25 Full Charge Bookkeeper Interview Questions and Answers

A full charge bookkeeper is responsible for all the financial operations of a business. This includes recording financial transactions, preparing financial statements, and managing budgets. They also might be responsible for payroll, accounts payable, and accounts receivable.

If you’re looking for a bookkeeping job, you’ll likely need to go through a job interview. One way to prepare for this important meeting is to learn how to answer bookkeeping interview questions before talking with an interviewer.

Employers look for bookkeepers who are trustworthy, reliable, well organized, and able to solve problems. You’ll also need physical strength and stamina, as well as knowledge of the best ways to clean different facilities and types of equipment. A custodian interview is your chance to show that you’ve polished these skills to a shine. To help you get ready, we’ve listed custodian questions and answers that will help you figure out what you want to say during an interview.

1. Are you familiar with the bookkeeping software Xero?

This question is a great way to see if the company you’re interviewing with uses Xero. If they do, it’s likely that you’ll be using this software as well. It also shows that the company values efficiency and wants employees who can use their bookkeeping software quickly.

If you aren’t familiar with Xero, take some time before your interview to learn more about it. You can read through the website or watch a few tutorials on YouTube. This will show the interviewer that you are willing to put in the work to get up to speed on the software.

Example: “Yes, I am familiar with the bookkeeping software Xero. In my current role as a Full Charge Bookkeeper, I have been using Xero for over two years and have become very comfortable with its features and functionality. During this time, I have gained extensive knowledge of how to use the software to manage accounts receivable and payable, payroll, bank reconciliations, financial reporting, and other accounting tasks.

I also understand the importance of staying up-to-date on new developments in the industry, which is why I take advantage of any available training opportunities related to Xero or other bookkeeping software. This has enabled me to stay ahead of the curve when it comes to utilizing the latest technology and best practices in bookkeeping.”

2. What are some of the most important qualities for a full charge bookkeeper to have?

Employers ask this question to make sure you have the skills and abilities needed for the job. They want someone who is organized, detail-oriented, trustworthy and able to work independently. When answering this question, think about what qualities helped you succeed in your previous roles as a bookkeeper.

Example: “The most important qualities for a full charge bookkeeper to have are accuracy, attention to detail, and strong organizational skills. As a full charge bookkeeper, I understand the importance of ensuring that all financial records are accurate and up-to-date. I am very detail oriented and take great care in double checking my work before submitting it. In addition, I possess excellent organizational skills which allow me to keep track of multiple tasks at once while still meeting deadlines.

I also believe communication is key when it comes to being an effective full charge bookkeeper. Being able to communicate effectively with colleagues, clients, and other stakeholders is essential in order to ensure that everyone is on the same page. Finally, I always strive to stay current on industry trends and best practices so that I can provide the highest quality of service possible.”

3. How would you describe the relationship between a full charge bookkeeper and an accountant?

The interviewer may ask this question to understand how you view your role as a bookkeeper and the relationship with other accounting professionals. Your answer can show an understanding of the hierarchy in an organization, but it can also highlight your communication skills and ability to work well with others.

Example: “As a full charge bookkeeper, I understand the importance of having a strong relationship with an accountant. A full charge bookkeeper is responsible for managing all aspects of the financial records and transactions of a business or organization, while an accountant provides more specialized services such as preparing financial statements, tax planning, and auditing.

The two roles are complementary and often work together to ensure accuracy and compliance with regulations. The full charge bookkeeper is responsible for entering data into the accounting system, reconciling accounts, and creating reports that provide the necessary information for the accountant to make informed decisions. The accountant then reviews the data provided by the bookkeeper and makes sure it is accurate and compliant with applicable laws and regulations.”

4. What is the difference between a full charge bookkeeper and a bookkeeper?

Employers ask this question to make sure you know the difference between these two positions. They want someone who can do both jobs well, so they may also look for evidence that you have experience in each role. In your answer, explain what a bookkeeper does and how it differs from a full charge bookkeeper. You can use examples of tasks you’ve done as a bookkeeper and those you’ve done as a full charge bookkeeper to show your expertise in both roles.

Example: “A full charge bookkeeper is responsible for all aspects of the accounting process, from preparing financial statements to managing accounts receivable and payable. This includes reconciling bank statements, creating budgets, and ensuring that all records are accurate and up-to-date. A bookkeeper on the other hand typically focuses more on data entry and record keeping. They may also be responsible for tracking expenses, invoicing customers, and processing payroll.

