Global Account Manager Resume Example & Writing Guide

Use this Global Account Manager resume example and guide to improve your career and write a powerful resume that will separate you from the competition.

As an account manager, you’re tasked with building long-lasting relationships with clients while managing their accounts. You’re the point person for your organization, so you need to be able to juggle multiple projects at once while keeping an eye on the big picture.

Account managers are often tasked with managing the day-to-day operations of existing accounts, but they can also play a role in developing new business opportunities for their companies.

Account managers need to be highly organized, well-organized, and great communicators. They need to be able to collaborate with various departments within their organizations to find solutions for clients’ needs. And they need to have great negotiation skills in order to secure deals for their companies.

Follow these tips and resume example to write a global account manager resume that hiring managers will love.

James Smith
Phoenix, AZ | (123) 456-7891 | [email protected]

Seasoned global account manager with a successful track record in developing and managing accounts across multiple industries. Proven ability to identify customer needs and provide solutions that increase revenue and drive growth. Excels at building and managing cross-functional teams to deliver results.

Thunderbird School of Global Management Jun '10
M.B.A. in International Business
Arizona State University Jun '06
B.S. in Business Administration
Company A, Global Account Manager Jan '17 – Current
  • Managed a team of 5 Account Executives to deliver on sales targets and KPIs for the assigned accounts, including revenue growth, pipeline management, and account development.
  • Developed business plans with key stakeholders in order to achieve annual goals and objectives within each territory.
  • Provided regular updates regarding progress against plan as well as any issues or concerns that may impact performance.
  • Worked closely with Sales Operations to ensure all activities are aligned with company strategy and processes.
  • Ensured compliance with applicable laws, regulations, policies, procedures, and ethical standards by conducting periodic audits of the territory’s operations.
Company B, Global Account Manager Jan '12 – Dec '16
  • Developed and maintained strong relationships with key stakeholders in the company’s global supply chain, resulting in a 25% increase in sales
  • Spearheaded an initiative to streamline processes between marketing and sales teams that resulted in a 50% decrease in lead time
  • Managed day-to-day operations of $1M+ annual revenue account; monitored performance metrics, forecasted demand and optimized resources
  • Collaborated with cross-functional teams to develop strategic plans for new product launches and market expansion initiatives
  • Achieved 100% customer satisfaction rating on all projects managed by developing long-term partnerships with clients
Company C, Sales Representative Jan '09 – Dec '11
  • Actively prospected for new business opportunities through cold-calling, networking, and social media.
  • Presented products and services to potential customers and negotiated favorable terms of agreement.
  • Built and cultivated positive relationships with customers to encourage repeat and referral business.
  • Certified Global Account Manager
  • Certified in International Trade
  • Certified in Export Compliance

Industry Knowledge: Cloud Computing, Amazon Web Services, Microsoft Azure, Google Cloud Platform, Oracle Cloud, Salesforce, Tableau, Zendesk, CRM
Technical Skills: Microsoft Office Suite, Google Drive, Google Sheets, Google Docs, Dropbox, Google Calendar, Microsoft Office 365
Soft Skills: Leadership, Teamwork, Communication, Problem Solving, Critical Thinking, Creativity, Relationship Building, Time Management, Organization

How to Write a Global Account Manager Resume

Here’s how to write a global account manager resume of your own.

Write Compelling Bullet Points

The best bullet points are specific and descriptive. They should include details about the projects you’ve worked on, the results of your work, and the impact it had on the company or your clients.

For example, rather than saying you “managed global accounts,” you could say that you “managed global accounts for leading tech company, overseeing $10M annual budget and contributing to 15% increase in revenue over 18-month period.”

The second bullet point is much stronger because it provides specific details about the project, the outcome, and the impact on the company.

Identify and Include Relevant Keywords

When you apply for a global account manager role, your resume will likely be scanned by an applicant tracking system (ATS) for certain keywords. ATS programs look for certain terms related to the job, like “account management” or “sales” to determine whether your skills and experience are a match for the position. If you don’t have the right keywords on your resume, the ATS might discard your application before a recruiter ever sees it.

To increase your chances of getting an interview, use this list of keywords as a starting point to help you identify the skills and experience that are most relevant to the global account manager role:

  • Sales Management
  • Account Management
  • Business Development
  • Sales Operations
  • Strategy
  • Marketing Strategy
  • Negotiation
  • Product Management
  • Business Strategy
  • Solution Selling
  • Customer Relationship Management (CRM)
  • Marketing
  • Customer Service
  • Cross-functional Team Leadership
  • Sales
  • Team Leadership
  • Strategic Planning
  • Contract Negotiation
  • Sales Process
  • Product Marketing
  • Sales Effectiveness
  • Business-to-Business (B2B)
  • Product Development
  • Account Based Selling
  • Pricing Strategy
  • Sales & Marketing
  • International Sales
  • Sales Management Training
  • Market Research
  • New Business Development

Showcase Your Technical Skills

As a global account manager, you will need to be proficient in a variety of software programs and systems in order to effectively manage your accounts. These might include customer relationship management (CRM) software, enterprise resource planning (ERP) software, and project management software. Additionally, you will need to be familiar with the various types of communication and collaboration tools, such as email, instant messaging, and video conferencing.


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