16 Guest Room Attendant Skills for Your Career and Resume

A guest room attendant is responsible for cleaning and preparing guest rooms in hotels, motels, and other lodging facilities. They typically have a set of skills and knowledge that helps them perform their job duties efficiently and effectively. If you’re interested in becoming a guest room attendant, learning about the necessary skills for the job can help you prepare for success.

Restocking Supplies

Restocking supplies is a necessary part of maintaining clean guest rooms. You may be responsible for restocking toiletries, towels and linens throughout the day or week. This requires you to know where these items are located in the hotel and how to replenish them. Restocking supplies can also include cleaning products like soap, disinfectant and laundry detergent.

Laundry

Laundry skills are important for guest room attendants because they may be responsible for cleaning and maintaining linens, towels and other bedding. Guest room attendants should know how to properly clean and sanitize linens and other items so that guests can feel comfortable using them. They also need to understand the importance of keeping laundry supplies stocked and organized so that they can complete their duties efficiently.

Dusting

Dusting is the process of removing dust from surfaces. As a guest room attendant, you may be responsible for cleaning and maintaining rooms in hotels or other lodging facilities. This job often requires attention to detail, so knowing how to dust can help you maintain cleanliness throughout your work environment. You may also use this skill when performing other duties as an attendant, such as changing linens on beds.

Cleaning

Cleaning is a necessary skill for any hotel employee, especially those who work in the guest room area. Guest room attendants are responsible for cleaning all of the rooms in their assigned section and ensuring that they leave each room clean and tidy. This includes changing linens, emptying trash cans, vacuuming carpets and mopping floors.

Time Management

Time management is the ability to plan and execute tasks in a way that ensures you meet your goals. For example, if you have a guest checking in at 2 p.m., it’s important to clean their room by 1:30 p.m. so they can check in on time. Guest room attendants often work with strict deadlines, so it’s important to be able to manage your time effectively.

Customer Service

Customer service skills are important for any hospitality job, including as a guest room attendant. You may be the first person that guests see when they check in and you should greet them with a smile and offer to help them however you can. Customer service also includes answering questions about hotel amenities or local attractions and providing directions if needed.

Interpersonal Skills

Interpersonal skills are the abilities you use to interact with others. Guest room attendants often work directly with guests, so it’s important that they can communicate effectively and maintain a positive attitude while doing so. Being able to listen to guest requests and answer questions is also an important part of this job, as is being able to provide information about hotel amenities or surrounding areas.

Organization

Organization is the ability to keep track of multiple tasks and responsibilities. As a guest room attendant, you may be responsible for cleaning several rooms each day. Having strong organizational skills can help you remember which rooms need attention and what supplies you need to complete your duties. It’s also important to have an organized supply closet so you know where everything is when you need it.

Attention to Detail

Attention to detail is a skill that can help you perform your job well. As a guest room attendant, it’s important to pay attention to the details of each task you complete so you can ensure all areas are clean and tidy. For example, when cleaning a bathroom, you may need to wipe down every surface in the room to ensure there aren’t any spots left behind. This is an example of how paying attention to detail can help you do your job well.

Guest Service

Guest service skills are important for any hospitality job, including a position as a guest room attendant. Guest room attendants often greet guests when they check in and may be responsible for answering questions about the hotel’s amenities or surrounding area. They also clean rooms and ensure that all of the guest’s needs are met throughout their stay.

Mopping

Mopping is the process of cleaning floors with a wet mop. This skill involves using a mop to clean and remove dirt from hard surfaces, such as tile or concrete. You may also use chemicals in addition to water to sanitize the floor.

Mops are often made of cotton or synthetic fibers that can be wrung out to remove excess moisture. Some guest room attendants may prefer to use disposable pads for convenience.

Bed Making

Bed making is a necessary skill for guest room attendants, as it ensures that the bed is neat and comfortable. Guest room attendants should be able to make beds quickly and efficiently so they can provide guests with clean and comfortable sleeping quarters.

Guest room attendants may also need to change linens or remake beds if guests request different types of sheets or blankets. Making beds requires attention to detail, such as tucking in all the corners of the sheet and fluffing pillows evenly.

Trash Removal

A guest room attendant is responsible for maintaining the cleanliness of a hotel’s rooms. This includes removing trash from each room and disposing of it in an appropriate manner. A guest room attendant should be familiar with how to properly dispose of different types of waste, including recycling materials and hazardous materials.

Vacuuming

Vacuuming is a necessary skill for guest room attendants, as it ensures that the rooms are clean and free of dust. Guest room attendants may also use vacuums to clean common areas in hotels, such as stairwells or lobbies. Vacuuming can be physically demanding, so having good endurance is important when working as a guest room attendant.

Housekeeping

Housekeeping skills are important for guest room attendants because they help you keep the rooms clean and tidy. You may be responsible for cleaning all of the rooms in a hotel, so it’s important to know how to perform basic housekeeping tasks like dusting, vacuuming and changing linens.

You can also use your housekeeping skills when working as a butler or maid at an event venue. For example, if you’re working at a wedding, you might need to set up tables, chairs and other furniture before guests arrive.

Physical Stamina

A guest room attendant’s job can be physically demanding, so it’s important to have a high level of physical stamina. You may need to lift heavy objects, clean large rooms and move furniture. Having the ability to work for long periods of time is also an important aspect of this job because you may be required to stay overnight in hotels or other lodging facilities.

How Can I Learn These Guest Room Attendant Skills?

There are a few ways that you can learn the necessary skills for a guest room attendant. Many of these skills, such as customer service and time management, can be learned through on-the-job training. However, if you want to get a head start, you can take some hospitality or tourism courses at your local community college. These classes will teach you the basics of guest service and housekeeping. Additionally, many hotels offer training programs for their employees. These programs can be a great way to learn the specific skills that you need to be a successful guest room attendant.