Front of House Manager Resume Example & Writing Guide

If you’re passionate about hospitality and enjoy managing people, front of house management might be a great career choice for you. Front of house managers oversee the operations of their establishment’s customer-facing teams, from customer service representatives to servers to bartenders. They’re responsible for ensuring that their staff members are well trained, equipped with the tools they need to do their jobs well, and motivated to provide exceptional service to their customers.

Here are some tips and an example resume to help you write a front of house manager resume that hiring managers will love.

How to Write a Front of House Manager Resume

Here’s how to write a front of house manager resume of your own.

Write Compelling Bullet Points

The best way to make your resume stand out is to use strong, specific language. Rather than saying you “managed staff,” you could say you “increased staff retention by 15% by developing new training program and providing ongoing feedback.”

The second bullet point is much more specific and provides a clear example of your work. It also shows how you contributed to the bottom line of the company by quantifying the impact of your work.

Identify and Include Relevant Keywords

When you apply for a job as a front of house manager, your resume is usually screened by an applicant tracking system (ATS). This system looks for certain keywords related to the position, like “customer service” and “duties and responsibilities” in order to determine whether your experience is a match. If your resume doesn’t have enough of the right keywords, the ATS might discard it before a human ever sees it.

To increase your chances of getting an interview, make sure to include relevant keywords throughout all sections of your resume. Here are some of the most commonly used front of house manager keywords: