Career Development

What Does a Grubhub Delivery Driver Do?

Find out what a Grubhub Delivery Driver does, how to get this job, and what it takes to succeed as a Grubhub Delivery Driver.

Grubhub is an online food delivery service that connects customers with local restaurants. Delivery drivers are responsible for picking up orders from restaurants and delivering them to customers. They must be able to navigate to the restaurant and customer locations, as well as follow any special instructions for the order. Delivery drivers must also ensure that the food is delivered in a timely manner and is of the highest quality. They must also be friendly and professional when interacting with customers.

Grubhub Delivery Driver Job Duties

A Grubhub Delivery Driver typically has a wide range of responsibilities, which can include:

  • Deliver food orders to customers in a timely manner, following all safety and traffic laws
  • Ensure that the order is correct by checking it against the customer’s receipt
  • Provide excellent customer service by being friendly and courteous
  • Follow delivery instructions provided by Grubhub
  • Maintain communication with dispatch team throughout shift
  • Load and unload items from vehicle as needed
  • Collect payment for delivered orders
  • Report any issues or incidents encountered during deliveries
  • Keep vehicle clean and well-maintained
  • Adhere to local traffic laws and speed limits
  • Use GPS navigation to find optimal routes
  • Comply with Grubhub policies and procedures

Grubhub Delivery Driver Salary

The salary of a Grubhub delivery driver is determined by a variety of factors, including the number of deliveries completed, the distance traveled, the size of the order, and the time of day. Additionally, bonuses and incentives may be offered for completing a certain number of deliveries or for completing them in a timely manner. Grubhub also offers a referral program, where drivers can earn additional money by referring new drivers to the company.

  • Median Annual Salary: $40,447 ($19.45/hour)
  • Top 10% Annual Salary: $51,450 ($24.74/hour)

Grubhub Delivery Driver Job Requirements

To be hired as a Delivery Driver for Grubhub, applicants must have a valid driver’s license and a reliable vehicle. A clean driving record is preferred. Applicants must also be at least 18 years of age and have a high school diploma or equivalent. Previous experience in food delivery is a plus, but not required. All applicants must pass a background check and drug test. Grubhub also requires all drivers to have a smartphone with a data plan to use the Grubhub app.

Grubhub Delivery Driver Skills

Grubhub Delivery Driver employees need the following skills in order to be successful:

Vehicle Inspection: Grubhub delivery drivers should know how to inspect their vehicles for safety and functionality. This can help them identify any issues with their vehicle and make repairs as needed. Grubhub delivery drivers should also know how to check their fuel levels and make sure they have enough to complete their daily routes.

Customer Service: Customer service is the ability to interact with customers in a friendly and helpful manner. As a delivery driver, you may interact with customers over the phone or in person. It’s important to be friendly and helpful to ensure customers have a positive experience with Grubhub. You may also receive tips from customers, so it’s important to be friendly and gracious when accepting tips.

Time Management: Grubhub delivery drivers often have to manage their time effectively to ensure they complete all of their deliveries on time. This means knowing the fastest route to each restaurant, keeping track of traffic conditions and adjusting their driving speed accordingly and keeping track of their location to ensure they don’t get lost.

Driving Records: A clean driving record can help you secure employment as a delivery driver. Employers may check your driving record to ensure you have a safe driving history and haven’t had any major accidents or violations. Having a clean driving record can also help you secure insurance for your vehicle.

Logistic Systems: Grubhub delivery drivers use logistics systems to track orders, navigate to restaurants and find customers. It’s important to be familiar with the software and technology Grubhub uses to ensure you can navigate the system and complete your job efficiently. You can also learn how to use the system by watching other drivers.

Grubhub Delivery Driver Work Environment

Grubhub delivery drivers work flexible hours, typically during peak meal times. Drivers are expected to be available for a minimum of 10 hours per week, but can work as many as 40 hours per week. Drivers are expected to be punctual and reliable, and must be able to navigate their way around the city. Drivers must also be able to lift and carry heavy items, as well as handle customer service issues. The job can be stressful at times, as drivers must meet tight deadlines and deal with difficult customers. However, the job can also be rewarding, as drivers get to meet new people and explore their city.

Grubhub Delivery Driver Trends

Here are three trends influencing how Grubhub Delivery Driver employees work.

Electronic Logging Devices (ELD)

Electronic Logging Devices (ELDs) are becoming increasingly popular for Grubhub delivery drivers. ELDs help to ensure that drivers comply with the Federal Motor Carrier Safety Administration’s Hours of Service regulations, which limit how many hours a driver can be on the road in a given day or week.