I have extensive experience in both roles and am confident I can handle any task assigned to me as a full charge bookkeeper. My background includes working with multiple clients, handling complex reconciliations, and providing detailed reports to management. I’m highly organized, detail-oriented, and have excellent problem solving skills. With my knowledge and expertise, I believe I can make an immediate impact at your organization.”

5. Provide an example of a time when you had to make a difficult decision as a bookkeeper.

Bookkeepers often have to make difficult decisions, such as when to hire a new bookkeeper or how to allocate resources. These questions help employers understand your decision-making process and evaluate whether you’re the right fit for their company. When answering this question, try to provide an example that shows your ability to think critically and logically.

Example: “As a Full Charge Bookkeeper, I have had to make difficult decisions in the past. One example of this was when I worked for a small business that needed to decide whether or not to invest in new software. This decision would require an upfront cost and could potentially save them money in the long run. After researching the options available, I presented my findings to the owner and discussed the pros and cons of each option. Ultimately, we decided to go with the more expensive option as it offered better features and more scalability. This decision ended up being beneficial for the company as they were able to save money in the long run due to increased efficiency.”

6. If you had to start your career over as a bookkeeper or full charge bookkeeper, what areas would you want to focus on learning?

This question is a great way to show your potential employer that you are eager to learn and grow as a bookkeeper. When answering this question, it can be helpful to mention any areas of accounting or bookkeeping that you have been interested in learning more about.

Example: “If I had to start my career over as a bookkeeper or full charge bookkeeper, there are several areas that I would focus on learning. First and foremost, I would want to ensure that I have a thorough understanding of the accounting principles and processes. This includes having an in-depth knowledge of double-entry bookkeeping, financial statement preparation, budgeting, and other related topics.

I would also want to make sure that I am up-to-date with the latest technology and software used for bookkeeping purposes. This includes becoming proficient in using popular programs such as QuickBooks and Microsoft Excel. Having this knowledge will enable me to be more efficient and accurate when it comes to managing financial records.

Lastly, I would strive to gain experience in payroll management, accounts payable/receivable, and tax filing. These are all essential tasks for any full charge bookkeeper and being able to confidently handle them is key to success. With my expertise in these areas, I believe I can provide excellent service to any company I work for.”

7. What would you do if you noticed a discrepancy in one of your client’s financial statements?

This question can help interviewers understand how you would handle a challenging situation at work. In your answer, try to demonstrate that you are willing to take initiative and solve problems when they arise.

Example: “If I noticed a discrepancy in one of my client’s financial statements, the first thing I would do is to review all related documents and records to identify the source of the issue. Once I have identified the cause of the discrepancy, I would then take steps to rectify it. This could involve contacting the relevant parties to obtain additional information or making corrections to the financial statement. Finally, I would document the process I followed to resolve the discrepancy, so that I can refer back to it if needed in the future.

As a Full Charge Bookkeeper, accuracy and attention to detail are essential qualities. My experience has taught me how to quickly identify discrepancies and take appropriate action to correct them. I am confident that I possess the necessary skills and knowledge to ensure accurate financial statements for my clients.”

8. How well do you understand financial regulations and compliance laws?

Bookkeepers must be familiar with financial regulations and compliance laws to ensure their clients are in compliance. Employers ask this question to make sure you have the necessary knowledge to perform your job duties. In your answer, explain that you understand these regulations and laws and how they apply to bookkeeping. Explain any experience you have working within a regulatory environment.

Example: “I understand financial regulations and compliance laws very well. I have a deep knowledge of Generally Accepted Accounting Principles (GAAP) as well as the rules and regulations set by the Internal Revenue Service (IRS). In my current role, I am responsible for staying up to date on any changes in regulations or laws that may affect our business.

I also ensure that all of our financial documents are accurate and compliant with these regulations. This includes preparing financial statements, creating budgets, and reconciling accounts. I use my expertise to review transactions and make sure they comply with legal requirements. Furthermore, I’m familiar with filing taxes and other reports required by law.”

9. Do you have experience preparing tax returns for clients?

This question can help interviewers understand your experience with tax preparation and how you might approach the job. If you have relevant experience, describe what steps you took to ensure accurate returns for clients.

