20 Gallup Interview Questions and Answers

When you go for a job interview, you can expect to be asked a variety of questions about your qualifications, experience, and goals. But what if the company you’re interviewing with also asked you questions specific to their business?

Gallup is one such company. As a global leader in public opinion research, they often ask interviewees questions that are designed to gauge their understanding of the company and its mission.

If you’re preparing for an interview with Gallup, it’s important to be prepared to answer these types of questions. In this article, we’ll give you some tips on how to answer Gallup interview questions so you can make a great impression and land the job.

Gallup Interview Process

The interview process at Gallup can vary in length depending on the position you are applying for, but generally speaking, it is a fairly lengthy process. The first step is usually an initial phone screen with a recruiter, followed by one or more rounds of interviews with various members of the team. These interviews can be quite difficult, as they often involve behavioral questions and case studies. However, overall, the interview process is a positive experience, and it is a great way to learn more about the company and its culture.

1. What do you think is the most important thing to remember when trying to innovate?

Gallup is a company that values innovation, and they want to make sure you know how to approach it. When answering this question, think about what makes an idea innovative and why it’s important to have one.

Example: “I believe the most important thing when trying to innovate is to focus on the customer. If you’re not thinking about who your product or service is for, then you won’t be able to create something that will actually help them. I’ve seen many companies try to innovate without doing this, and it never works out well.”

2. Why do you want to work at Gallup?

This question is a great way to learn more about the candidate’s interest in working for your company. Gallup is known as one of the top research companies in the world, so it’s important that you hire someone who shares this passion and enthusiasm.

Example: “I’ve always been interested in public opinion research, and I think Gallup is the best at what they do. When I was looking for my first job out of college, I applied to several different research firms but only got an interview with Gallup. I’m excited to work here because I know I’ll be able to grow professionally while also learning from some of the most experienced professionals in the industry.”

3. Tell me about a time when you had to make a difficult decision that impacted your team in a negative way.

When answering this question, it can be helpful to provide a specific example of how you handled the situation and what steps you took to ensure your team’s success.

Example: “In my previous role as an account manager for a marketing firm, I had to make some difficult decisions regarding client accounts that resulted in losing several clients. While I was disappointed about having to let those clients go, I made sure to communicate with them thoroughly so they understood why we were making the decision. In addition, I worked with my team to find new clients who would be a good fit for our company.”

4. How would you handle it if an employee approached you with concerns about another co-worker?

Gallup is a company that values teamwork and collaboration. Your answer to this question can show the interviewer how you would handle conflict in the workplace.

Example: “I would first ask them what their concerns are, and I would listen carefully to understand the situation. Then, I would talk with both employees separately to get their perspectives on the issue. If it’s an ongoing problem, I would schedule a meeting with all of the employees involved to discuss the issue and come up with solutions together.”

5. Describe a situation where you felt like you were able to use your talents and strengths.

This question is a great way to show the interviewer that you are aware of your own strengths and how they can be applied in this role. When answering, try to think of an example where you used your talents to solve a problem or achieve a goal.

Example: “In my last position as a marketing manager, I was tasked with creating a new campaign for our company’s website. I knew that I had some talented designers on my team, so I asked them to create several different designs for the homepage. Then, I presented those options to senior management and helped them choose which one we would use.”

6. If hired, how would you help us grow as a company?

Gallup is a growing company that’s always looking for ways to improve its services. The interviewer wants to know how you can help the organization grow and succeed. Use your answer to highlight your leadership skills, communication abilities and problem-solving skills.

Example: “I believe my communication and interpersonal skills would be an asset to Gallup. I’m also confident in my ability to lead others and solve problems. In my last role, I helped my team develop new strategies to increase our client base by 20%. I think these skills will help me contribute to Gallup’s growth as well.”

7. Do you have experience working on teams?

Gallup is a company that values teamwork and collaboration. The interviewer may ask this question to learn more about your experience working with others in the workplace. Use your answer to highlight any skills you have that make you a good team member.

Example: “I’ve always been someone who enjoys collaborating with others on projects. In my last role, I worked as part of a marketing team where we all had different roles but still collaborated regularly. We would meet once a week to discuss our progress and share ideas for new campaigns. I think I can bring those same collaborative skills to Gallup.”

8. Have you done any work with business development before?

This question is a great way to see if you have any experience working with clients and developing new business. If you don’t, it’s okay to explain that you’re excited about the opportunity to learn more about this aspect of the job.

Example: “I’ve worked in marketing for my entire career, but I haven’t had much experience with business development. However, I’m eager to learn more about how Gallup works with its clients and what strategies are most effective when trying to secure new business.”

9. What kind of phone systems have you worked with?

The interviewer may ask this question to learn more about your experience with phone systems and how you’ve used them in the past. If you haven’t worked with a specific phone system, consider describing a time when you had to use multiple phone lines or phones at once to complete an important task.

Example: “In my last position as a marketing manager for a small business, I was responsible for managing our company’s social media accounts. We didn’t have enough employees to dedicate one person to each platform, so we decided to hire interns to help us manage our accounts on Twitter, Facebook, Instagram and LinkedIn. The interns were all new to social media, but I taught them how to use each platform and provided support if they needed it.”