ELDs also provide valuable data about driving habits and performance, such as fuel efficiency, speed, and idle time. This information can be used by Grubhub to improve safety and optimize routes. Additionally, ELDs make it easier for drivers to track their hours and get paid accurately and quickly.

Augmented Reality Headsets

Augmented reality (AR) headsets are becoming increasingly popular for Grubhub delivery drivers. AR headsets provide a hands-free way to navigate, allowing drivers to keep their eyes on the road while still being able to see directions and other important information. The headsets also allow drivers to access real-time updates about orders, such as changes in pick-up or drop-off locations.

The use of AR headsets is beneficial for both drivers and customers alike. Drivers can complete deliveries more quickly and safely, while customers receive their orders faster and with fewer mistakes. As the technology continues to improve, it will become even more useful for Grubhub delivery drivers.

Autonomous Trucks and Vehicles

Autonomous trucks and vehicles are becoming increasingly popular in the delivery industry. These self-driving vehicles can navigate roads, detect obstacles, and deliver goods without a driver. This technology is expected to revolutionize the way deliveries are made, as it will reduce costs and increase efficiency.

For Grubhub Delivery Drivers, this could mean fewer jobs available in the future. However, understanding autonomous truck and vehicle technology is important for drivers who want to stay ahead of the curve and remain competitive in the job market. Autonomous vehicles may also open up new opportunities for drivers, such as working on maintenance or programming for these vehicles.

Advancement Prospects

As a Grubhub delivery driver, you can start to advance your career by taking on more orders and increasing your customer ratings. As you become more experienced, you may be able to take on more complex orders, such as catering orders or orders with multiple stops. You may also be able to take on more orders in a shorter period of time, allowing you to increase your earnings. Additionally, you may be able to move up to a supervisory role, such as a dispatcher or a customer service representative.

Interview Questions

Here are five common Grubhub Delivery Driver interview questions and answers.

1. Do you own a smartphone?

This question is a way for employers to make sure you have the right technology skills and equipment to do the job. If you don’t own a smartphone, let the employer know what type of phone you use and how it meets the requirements of this position.

Example: “I currently own an iPhone 6s that I purchased two years ago. It has enough memory space to run all of my apps and can connect to Wi-Fi or cellular networks. I also have a car charger so I can charge my phone while driving.”

2. Tell me about a time when you were given a deadline and you struggled to meet it. How did you handle it?

This question can help the interviewer get a better idea of how you handle stressful situations. Use your answer to show that you are able to overcome challenges and still perform well in high-pressure situations.

Example: “I was once given an assignment for my college writing class that I had to complete within two weeks. At first, I thought it would be easy to meet this deadline since I could work on it during my free time. However, as the due date got closer, I realized that I wouldn’t have enough time to finish the assignment. So, I asked my professor if I could extend the deadline by one week. She agreed, and I spent every night after class working on the assignment until I finished it.”

3. Describe a time when you had to multitask in a fast-paced environment.

This question can help the interviewer understand how you handle stress and adapt to changing environments. Use examples from your previous job or a time when you had to multitask in your personal life.

Example: “In my last position, I was responsible for taking orders over the phone while also preparing food for customers at the restaurant. This required me to multitask between talking with customers on the phone and checking inventory in the kitchen. At one point, I received an order that needed to be delivered within 10 minutes. I communicated this information to my coworkers so they could prepare the food as quickly as possible. We were able to deliver the food before the deadline.”

4. Grubhub emphasizes teamwork and a positive work environment. Which aspect of teamwork do you think is the most important?

This question is an opportunity to show your understanding of Grubhub’s values and how you can contribute to the company culture. When answering, it can be helpful to mention a specific example from your past experience that shows teamwork in action.

Example: “I think communication is the most important aspect of teamwork because without it, we wouldn’t know what our coworkers need or how they’re doing. In my last position as a delivery driver, I was working with a new coworker who had never delivered food before. He asked me for help on his first day, which I was happy to provide. After he got comfortable with the job, he started helping other drivers when they needed assistance.”

5. Can you provide an example of a time when you went above and beyond for a customer?

This question can help the interviewer get a better idea of your customer service skills and how you handle challenging situations. When answering this question, it can be helpful to provide an example that shows your dedication to helping customers and resolving issues.

Example: “In my previous position as a delivery driver for a local restaurant chain, I had a customer who ordered food from our location but was upset when they received their order because they didn’t receive all of their sides with their meal. Instead of just delivering the missing sides, I drove back to the restaurant to pick up the remaining sides so I could deliver them to the customer right away. This helped ensure the customer was happy with their entire experience.”


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