Example: “Yes, I have extensive experience preparing tax returns for clients. In my current role as a Full Charge Bookkeeper, I am responsible for the preparation of individual and corporate income tax returns. I understand the complexities that come with filing taxes and have the necessary knowledge to ensure accurate and timely completion of all required documents.

I also have experience in creating financial statements such as balance sheets, profit and loss statements, and cash flow statements. These are essential components of any tax return and require an understanding of accounting principles and practices. My attention to detail ensures accuracy when it comes to completing these tasks.”

10. When working with clients, do you prefer to communicate in person, over the phone or through email?

This question can help the interviewer understand how you interact with clients and other professionals. It can also show them your communication skills, which are important for this role. When answering this question, it can be helpful to mention a specific time when you preferred one method of communication over another.

Example: “I believe that communication is key to success in any job, and as a Full Charge Bookkeeper I understand the importance of being able to communicate effectively with clients. My preference when working with clients is to use a combination of all three methods: in person, over the phone, and through email.

In-person meetings are great for building relationships and establishing trust between client and bookkeeper. It also allows us to discuss complex topics more easily than if we were communicating over the phone or via email.

Phone conversations can be used to quickly answer questions or provide updates on progress. They’re also useful for discussing sensitive information that should not be shared via email.

Email is an effective way to keep track of communications and ensure that everyone involved has access to the same information. It also helps to streamline processes by allowing multiple people to work on the same task at once.”

11. We want to improve our efficiency when it comes to data entry. How would you implement new procedures to streamline the process?

The interviewer may ask you this question to gauge your ability to make improvements within their organization. Use your answer to highlight your analytical skills and willingness to help the company save time and money by implementing new procedures.

Example: “I believe that the key to improving efficiency when it comes to data entry is to have a well-defined process in place. I would start by assessing the current procedures and identifying areas where improvements can be made. From there, I would create a plan for implementing new procedures that streamline the process. This could include automating certain tasks, such as invoicing or creating templates for frequently used forms. I would also ensure that all staff members are properly trained on the new processes so that they can work efficiently and accurately. Finally, I would monitor the results of the new procedures to make sure that they are having the desired effect.”

12. Describe your process for ensuring that all of your work is accurate and up to date.

The interviewer may ask this question to learn more about your attention to detail and how you ensure that all of the company’s financial records are accurate. Your answer should include steps for ensuring accuracy, such as reviewing documents before entering data into the system and double-checking numbers after inputting them.

Example: “Accuracy and timeliness are essential when it comes to bookkeeping. To ensure that all of my work is accurate and up to date, I have a few processes in place.

The first step is to double check the data entry for accuracy. This includes verifying that all transactions are accurately entered into the system and that any discrepancies are addressed immediately. Once this is complete, I review the financial statements to make sure they are correct and up to date.

I also use technology to help me stay organized and on top of things. I utilize cloud-based software to store important documents and records so that I can access them quickly and easily. In addition, I use automated reminders to alert me of upcoming deadlines or tasks that need to be completed.”

13. What makes you stand out from other bookkeepers or full charge bookkeepers?

Employers ask this question to learn more about your background and experience. They want to know what makes you unique from other bookkeepers in the industry. When answering this question, it can be helpful to highlight a skill or trait that is important for the role. You may also include information about how you developed this skill or trait.

Example: “I believe my experience and qualifications make me stand out from other bookkeepers or full charge bookkeepers. I have over 10 years of experience in the accounting field, with a strong background in financial reporting, accounts payable/receivable, payroll, budgeting, and auditing. My knowledge of both manual and automated systems allows me to quickly adapt to new software and processes.

In addition, I am highly organized and detail-oriented, which is essential for any bookkeeper position. I also possess excellent communication skills and can effectively collaborate with all levels of management. Finally, I take great pride in my work and strive to ensure accuracy and efficiency in every task I complete.”

14. Which areas of bookkeeping do you enjoy the most?

This question can help the interviewer determine if your interests align with those of their company. It also helps them understand what you value in a bookkeeping job and how you might fit into their organization. When answering this question, it can be helpful to mention two or three areas that you enjoy most about bookkeeping and why.

Example: “I enjoy all aspects of bookkeeping, but I particularly enjoy the challenge of reconciling accounts. Reconciling accounts requires attention to detail and a thorough understanding of accounting principles. It is also very satisfying when I am able to identify discrepancies in the books and resolve them.

