20 GTB Interview Questions and Answers

When interviewing for a position at GTB, you can expect to be asked questions about your experience with printing, pre-press, and artwork quality inspection. You may also be asked about your experience with software and systems. In addition, you may be asked about your customer service skills and your ability to work in a fast-paced environment.

GTB Interview Process

The interview process at GTB can vary depending on the position you are applying for. However, most positions will require at least one phone screen with HR and one in-person interview. For some positions, you may be asked to complete a task as part of the interview process. Overall, the interview process is professional and friendly, but can be lengthy.

1. What are some of the challenges you’ve faced in previous jobs?

This question can help the interviewer get a better idea of your problem-solving skills and how you’ve overcome challenges in the past. When answering this question, it can be helpful to mention a challenge that you overcame and what steps you took to solve the issue.

Example: “In my last position as an art director at a marketing agency, I had to manage multiple projects with tight deadlines. This led to me having to work long hours on some days. To combat this, I started using GTB software for printing and artwork quality inspection. This allowed me to check over all of my client’s designs before sending them out to print, which helped me stay organized and meet all of my deadlines.”

2. Tell me about a time when you went above and beyond for a customer. How did it impact your relationship with them?

This question is a great way to show your potential employer that you are willing to go the extra mile for customers. It also shows them how much you value customer service and quality work.

Example: “I had a client who was very particular about their artwork, so I would always triple-check my work before submitting it to them. One day, they called me in a panic because one of our employees accidentally deleted some of their files. I stayed late with the employee until we found all of the missing files and got them back to the client.”

3. Describe a situation where you had to deal with an angry/frustrated client. How did you handle it?

This question is a great way to see how you handle conflict and challenging situations. It’s important that GTB employees can work with clients who may be upset or frustrated, so it’s helpful for the interviewer to know that you have experience in this area.

Example: “In my last position as an art director, I had a client who was very unhappy with our company’s work on their project. They were especially upset about some of the color choices we made, which they said didn’t match what they requested. I met with them to discuss their concerns and explain why we made the decisions we did. In the end, they understood our reasoning and were happy with the final product.”

4. Why do you want to work at GTB?

This question is a great way for the interviewer to learn more about your interest in their company. When answering this question, it can be helpful to mention specific aspects of GTB that you admire or find interesting.

Example: “I want to work at GTB because I am passionate about helping businesses create quality products and services. In my last role as an IT specialist, I worked with many different companies on improving their digital presence and creating new software solutions. Working here would allow me to continue working with small business owners while also learning more about printing and pre-pressing.”

5. If hired, what would be your approach to managing team members?

This question is an opportunity to show your leadership skills and how you would manage a team of employees. When answering this question, it can be helpful to mention specific qualities that make you a good leader.

Example: “I believe I am a strong communicator who values teamwork and collaboration. In my last role as a production manager, I had a large team of employees working on various projects at once. To ensure everyone was on the same page, I scheduled weekly meetings where we discussed our goals for the week and any challenges we were facing. This helped me build relationships with my team members and allowed us to work more efficiently.”

6. Would you describe yourself as a leader or a follower?

This question is a great way to determine how you would fit into the GTB culture. The company wants employees who are willing to take on leadership roles and help their team members succeed. When answering this question, try to show that you can be both a leader and follower when needed.

Example: “I believe I am a natural leader. I have always been someone who takes initiative and steps up in times of need. However, I also understand that there are situations where it’s better to follow than lead. For example, if my supervisor asks me to do something, I will do it without hesitation. I know that they have more experience than I do, so I trust their judgment.”

7. What is your experience with negotiating contracts?

The interviewer may ask this question to learn more about your experience with contracts and how you handle negotiations. Use examples from previous work experiences where you successfully negotiated a contract or helped someone else negotiate a contract.

Example: “In my last position, I was responsible for negotiating the terms of our company’s printing contracts. This included determining what type of paper we would use, whether we wanted color or black-and-white copies and other details like that. I always made sure to get quotes from multiple printers so we could find the best price while still maintaining quality. In addition, I also had to make sure the printer met all of our deadlines.”

8. What accounts have you managed before?

This question can help the interviewer learn more about your experience and how you might fit into their company. If you have previous experience managing accounts, describe what types of tasks you performed in that role.

Example: “In my last position as a production manager at a printing company, I managed several different types of accounts including client accounts, vendor accounts and employee accounts. I was responsible for creating budgets, monitoring expenses and ensuring all employees were working efficiently to meet deadlines. I also worked with vendors to negotiate contracts and pricing.”

9. Do you have any experience working with advertising and marketing agencies?

This question can help the interviewer understand your experience with a specific type of business. If you have worked in an advertising and marketing agency, describe what your role was and how it helped the company succeed.

Example: “I’ve had several experiences working with advertising agencies. In my last position as a quality inspector for GTB, I worked closely with many different types of businesses, including advertising agencies. My job was to ensure that all artwork and printing were up to our standards before they went out to clients. This included checking colors, fonts and other important details.”

10. Provide an example of a project you worked on that required creativity.

The interviewer may ask this question to learn more about your problem-solving skills and how you apply them in the workplace. When answering, try to describe a situation where you used creativity to solve a problem or challenge that helped achieve a goal for your employer.

