20 FHI 360 Interview Questions and Answers

FHI 360 is a human development organization that works to build the capacity of individuals, communities, and countries. The company has a wide range of programs and projects that focus on improving health, education, economic development, and social justice.

FHI 360 has a strong commitment to diversity and inclusion, and this is reflected in their hiring practices. The company is looking for candidates who have a passion for human rights and social justice, and who have the skills and experience to make a difference in the lives of others.

If you’re interested in working for FHI 360, you should be prepared to answer some specific interview questions about your qualifications and experience. In this article, we’ll give you some tips on how to answer common FHI 360 interview questions.

FHI 360 Interview Process

The interview process at FHI 360 can vary depending on the position you are applying for. For intern and entry-level positions, the process may be shorter and less difficult than for managerial or senior positions. Generally, the process begins with a phone screen with an HR representative, followed by one or more in-person interviews. For some positions, you may also be asked to complete a written assessment or take part in a panel interview. Overall, the interview process is professional and collegial, but there may be a long wait for a response after your interview.

1. Why do you want to work at FHI 360?

This question can help the interviewer get to know you better and understand why you are a good fit for their organization. Use your answer to highlight some of the aspects of FHI 360 that interest you, such as its mission or values.

Example: “I want to work at FHI 360 because I am passionate about human rights and equality. Your organization’s commitment to these issues is inspiring, and I would love to be part of an organization that makes a positive impact on the world. I also think it would be exciting to work in a multicultural environment where people from different backgrounds collaborate.”

2. What is your experience with data collection and analysis in a humanitarian setting?

This question can help the interviewer understand your experience with a specific skill that is important to their organization. Use examples from your previous work or education to show how you’ve used data collection and analysis in your past roles.

Example: “In my last position, I was responsible for collecting data on our program’s progress. This included monitoring client satisfaction surveys, tracking staff performance metrics and analyzing financial reports. I also worked with other team members to create monthly reports that summarized our findings and helped us make decisions about our programs.”

3. Describe an example of when you had to resolve conflict within a team. How did you approach it?

This question can help an interviewer understand how you work with others and your conflict resolution skills. Use examples from previous jobs or experiences to highlight your teamwork abilities, communication skills and problem-solving skills.

Example: “In my last position as a marketing manager, I had a team of five people who worked on different aspects of the company’s social media accounts. One day, one of our employees posted something that was not in line with the brand we were trying to promote. When I noticed it, I immediately contacted them and asked why they posted this content. They told me they didn’t know what they were doing and apologized for their mistake. We talked about how important it is to be aware of all posts and agreed to have weekly meetings to discuss any upcoming posts.”

4. What are some ways that you can measure the effectiveness of a program?

An interviewer may ask this question to learn more about your analytical skills and how you can apply them to a program. Use examples from previous projects or experiences that show your ability to measure the success of a program, such as:

Example: “I have experience using several different methods for measuring the effectiveness of a program. For example, I worked on a project where we had to evaluate the impact of our work in developing countries. We used multiple methods to determine if the programs were successful, including surveys, interviews and data analysis.”

5. Give me an example of how you have built trust with clients.

When working with clients, it’s important to build trust and a relationship. This question is asking you to provide an example of how you have done this in the past.

Example: “In my last role as a case manager for a homeless shelter, I worked with many different people who were struggling. One client in particular was very distrustful of me at first. He didn’t want to talk about his situation or what brought him to the shelter. After several meetings, he opened up to me and told me that he had lost everything after getting into a car accident. We talked through his options and decided on a plan to get back on his feet.”

6. Tell us about a time when you failed in achieving one of your goals, what happened and what did you learn from it?

This question is a great way to learn more about the applicant’s ability to reflect on their own performance and identify areas for improvement. It also shows that you are willing to take risks and try new things, even if they don’t always work out as planned.

Example: “I once applied for a position at an international development organization but was not selected for an interview. I learned from this experience that my resume may have been too long and overwhelming for the hiring manager to read through in its entirety. I shortened it significantly and tailored it specifically to each job description I apply to.”

7. Are you able to travel extensively for this position?

This question is a good way to assess your willingness to travel for work. If you are interviewing for an international position, the interviewer may ask this question to see if you have any experience traveling internationally and how often you would be willing to do so.

Example: “I am happy to travel extensively as long as I know that my employer will provide me with transportation and accommodations while on assignment. In my last job, I was required to travel once every two weeks to another state to train new employees. I enjoyed these trips because it gave me the opportunity to get out of town and spend time with other people.”

8. Tell us about yourself and why you would be a good fit for this role.

This question is a great way to start an interview because it gives you the opportunity to introduce yourself and your background. It also allows you to explain why you are interested in this role, which can help show that you have done some research on the organization.

Example: “I am currently working as a marketing manager for a small business but I’ve always been passionate about human rights and development work. My degree is in communications with a minor in marketing, so I’m well-versed in digital marketing strategies. I think my skills would be a good fit for this position.”

9. Do you have any experience working on projects funded by international donors?

This question can help interviewers understand your experience working with a diverse group of people and organizations. If you have worked on projects funded by international donors, explain the challenges you faced and how you overcame them.

Example: “I’ve worked on several projects that were funded by international donors. One project I was involved in focused on improving education for children living in poverty. We had to work with multiple stakeholders who all wanted different things from the program. It took some time to find common ground between everyone, but we eventually developed a plan that met the needs of all parties.”

10. What are three challenges you think we face as a company?

This question is a great way to show your understanding of the company and its goals. It also allows you to demonstrate how you can help solve these challenges.