In addition, I find creating financial reports to be rewarding because it allows me to take a step back and analyze the overall performance of an organization. This helps me gain insight into how different departments are performing and provides me with valuable information that can help inform future decisions.”

15. What do you think is the most important aspect of bookkeeping?

This question can help the interviewer determine your priorities and how you would approach bookkeeping for their company. Your answer should show that you understand what is important in this role, such as accuracy, timeliness and communication.

Example: “I believe that accuracy is the most important aspect of bookkeeping. It’s essential to ensure that all financial records are accurate and up-to-date, as this helps businesses make informed decisions about their finances. As a Full Charge Bookkeeper, I understand the importance of double-checking my work for accuracy and making sure that all transactions are recorded correctly. I also have experience in reconciling accounts, preparing financial statements, and ensuring compliance with applicable laws and regulations. My attention to detail and commitment to accuracy will help me provide an efficient and reliable service to your business.”

16. How often do you perform audits?

Audits are an important part of a bookkeeper’s job. Employers ask this question to make sure you have the experience necessary to perform audits for their company. In your answer, explain how often you performed audits in previous roles and what steps you took to ensure they were accurate.

Example: “As a Full Charge Bookkeeper, I understand the importance of performing regular audits to ensure accuracy and compliance. In my current role, I perform an audit every quarter. During these audits, I review all financial records such as bank statements, invoices, receipts, and other documents to verify that they are accurate and up-to-date. I also compare the information in the books with the actual bank balances to make sure everything is correct. Furthermore, I check for any discrepancies or errors and take corrective action if necessary. Finally, I provide detailed reports on the results of the audit so that management can make informed decisions about their finances.”

17. There is a new tax law that impacts your clients. What is your process for informing them about the change?

This question can help the interviewer understand how you would handle a challenging situation at work. Use your answer to highlight your communication skills and ability to solve problems.

Example: “When it comes to informing my clients about changes in tax law, I take a proactive approach. First, I stay up-to-date on all new tax laws and regulations so that I can be prepared when they go into effect. Then, I review the impact of the change with each client individually to ensure that their business is compliant. Finally, I provide them with resources such as updated forms or instructions for filing taxes so that they are well informed.

I understand how important it is for businesses to remain compliant with changing tax laws, which is why I always make sure to keep my clients informed. My goal is to provide them with the necessary information and guidance so that they can confidently navigate any changes in tax law.”

18. How do you prioritize tasks when there are multiple clients and deadlines?

This question can help the interviewer understand how you manage your time and responsibilities. Use examples from past experiences to highlight your ability to plan ahead, meet deadlines and prioritize tasks.

Example: “When I am faced with multiple clients and deadlines, I prioritize tasks based on the urgency of each project. First, I look at any immediate deadlines that need to be met and make sure those are completed first. After that, I will assess which projects have the most pressing needs and prioritize them accordingly. Finally, I review all remaining tasks and organize them in order of importance. This helps me ensure that all of my clients’ needs are taken care of in a timely manner.

I also like to stay organized by creating lists and tracking progress throughout the day. This allows me to quickly identify what tasks still need to be completed and how much time is left to complete them. My organizational skills help me manage multiple clients and deadlines efficiently while ensuring accuracy and quality work.”

19. What experience do you have in preparing financial statements?

This question can help the interviewer understand your experience with financial statements and how you complete them. Use examples from past experiences to highlight your skills in completing financial statements, including any certifications or training you may have completed.

Example: “I have extensive experience in preparing financial statements. I have been a Full Charge Bookkeeper for the past five years and have worked with a variety of clients to prepare their financial statements. During this time, I have become well-versed in creating balance sheets, income statements, cash flow statements, and other key documents.

In addition, I am familiar with Generally Accepted Accounting Principles (GAAP) and have implemented them into my work when necessary. My attention to detail ensures that all financial statements are accurate and up-to-date. I also stay abreast of any changes or updates to GAAP standards so that I can incorporate them into my work.”

20. Describe your experience with accounts receivable and accounts payable.

This question can help the interviewer determine your experience with two important accounting processes. Use examples from past experiences to highlight your skills and abilities in these areas.

Example: “I have extensive experience with accounts receivable and accounts payable. I have been working as a Full Charge Bookkeeper for the past five years, and in that time I have gained an in-depth understanding of these processes.

When it comes to accounts receivable, I am experienced in setting up customer invoices, tracking payments, and managing collections. I also have experience with creating reports such as aging reports, sales summaries, and cash flow statements.

