20 Flexera Interview Questions and Answers

Flexera is the leading provider of Software License Optimization solutions. They help organizations optimize their software license usage and compliance posture.

The Flexera interview process is designed to assess a candidate’s skills, experience, and knowledge in the area of Software License Optimization. To help you prepare for your Flexera interview, we’ve compiled a list of sample Flexera interview questions and answers.

Flexera Interview Process

The interview process at Flexera can vary depending on the position you are applying for. However, most positions will require at least a phone screening and an in-person interview. For some positions, you may be required to take a test or participate in a team exercise. The interview process can be lengthy, so be prepared to invest a significant amount of time into the process. Overall, the interview experience is generally positive, but some candidates have reported feeling disorganized or unimportant.

1. How would you describe your leadership style?

This question can help the interviewer determine how you would lead a team of developers. Your leadership style is an important part of your overall management skills, so it’s important to be honest about what type of leader you are.

Example: “I believe in being a supportive and encouraging leader who empowers my team members to make decisions on their own. I like to give my team members autonomy because I know they have the knowledge and experience to do their jobs well. However, I also understand that sometimes there are situations where I need to step in and provide guidance or feedback. I’m always open to constructive criticism and suggestions for improvement.”

2. What are some of the challenges that software engineers face today?

This question can help the interviewer get a better understanding of your knowledge and experience with software engineering. Use examples from your previous work to highlight how you overcame challenges or used them as learning opportunities.

Example: “One challenge that I’ve seen in my career is the lack of communication between departments. In my last role, we had several projects going on at once, which made it difficult for us to communicate our progress to other teams. To solve this problem, I started weekly meetings where all engineers could share their updates and ask questions about what other teams were working on. This helped everyone stay informed and ensured that no one was waiting too long for answers.”

3. Tell me about a time when you had to manage multiple projects at once, how did you prioritize them?

This question can help the interviewer understand how you prioritize your tasks and manage multiple projects. Use examples from previous work experience to highlight your ability to multitask, prioritize important tasks and meet deadlines.

Example: “In my last role as a software engineer, I was responsible for managing multiple projects at once. One of my main priorities was ensuring that all of my clients were happy with their project. To do this, I would regularly check in with them to see if they had any questions or concerns about the progress of their project. This helped me ensure that I met all of their needs while also meeting my company’s deadline.”

4. Which technologies do you have experience with?

This question is a great way for the interviewer to learn more about your experience level and how you might fit into their organization. If you have previous experience with Flexera, be sure to mention it in your answer. If not, consider mentioning other technologies that are similar or comparable.

Example: “I’ve worked with several different types of software licensing solutions over my career, including Flexera’s own competitor. I’m also familiar with Microsoft System Center Configuration Manager, which has some similarities to Flexera. In my last role, I was responsible for managing licenses across multiple systems using both products.”

5. Have you ever been in a situation where you were unsure what to do next? How did you handle it?

This question is a great way to see how you respond to challenges and whether or not you have the ability to problem-solve. When answering this question, it can be helpful to describe a specific situation where you were unsure of what to do next but eventually figured out the best course of action.

Example: “I was working on a project for my previous employer that required me to create an automated backup system. I had never done anything like this before, so when I started the project I wasn’t sure exactly how to go about creating the backup system. However, I researched different methods of backups and eventually came up with a solution.”

6. Do you consider yourself more of an individual or team player?

This question is a great way to determine how you will fit into the company culture. If your interviewer asks this, they are likely trying to see if you would be comfortable working in an environment that requires collaboration and teamwork. When answering this question, it can be helpful to mention a time when you worked well with others or helped a team member succeed.

Example: “I consider myself more of a team player. I enjoy collaborating with my colleagues to find solutions to problems and help each other succeed. In my last role, I was part of a small development team where we all had different strengths. We were able to work together to create new software for our clients.”

7. Describe a time when you made a mistake and how you handled it.

This question is a great way to show your ability to learn from mistakes and grow as an employee. When answering this question, it can be helpful to mention how you learned from the mistake and what steps you took to ensure that you don’t make the same mistake again.

Example: “When I first started working in IT, I was tasked with updating some software on our servers. However, when I updated one of the servers, it caused all of the other servers to crash. This resulted in downtime for our entire company. After speaking with my manager, we determined that I had made a mistake during the update process. To prevent this from happening again, I began using a backup system to test updates before applying them to the live servers.”

8. Why do you want to work for Flexera?

This question is a great way for the interviewer to learn more about your interest in their company. It also allows you to show them that you have done some research on the organization and are eager to work there. When preparing an answer, make sure to highlight aspects of the job listing that appeal to you. Consider including information about what makes Flexera unique as well.

Example: “I am very interested in working for Flexera because I see it as a place where I can grow both professionally and personally. The culture here seems like a fun environment with lots of opportunities to collaborate with others. I am excited to be part of a team that values innovation and creativity.”

9. Are you familiar with any programming languages?

This question is a great way to see if the candidate has any experience with programming languages. It’s also an opportunity for you to learn about their background and what they’ve accomplished in previous roles.

Example: “I have some experience with Java, C++ and Python. I learned these languages while working as a developer at my last company. My manager was always encouraging us to learn new things, so we would take turns teaching each other different coding languages. We even had a competition where the team that could create the best app won a prize.”

