers to share their experiences with others. I would post photos of different outfits and outfit ideas that are unique and creative. This will inspire our followers to try new things and share their own looks. Another strategy I would use is creating contests where people can enter by sharing photos of themselves in our products.”

Describe your personal fashion style.

Employers ask this question to learn more about your personal style and how you would apply it to the job. They also want to know if your style aligns with their brand’s aesthetic. When answering, describe your favorite colors, patterns and styles. Explain which brands you like to wear and why.

Example: “I love wearing bright colors and bold patterns. I find that these pieces make me feel confident and happy. My favorite brands are Forever 21 and H&M because they have such a wide selection of affordable clothing in my favorite styles. I also love vintage clothing and thrift stores for finding unique pieces.”

What makes you the best candidate for this position?

Employers ask this question to learn more about your qualifications and how you feel you can contribute to their team. Before your interview, make a list of all the skills and experiences that make you an ideal candidate for this role. Focus on highlighting your relevant experience and soft skills.

Example: “I am passionate about fashion and have been following trends for years. I also understand what styles work best for different body types and ages. My communication skills are excellent, which is why I would be able to help customers find the right pieces for them. Finally, my attention to detail means I will always ensure the store’s inventory is organized and ready for sale.”

Which fashion industries do you have experience in?

Employers ask this question to learn more about your experience and how it relates to the position you’re applying for. Before your interview, make a list of fashion industries you’ve worked in and what your role was. If you don’t have any industry-specific experience, think about which aspects of the job you can relate to your previous work.

Example: “I’ve worked as a freelance stylist for over five years now, so I’m familiar with working with clients on their personal style. In my last position, I also helped manage a team of other stylists, so I know how to delegate tasks and provide feedback. My most recent position was at a boutique where I assisted customers by finding clothing that matched their budget and style.”

What do you think is the most important aspect of customer service?

This question can help the interviewer determine how you prioritize your work and what skills you use to provide excellent customer service. Your answer should show that you value customer satisfaction above all else, even if it means making a sale less often or helping customers find an alternative product.

Example: “I think the most important aspect of customer service is ensuring that my customers are happy with their purchases. I always try to make sure they understand any questions they have about our products and services so they feel confident in their purchase. If they’re not satisfied with their purchase after using our return policy, I will do whatever I can to help them find another item that better suits their needs.”

How often do you see customers on average?

Interviewers may ask this question to learn more about your customer service skills. They want to know how you interact with customers and whether or not you can handle a high volume of clients at once. In your answer, try to describe the steps you take to ensure each client feels valued and supported.

Example: “I usually see between five and ten customers per day depending on the store’s hours. I make sure to greet every customer as they come in so that they feel welcome and comfortable. When I’m helping them find clothes, I listen carefully to what they’re looking for and offer suggestions based on their preferences. This helps me provide personalized advice to everyone who comes into the store.”

There is a customer who doesn’t seem to like anything in their current outfit. How would you help them?

This question can help interviewers understand how you approach customers who are having a hard time finding something to wear. Your answer should show that you have the ability to be helpful and friendly while also offering suggestions for what they could try on.

Example: “I would first ask them about their style preferences, such as if they prefer bright colors or more neutral tones. Then I would offer some suggestions of other items in the store that might work better for them. If they still don’t find anything, I would suggest trying another store where they may have more options. I want my customers to leave happy, so I always do whatever I can to make sure they feel good about their shopping experience.”