In terms of accounts payable, I am well versed in processing vendor invoices, reconciling bank statements, and preparing checks for payment. I am also familiar with setting up purchase orders and maintaining accurate records of all transactions.”

21. How well do you understand Generally Accepted Accounting Principles (GAAP)?

The interviewer may ask this question to assess your knowledge of accounting standards and practices. To answer, you can list the principles that are most important for bookkeepers to understand and explain why they’re important.

Example: “I have a thorough understanding of Generally Accepted Accounting Principles (GAAP). I am well-versed in the principles and regulations that govern financial accounting. During my years as a Full Charge Bookkeeper, I have kept up to date with all changes in GAAP standards and best practices.

I understand the importance of adhering to GAAP guidelines when preparing financial statements and other documents. I also know how to use GAAP to ensure accuracy and consistency across all financial records. My experience has taught me how to apply GAAP principles to various scenarios, so I can quickly identify any potential issues or discrepancies in the accounts.”

22. Do you have experience working with QuickBooks or other accounting software?

The interviewer may ask this question to learn more about your experience with accounting software. If you have worked with QuickBooks before, share a time when you used it to complete an important task or project. If you haven’t worked with the specific program, explain how you would learn to use it if hired for the role.

Example: “Yes, I have extensive experience working with QuickBooks and other accounting software. For the past five years, I have been a full-charge bookkeeper for two different companies where I managed all aspects of their financials using QuickBooks. During this time, I gained an in-depth knowledge of the software and its capabilities. I am also familiar with other popular accounting software programs such as Sage 50 and Xero.

I understand the importance of accuracy and efficiency when it comes to managing finances, which is why I always strive to stay up to date on the latest features and updates of these programs. I’m confident that my expertise and experience with QuickBooks and other accounting software will be an asset to your organization.”

23. Tell me about a time when you had to manage a difficult client relationship.

Employers ask this question to see how you handle challenging situations. They want to know that you can remain professional and keep your emotions in check when a client is being unreasonable or difficult. In your answer, try to focus on the steps you took to resolve the situation while still maintaining good relationships with clients.

Example: “I recently had to manage a difficult client relationship when I was working as a Full Charge Bookkeeper. The client was behind on their payments and had been for several months, so it was important that I address the issue head-on.

To start, I took the time to understand the client’s situation and why they were having difficulty paying. After doing some research, I found out that the client was dealing with cash flow issues due to an unexpected change in their business model.

Once I understood the root of the problem, I worked with the client to come up with a payment plan that would work for both of us. We agreed on a timeline for them to make regular payments over the course of six months. During this process, I kept the lines of communication open by regularly checking in with the client and providing updates on their progress.”

24. How would you handle a situation where a client is not paying their bills on time?

This question can help interviewers understand how you handle conflict and challenges in the workplace. Use your answer to highlight your problem-solving skills, ability to communicate effectively and commitment to client service.

Example: “If a client is not paying their bills on time, I would first try to understand the reason behind it. It could be due to cash flow issues or some other issue that needs to be addressed. Once I have identified the root cause of the problem, I can then work with the client to develop an appropriate payment plan. This may involve setting up a payment schedule or offering incentives for timely payments.

I am also experienced in working with collections agencies and legal counsel if necessary. In these cases, I would ensure that all communication is professional and respectful while still maintaining firmness when needed. My goal is always to maintain a positive relationship with clients while ensuring that they are meeting their financial obligations.”

25. In what ways do you stay up-to-date with changes in the bookkeeping industry?

Employers want to know that you are committed to your career and have a desire to learn new things. They also want to see that you’re willing to adapt to changes in the industry. Show them that you’re passionate about bookkeeping by describing how you stay up-to-date with current trends.

Example: “As a Full Charge Bookkeeper, I understand the importance of staying up-to-date with changes in the bookkeeping industry. To do this, I regularly attend webinars and seminars to stay informed on new laws and regulations that may affect my work. In addition, I am an active member of professional organizations such as the American Institute of Professional Bookkeepers (AIPB) and the National Association of Certified Public Bookkeepers (NACPB). These organizations provide me with access to current information about the bookkeeping industry, including best practices, trends, and updates. Finally, I read books and articles related to bookkeeping topics to ensure I have a comprehensive understanding of the field. By taking these steps, I am able to remain knowledgeable and proficient in all aspects of bookkeeping.”