Example: “I think one challenge we face as a company is that our employees are spread out across many different locations, which makes it difficult for us to collaborate effectively. I would implement an online collaboration tool so that everyone could communicate more easily. Another challenge I see is that there’s no clear career path for entry-level employees. I would create a mentorship program where senior employees mentor junior employees on their career development. Finally, I think another challenge is that we don’t have enough diversity in our hiring practices. I would work with human resources to develop a plan to increase diversity among new hires.”

11. How would you set priorities and manage deadlines if given multiple assignments?

This question can help the interviewer assess your time management skills and ability to work under pressure. Use examples from previous experience to show how you plan ahead, organize your schedule and meet deadlines.

Example: “I would first determine which assignment is most important based on its deadline or importance. Then I would prioritize my other assignments according to their due dates. To manage multiple tasks at once, I would break down each task into smaller steps so that they are easier to complete. This helps me stay organized and focused while working toward meeting all of my deadlines.”

12. What types of programs have you worked on?

FHI 360 offers a variety of programs that help people in developing countries. Your answer should show the interviewer you have experience working on similar projects and can adapt to new ones.

Example: “I’ve worked with many organizations that focus on human rights, education and health care. I’m passionate about these issues and enjoy learning more about them. In my last position, I was able to work on a program that focused on women’s reproductive health. It was rewarding to see how our team could make such a difference in someone’s life.”

13. What makes a successful project manager?

This question can help an interviewer get a better idea of your management style and how you would approach the role. Use examples from previous projects to show that you have what it takes to be successful in this position.

Example: “A successful project manager is someone who has excellent communication skills, problem-solving abilities and time-management skills. They are also someone who can work well with others and delegate tasks effectively. I believe these three things are essential for success as a project manager because they allow me to lead my team members while still allowing them to feel like they’re contributing to the overall goal.”

14. What are some metrics used to evaluate technical assistance programs?

Technical assistance programs are a key component of FHI 360’s work. Your answer should show that you understand the importance of these programs and how they’re evaluated. You can list some metrics used to evaluate technical assistance programs, such as cost-effectiveness, sustainability and impact on beneficiaries.

Example: “I have worked in several technical assistance projects during my career. In one project, we had to measure the effectiveness of our program by using different metrics. We measured the number of people who benefited from the program, the percentage of people who implemented what they learned and the amount of money saved by implementing the program. These three metrics helped us determine whether the program was successful.”

15. Can you tell us about a time where you effectively communicated difficult information to a client?

This question can help interviewers understand how you handle delivering bad news to clients and the steps you take to ensure they’re prepared for what’s coming.

Example: “In my last role, I had a client who was expecting a large sum of money from us in two weeks. Unfortunately, we were unable to deliver on that timeline because our team was waiting on some information from another department. I called the client myself to explain the situation and let them know that we would be able to pay them within one week instead. They appreciated the transparency and understood why we couldn’t meet their original deadline.”

16. What experience do you have managing teams across different locations?

This question can help the interviewer understand how you will manage a team of employees who work remotely. Your answer should include your experience with managing teams across different locations and any strategies you used to make it successful.

Example: “In my last role, I managed a team of five people that worked in three different states. We met once a month for an all-day meeting where we discussed our progress on projects and shared ideas. In addition to these meetings, I also encouraged my team members to communicate regularly through email or video conferencing so they could ask questions and get feedback from me.”

17. How would you encourage employees from various cultural backgrounds to collaborate together?

An interviewer may ask this question to assess your leadership skills and how you can help a team work together. To answer, think about the different cultural backgrounds of people you’ve worked with in the past and what strategies you used to encourage them to collaborate.

Example: “I have experience working with employees from various cultural backgrounds, as I worked for an international organization that had employees from all over the world. In my role as a project manager, I encouraged collaboration by making sure everyone was included in meetings and discussions. I also made sure to communicate clearly so that everyone understood their roles and responsibilities.”

18. Give me an example of when you’ve seen effective leadership.

This question is a great way to show your understanding of leadership and how it can be used in the workplace. When answering this question, try to think of an example that shows you understand what effective leadership looks like.

Example: “I’ve seen effective leadership when someone takes on a project or task they aren’t necessarily comfortable with but do so anyway because they know it’s for the greater good. I once worked with a team member who was very shy and quiet. She didn’t want to speak up at meetings, but she knew her ideas were valuable. So, she started speaking up more often and even volunteered to lead a few projects. Now, she’s one of our most vocal team members.”

19. If you got hired, what would your first priority be?

This question is a great way to learn more about the candidate’s work ethic and how they plan to contribute to the team. Your answer should include an example of something you would do on your first day at work, such as reviewing company policies or learning more about the organization.

Example: “My first priority if I got hired would be to get acquainted with my new coworkers. I think it’s important to build relationships with everyone in the office so that we can all support each other when needed. I’d also like to review FHI 360’s mission statement and values to make sure I understand what this company stands for.”

20. If you were assigned a project that was outside of your area of expertise, how would you handle it?

This question can help the interviewer determine how you approach challenges and whether you have any experience working outside of your comfort zone. Use examples from previous work experiences to show that you are willing to learn new things, develop skills and take on new responsibilities.

Example: “In my last role as a marketing specialist, I was tasked with creating an advertising campaign for a client who had a very specific idea of what they wanted their brand image to be. After speaking with them about their goals and objectives, I realized that we needed to create something different than what they were expecting. Instead of giving up, I researched other brands in similar industries and found some commonalities between them that could apply to our client’s needs. We ended up creating a campaign that exceeded expectations.”