Example: “In my previous role as an art director, I had to create a new logo design for a client who was looking to update their brand image. The client wanted to keep some of the elements from their old logo but also wanted to change the color scheme and add additional imagery. I worked with the marketing team to come up with several different ideas for the client to review. After receiving feedback on each idea, we narrowed it down to two designs and presented those to the client. They chose one of our final designs, which they loved.”

11. Have you had projects that didn’t go well? How did you manage it?

This question is a great way to show your problem-solving skills and how you can recover from mistakes. When answering this question, it’s important to be honest about the mistake but highlight what you learned from it.

Example: “I once had a project where I was working with a client who wanted a lot of changes made to their artwork after they approved it. This caused me to have to redo all of my work on the project, which took longer than expected. After that experience, I now make sure to communicate with clients more thoroughly before starting projects so there are fewer changes later.”

12. What do you think is the most important quality for a successful account manager?

Account managers are responsible for managing client relationships and ensuring the company meets its clients’ needs. The interviewer may ask this question to learn more about your management style and how you would approach working with clients in a GTB account manager role. In your answer, try to highlight your interpersonal skills and ability to communicate effectively.

Example: “I think the most important quality for a successful account manager is communication. Account managers need to be able to clearly explain their ideas to clients and work well with other team members. I have experience as an account manager at my current job, where I manage five different clients. I find that being organized and prepared helps me communicate effectively with clients and ensure they get what they want from our services.”

13. How do you feel about giving presentations to groups?

This question can help the interviewer determine how you feel about public speaking and whether or not you would be comfortable giving presentations to clients. If you have experience with public speaking, share your thoughts on it. If you don’t, explain that you are willing to learn.

Example: “I enjoy public speaking because I find it rewarding to educate others. In my previous position, I gave a presentation every week to our team about new software updates and changes in company policy. I enjoyed being able to inform everyone of what was going on and answer questions they had.”

14. Are you familiar with the creative process involved in creating advertisements?

This question is a way for the interviewer to assess your knowledge of how GTB’s software and systems work. It also allows them to see if you have experience working with clients, vendors and other stakeholders in the advertising industry.

Example: “I’ve worked on several projects where I was responsible for creating advertisements from start to finish. In my last role, I had to create an advertisement that would be placed in a magazine. The client wanted it to look like a real ad, so I had to make sure all the fonts were correct and the colors matched what they requested. I also had to ensure the layout was aesthetically pleasing and fit within the publication’s standards.”

15. How would you evaluate an advertisement?

The interviewer may ask this question to assess your critical thinking skills and how you apply them in a work environment. Use examples from past projects or experiences to explain the steps you would take when evaluating an advertisement.

Example: “I would first look at the ad’s design, including its colors, fonts and layout. I would then evaluate the copywriting of the ad, looking for any grammatical errors or typos. Next, I would read the ad’s message to see if it is clear and concise. Finally, I would check the ad’s target audience to make sure that the ad meets their needs.”

16. Give an example of how you found innovative ways to solve problems.

The interviewer may ask this question to learn more about your problem-solving skills and how you apply them in the workplace. Use examples from previous jobs that show your ability to think critically, analyze data and use innovative solutions to solve problems.

Example: “At my last job, I noticed that our company was spending too much money on printing supplies because we were ordering them in bulk. I decided to create a spreadsheet of all the office printers and their ink levels so I could track when they needed new cartridges. This allowed me to order only what was needed for each printer instead of having extra supplies on hand. The company saved thousands of dollars by implementing this system.”

17. We’re looking for someone who can take initiative and lead our company into new territory. Can you tell me about a time when you led your team in a completely new direction?

GTB is looking for someone who can take charge and lead their team to success. When answering this question, it’s important to show your ability to make decisions and implement them successfully.

Example: “When I was working as a quality inspector at my previous job, the company decided to start offering new services that required us to use different equipment than we were used to. We had to learn how to operate the new machines quickly so we could meet our deadlines. I took initiative by asking questions about the new equipment and learning how to use it on my own time. This helped me train my team members more efficiently.”

18. When was the last time you gave feedback to a colleague?

This question can help the interviewer understand your communication skills and how you give constructive feedback to others. Use examples from your previous job or a time when you helped someone improve their work.

Example: “At my last job, I noticed that one of my colleagues was having trouble with some of the more advanced features in our software. Instead of waiting for them to ask me questions, I offered to show them how to use those features during our next team meeting. They were grateful for the extra help and learned something new about the program.”

19. What skills do you bring to the table?

This question is a great way to show the interviewer that you have the skills and experience needed for this role. When answering, it can be helpful to list your most relevant skills first and then move on to other skills you may have.

Example: “I am highly organized and detail-oriented, which helps me ensure I don’t miss any errors or mistakes when inspecting artwork quality. I also have extensive knowledge of color management systems and how they work, so I can help GTB clients with their projects.”

20. How comfortable are you with dealing with clients over the phone?

The interviewer may ask this question to gauge your customer service skills. They want to know how you will interact with their clients and whether or not you have experience doing so. If you do, explain the techniques you use to make customers feel valued and important.

Example: “I’ve worked in a call center for three years now, so I’m very comfortable speaking on the phone with clients. In fact, I enjoy it because I can help them solve problems quickly and efficiently. When I answer calls, I always greet the caller by name and thank them for calling GTB. Then, I listen carefully to what they need and offer solutions that work best for them.”