10. When was the last time you made a cold call?

Cold calling is a skill that many employers look for in their employees. Cold calling involves making phone calls to people you don’t know and introducing yourself or your company. This question helps the interviewer determine how comfortable you are with cold calling, as well as whether you have experience doing it. If you haven’t done cold calling before, consider describing an instance where you had to introduce yourself to someone new.

Example: “I’ve never made a cold call before, but I did recently start working at my current job after graduating college. When I first started, I was nervous about reaching out to strangers and introducing myself. However, I realized that if I didn’t reach out to them, they wouldn’t know who I am either. So, I decided to make a few cold calls each day until I got used to it.”

11. Do you have experience working with survey software?

The interviewer may ask this question to see if you have experience with the software they use at Gallup. If you do, share your experience and explain how it helped you complete your job duties. If you don’t have experience with survey software, you can talk about other types of data collection methods you’ve used in the past.

Example: “I haven’t worked with any specific survey software before, but I have worked with a variety of different data collection tools. In my last role as an online market researcher, I used Google Forms to collect information from customers who visited our website. This allowed me to create surveys that were easy for customers to fill out and gave us valuable insights into what we could improve.”

12. Why are surveys so important for businesses?

Interviewers may ask this question to see if you understand the importance of surveys and how they can benefit a company. Use your answer to show that you know what types of businesses use surveys, why they use them and how they can help improve business operations.

Example: “Surveys are an important tool for businesses because they allow companies to collect data about their customers’ opinions and preferences. This information is vital for helping organizations make decisions about new products or services, marketing campaigns and more. For example, I worked with a client who wanted to create a new line of clothing. We conducted a survey to find out which colors and styles our target audience preferred. The results helped us develop a successful clothing line.”

13. What is one thing you would change about the current system we use?

This question is a great way to see how you can improve the current system and make it more efficient. When answering this question, think about what you would change in your current workplace or what you would do differently if you were starting Gallup from scratch.

Example: “I would like to see more transparency in our polling methods. I believe that by being completely transparent with our data collection methods, we could gain more trust among the public. If people knew exactly how we collected our data, they might be more likely to take our polls seriously.”

14. Explain what you know about the CliftonStrengthsFinder assessment tool.

The CliftonStrengthsFinder assessment tool is a Gallup-developed personality test that helps employees identify their top five strengths. This question allows you to show the interviewer your knowledge of this important tool and how it can help improve workplace performance.

Example: “I have taken the CliftonStrengthsFinder assessment myself, and I find it very useful for understanding my own strengths and weaknesses. It also helped me understand what motivates others in my team so I could better support them. The CliftonStrengthsFinder assessment has been an essential part of my career development plan.”

15. Walk me through your resume.

Interviewers may ask this question to get a better sense of your experience and how it relates to the position. They want to see that you have relevant skills, but they also want to know what makes you unique as a candidate.

Example: “I’ve been working in public relations for five years now, and I’ve had the opportunity to work with some amazing clients. My resume shows my most recent job at ABC Marketing where I worked on several campaigns including social media marketing, press releases and event planning. I also completed market research projects for the company.”

16. How do you feel about calling people who have not asked to be called?

This question is a way for the interviewer to assess your comfort level with cold calling. It’s important that you are honest about how you feel about this process and what strategies you use to make it as comfortable as possible for both parties.

Example: “I understand that in order to get new clients, I will need to call people who have not asked to be called. However, I am very uncomfortable with this part of the job. I would rather focus on building relationships with existing customers than making cold calls. To help me overcome my discomfort, I plan to practice cold calling before starting the job so I can become more comfortable with it.”

17. How did you get into consulting?

Interviewers may ask this question to learn more about your background and how you got into the consulting industry. If you have a degree in business or public relations, they may want to know what led you to pursue these fields. You can also talk about any other experiences that helped you get where you are today.

Example: “I started my career as an event planner for a large company. I loved planning events but found myself wanting to do more with data and analytics. I took some online courses on statistics and research methods and realized that was something I wanted to pursue further. I enrolled in a master’s program at the local university and graduated with a degree in business administration.”

18. Tell me about a time when you missed a deadline and how you handled it.

Interviewers may ask this question to see how you handle stressful situations. They want to know that you can take responsibility for your actions and learn from them. In your answer, try to explain what steps you took to ensure it doesn’t happen again.

Example: “In my previous role as a social media manager, I was responsible for creating content on our company’s Instagram account every day. One week, I had an emergency come up in my personal life and wasn’t able to post anything for three days. When I returned to work, I immediately posted several photos to make up for the time I missed. My team appreciated my honesty and understanding of the situation.”

19. Are you comfortable speaking with people from different backgrounds and cultures?

Gallup works with a variety of people from different backgrounds and cultures. The company wants to make sure you can communicate effectively with all types of people. Answer this question by explaining how your communication skills help you work with others who are different than you.

Example: “I have worked in customer service for the past five years, so I am used to speaking with people from different backgrounds and cultures. In my last position, I had to speak with customers from many different countries. It was challenging at first, but I learned some basic phrases in their native language. This helped me build rapport with them and solve their problems.”

20. Can you tell me about a technical project you’ve worked on?

The interviewer may ask this question to learn more about your technical skills and how you apply them in the workplace. To answer, think of a project that required you to use several different types of software or hardware.

Example: “At my last job, I worked on a team that was tasked with creating an online survey for our clients. We used a variety of tools to create the survey, including Google Forms, SurveyMonkey and Microsoft Excel. The client could then access the survey through their email account and complete it using a web browser.”