10. When working on a technical support ticket, how would you go about resolving it?

This question is a great way to assess your problem-solving skills and ability to work with others. When answering this question, it can be helpful to provide an example of how you would go about resolving a technical support ticket.

Example: “When working on a technical support ticket, I would first make sure that the issue was not caused by something else. If the issue was due to the software, I would then try to resolve it myself before escalating it to my manager or another team member. If the issue was due to hardware, I would contact our IT department for assistance.”

11. What is your process for closing a sale?

This question is a great way to see how you apply your skills and knowledge of Flexera products to the job. Your answer should include an example of how you closed a sale in the past, including what steps you took and which tools you used.

Example: “I start by identifying my target customer and researching their needs. Then I determine if there are any existing solutions that can meet those needs. If not, I explain why our product is better than other options on the market. Next, I create a proposal for the client with pricing information and timelines. Finally, I follow up with the client until they make a decision.”

12. Have you worked with enterprise-level accounts before?

This question is a great way to see if you have the experience needed for this role. If you haven’t worked with enterprise-level accounts before, it’s important to explain why and how you can still be successful in your new role.

Example: “I’ve never worked with enterprise-level accounts before, but I am confident that my skills and knowledge will help me succeed in this role. In my previous position, I was responsible for managing an entire IT department. This included overseeing all of the company’s software licenses, which helped me learn more about Flexera products. I also had to work with vendors to ensure we were using our licenses correctly.”

13. What is your approach to customer service?

Customer service is an important part of working in IT. Your interviewer may ask this question to learn more about your customer service skills and how you would apply them to a role with Flexera. Use your answer to highlight your commitment to providing excellent customer service, as well as the communication and problem-solving skills that help you meet customer needs.

Example: “I believe that customer service is one of the most important aspects of my job. I am committed to providing customers with fast and friendly support when they need it. When I receive a call or email from a customer, I make sure to respond quickly and provide clear answers to their questions. If I can’t solve a problem over the phone, I will offer to set up a time for us to speak again so I can troubleshoot further.”

14. What do you feel is the most important thing to remember when trying to close a deal?

This question is an opportunity to show your sales skills and how you can help a client. Your answer should include the steps you take when trying to close a deal, including what information you gather from clients and how you use that information to create solutions for them.

Example: “The most important thing I remember when closing a deal is to listen to my client’s needs. When I first meet with a client, I ask them about their current software system and what they like and dislike about it. This helps me understand what they’re looking for in a new solution so I can find one that meets all of their requirements. It also shows them that I care about their business and want to provide them with the best possible service.”

15. What has been your biggest sales success?

This question is a great way to see how you can apply your skills and experience to the job. When answering this question, it’s important to highlight what made that sale so successful and how you were able to achieve it.

Example: “My biggest sales success was when I helped my previous employer increase their revenue by 20% in one year. We did this by implementing new software into our company that streamlined our processes and allowed us to provide better customer service. This led to more customers purchasing from us because of our improved services.”

16. Have you used Salesforce before?

Salesforce is a popular CRM software that many businesses use. If you have experience using Salesforce, the interviewer may ask you more questions about your previous experiences with it. Use this question as an opportunity to show how much you know about the platform and what you can bring to the role.

Example: “I’ve used Salesforce for over five years now. I started out as a customer service representative at my last job where we used Salesforce extensively. We had multiple departments within our company that all used different aspects of Salesforce, so I learned how to navigate through each one. I also took some online courses on Salesforce when I was working there to learn even more.”

17. Would you be comfortable traveling up to 50% of the time?

Flexera is a global company, and they often need their employees to travel for business. They want to make sure you are comfortable with this aspect of the job. If you have never traveled for work before, it’s important to be honest about your experience. You can explain that you’ve never had to do so but would be willing to learn how to do so if necessary.

Example: “I have never traveled for work before, but I am open to learning how to do so. I understand that Flexera has resources available to help me get ready for my first time traveling for work. I’m excited to see what new experiences await me in this position.”

18. What was a difficult customer issue that you faced and how did you resolve it?

This question can help the interviewer determine how you handle challenging situations and whether you have experience with customer service. Use your answer to highlight your problem-solving skills, ability to work under pressure and interpersonal communication skills.

Example: “In my previous role as a technical support specialist for a software company, I had a client who was having trouble installing our product on their computer. After troubleshooting the issue over the phone, we determined that the installation wasn’t compatible with their operating system. Rather than refunding the client’s money, I offered to send them a new version of the software that would be compatible with their OS at no additional cost.”

19. Do you enjoy talking to customers?

This question is a way for the interviewer to assess your communication skills. They want to know if you can effectively communicate with customers and provide them with solutions to their problems. Your answer should show that you enjoy helping others and solving problems.

Example: “I love talking to customers because I find it so rewarding when I am able to help someone solve an issue or fix a problem. In my last role, I was often the first point of contact for our customers. This meant that I had to be able to troubleshoot issues and resolve customer concerns quickly. I have excellent communication skills and enjoy interacting with people. As a result, I found this part of my job very enjoyable.”

20. If hired, can you start immediately?

Employers may ask this question to make sure you are ready to start the job as soon as possible. They want someone who is eager and excited about starting their new role. When answering, be honest about your availability. If you need a few days to prepare for work, let them know that in advance.

Example: “I am available to start immediately. I have already prepared my belongings and can move into my new office tomorrow if needed.”