Cover Letter

Front Desk Cover Letter Examples & Writing Tips

Use these Front Desk cover letter examples and writing tips to help you write a powerful cover letter that will separate you from the competition.

Front desk associates handle a variety of tasks to ensure a hotel’s guests have a pleasant stay. They welcome guests, check them in and out, handle the mail, and provide information on local attractions.

As a front desk associate, you’ll work with a variety of people from all walks of life. And you’ll have to be a quick learner because you’ll have to adjust to the different preferences of every guest.

To write a cover letter that makes you stand out from other applicants, follow these examples and tips.

Front Desk Cover Letter Example 1

I am writing in order to express interest in the Front Desk position that is currently available with your hotel. I believe that my extensive background in the hospitality field, as well as my overall talent for customer service, places me in a great position to help create an amazing impact with your establishment. 

Throughout my career, I have been able to develop many different strengths and talents as it pertains to the field of customer service, such as obtaining years of hands-on experience in guaranteeing guest loyalty and comfort in every hospitality-type environment that I have been proud to work in. Furthermore, I have been officially recognized by many of my previous supervisors for going the extra mile to not only ensure the utmost in guest satisfaction, but also supporting each and every established business objective as well. In doing so, many current and previous hotel guests have gone on record of describing how much they really enjoyed their experiences while staying in our hotels.

Another important skill that I was able to develop thanks to my experience in the hospitality field is being able to successfully handle many different types of stressful situations, especially with guests who naturally can and will become frustrated for one reason or another. I feel that it’s important to go above and beyond the call of duty in order to ensure that the guest is fully satisfied with their experience and to further ensure that they will continue to visit the establishment in the future. This involves taking the time to actively listen to them and doing whatever is possible to make things right, regardless of the situation.

By viewing my attached resume, you will find further details regarding exactly how my background and qualifications as a Front Desk worker will be a great match for all of your needs. I welcome the chance of being able to meet with you and to further discuss how my strengths can be applied to help make your hotel be even more successful, as well as answer any further questions that you may have.

I very much appreciate you taking the time to review all of the information regarding my experience and credentials that I have provided, and I look forward to hearing from you at your earliest convenience.

Front Desk Cover Letter Example 2

This letter, plus the attached curriculum vitae, are forwarded in expression of my interest in the vacant front desk position.

I have been working in the hospitality industry for the past few years in different capacities, but most recently on the front desk. I have served in this position for different brands and establishments, all of which have expanded my idea of how to deal with clients and their pressing needs.

Over my years as a front desk staffer, I have been exposed to and learned to deal with all manner of customers, situations and events. Through the years, these customers and events have helped me develop new skills while improving my existing ones, including patience, calm, understanding and resolve. I believe these are some of the skills you are looking for in your candidate, which makes me ideal.

I have found my greatest ability to be understanding clients and their different needs. I find that clients need to be handled on a personal basis if they are to be satisfied, which requires a great deal of understanding. I derive great pleasure from using my front desk position to help others, regardless of what they need. I also believe that the front desk team plays a huge role in building a brand and improving client satisfaction, which is why it should be filled with people of flexible skill sets.

I am a quick learner, which I believe will help me fit in with your existing staff when coupled with my other skills and experience with different companies. I am also a hard worker and someone that aims to achieve whatever management requires. I am always available on short notice should you have any further questions for me regarding my career and abilities.

I hope my application meets your positive consideration, and I hope to hear from you very soon.

Front Desk Cover Letter Example 3

I am sending this letter and the enclosed resumé to indicate my interest in applying for the front-desk hospitality vacancy your company has available.

My previous customer service and front-desk working experience have given me the chance to meet and work with a variety of people. I would define myself as a people person. I enjoy interacting with people and find great satisfaction in helping them. My communication skills have helped me get through some tough situations. Guests and customers often become irritated and confrontational. Patience and grace under fire are the best responses a front-desk worker can offer.

One of my greatest strengths is my unwavering commitment to professionalism. As a front-desk worker, I am the face of the organization. I take this responsibility very seriously. My words and deeds reflect on the company’s reputation. It is for this reason that I maintain my professional attitude throughout an interaction with a client. One of the most valuable things I’ve learned is to read people’s body language. A lot of what they want to communicate is not said in words. Most of it is spoken through their facial expressions and posture. Reading these, I can assess a situation and respond accordingly.

As an experienced front-desk worker, I aim to bring my singular people skills to your organization. Customers and guests are sometimes hard to please. One of the things I pride myself on is being able to speak to them with respect and the right amount of deference. It is important for them to feel someone is listening, and this is what I aim to do. I would appreciate the chance to meet you in person to further discuss the value I would add to your organization.

Thank you for your time and consideration. I look forward to hearing from you at your earliest convenience.

Front Desk Cover Letter Writing Tips

Customize Your Cover Letter

When applying for a job as a front desk agent, tailor your cover letter to highlight how your previous experience has prepared you for the role. For example, if one of the company’s goals is to reduce customer service call times, mention how your previous experience in customer service will help achieve this goal. If there are any specific business problems listed on their website or job description as part of their hiring process, be sure to include these issues in your cover letter when referencing why you’re a good fit for the role.

Describe your people skills

If you’re applying for a front desk job, one of the things that makes you stand out from other applicants is your people skills. This position requires strong communication and interpersonal skills, as well as patience to work with a variety of different customers. 

Show hiring managers how much you love helping others and providing them with great customer service by detailing any past experience working in the hospitality industry or as a receptionist. You might even want to include a brief story or anecdote from one of your previous experiences as an example.

Emphasize your ability to work with a team

Front desk agents often need to work as part of a team. Make sure that you emphasize your ability to collaborate and problem solve in your cover letter. Also, mention how you’re excellent at handling guests and follow up with a few examples of times when you’ve been able to build rapport with guests, for example by resolving any issues they had or simply making them feel comfortable during their stay.

Ensure your cover letter includes proper grammar

A front desk employee’s cover letter is a document that communicates their attention to detail and ability to work in a fast-paced environment. Employers want to know they’re hiring a candidate who can perform well under pressure and handle difficult situations with grace.

As an ideal candidate, you must ensure your cover letter is error-free and contains excellent grammar. Your cover letter should include all necessary information, such as your name, phone number, address, and email address. Double-check the spelling of names in the contact information section to ensure you don’t misspell anyone’s name.

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