20 Guild Education Interview Questions and Answers

Guild Education is a learning platform that offers classes, programs, and degrees for working adults. Because the company is focused on helping adults learn, they may ask questions during an interview that are specific to the company’s mission.

Some sample questions that an interviewer for Guild Education may ask are: “What made you decide to return to school as an adult?”, “What do you hope to gain from your education?”, or “How do you plan to balance work and school?”.

Answering these questions thoughtfully will show that you are serious about your education and committed to succeeding in your studies.

Guild Education Interview Process

The interview process at Guild Education can vary in length depending on the position you are applying for. However, most candidates report that the process is relatively quick and efficient. The difficulty of the interviews also varies depending on the role, but most candidates report that they were able to answer the questions without too much difficulty. Overall, the experience is generally positive, with many candidates reporting that the staff is friendly and helpful.

1. Why do you want to work at Guild Education?

This question can help an interviewer learn more about your interest in the position and the company. Use this opportunity to show that you have done research on Guild Education, its mission statement and values, its goals and objectives and what makes it unique.

Example: “I want to work at Guild Education because I am passionate about helping adults achieve their educational goals while balancing a busy schedule. I believe that education is important for everyone, no matter where they are in life or how old they are. I think Guild Education’s programs offer something different than other institutions by providing online classes with real-world applications.”

2. What would you do if a student was upset with their grade and wanted to talk about it?

This question can help interviewers understand how you handle conflict and address student concerns. Use your answer to show that you are a problem solver who is willing to listen to students’ concerns and provide them with the support they need.

Example: “If a student was upset about their grade, I would first ask them what they thought of the assignment or exam. Then, I would explain why I gave them that grade and offer to discuss it further if they still have questions. If they were still unhappy with their grade after our discussion, I would work with them to find an alternative solution.”

3. Tell me about yourself.

This is a common question that interviewers ask to get to know you better. They want to see if your personality and skills match the job description. Use this time to highlight your relevant experience, education and any other qualifications you have.

Example: “I am an experienced graphic designer with a bachelor’s degree in design from State University. I’ve been working as a freelance designer for five years now, but I’m ready to take my career to the next level by joining a company like yours. I love creating designs that are both beautiful and functional. My clients rave about how much they enjoy working with me because of my attention to detail.”

4. How did your education lead you to this position?

This question can help an interviewer understand how your education prepared you for the position. Use this opportunity to highlight any skills or knowledge that helped you succeed in previous roles and explain how they apply to this role.

Example: “My degree in business management led me to my current position as a marketing manager at a local company. I started out as an entry-level marketer, but through hard work and dedication, I was able to advance into a more senior role within two years of starting with the company. My experience managing teams and developing strategies has prepared me for this role.”

5. Do you have any experience coaching people specifically?

This question can help the interviewer understand your leadership skills and how you might apply them to coaching students in a guild. If you have experience working as a coach, describe what motivated you to do so and what types of activities or projects you helped your team complete.

Example: “I’ve worked as a personal trainer for five years now, where I lead small groups of clients through different exercises and routines. In this role, I’ve learned how to motivate people to work hard and achieve their fitness goals. I also enjoy helping others learn new things, which is why I decided to pursue a career in education.”

6. Describe what an online learning environment looks like to you.

This question is a great way to assess your comfort level with technology and how you use it. It also allows the interviewer to see if you have experience using learning platforms like Guild Education.

Example: “I think an online learning environment should be easy to navigate, with clear instructions on what’s expected of students. I prefer learning environments that are visually appealing and include multimedia elements such as videos or images. I find these types of learning tools more engaging than reading text alone.”

7. What are some of the most important skills required for success in an online educational setting?

This question can help the interviewer determine your understanding of what it takes to succeed in an online learning environment. Use examples from your previous experience or discuss skills you’ve developed that are important for success in this type of setting.

Example: “I think one of the most important skills is being able to communicate effectively with students and other instructors. In my last position, I was responsible for answering student questions about course materials and helping them understand concepts they were struggling with. Being able to clearly explain information and answer questions helped me develop my own knowledge of the subject matter.”

8. Think of someone who has been a great mentor to you, how did they help you succeed?

A great mentor can help you learn new skills, develop your career and achieve success. When answering this question, it’s important to highlight the qualities of a good mentor and how they helped you succeed in your career.

Example: “My favorite professor was Dr. Smith. She taught my Introduction to Psychology class when I was an undergraduate student. She always made sure that we understood the material before moving on to the next topic. If we didn’t understand something, she would take time during her office hours or after class to explain it again. She also encouraged us to reach out to her if we had any questions outside of class.”

9. If a student is struggling making progress on a project due tomorrow, what would you tell them?

This question can help an interviewer understand how you would handle a challenging situation. It’s important to be empathetic and encouraging when helping students overcome challenges.

Example: “I would first ask the student what they’re struggling with, then I’d offer them additional resources or ways to complete their project. If it’s due tomorrow, I might suggest that they work on it for a few hours tonight and set an alarm so they can finish it before class starts in the morning. This way, they’ll have time to review their work and make any necessary changes.”

10. How would you deal with a situation where a student needs guidance but doesn’t respond to emails or phone calls?

This question can help an interviewer understand how you would handle a challenging situation in the workplace. Use your answer to showcase your problem-solving skills and ability to communicate with others effectively.

Example: “I would first try reaching out to them by phone or email, but if they don’t respond I would send them a text message. If they still don’t respond after that, I would call their employer to see if there is any reason why they aren’t responding. If they are ignoring me because of something I did, I would apologize and make sure to fix my mistake so it doesn’t happen again.”

11. Is there anything else I should know about you that wasn’t on your resume?

This question is a great way to learn more about the candidate’s personality and interests. It also gives you an opportunity to share any additional information that may be relevant to your hiring decision, such as:

Awards or honors
Volunteer experience
Interests
Example: “I’m very passionate about my community and I’ve been involved in several volunteer organizations over the years. In fact, I was recently awarded Volunteer of the Year for my work with the local animal shelter.”

12. Are you familiar with Canvas LMS?

Canvas is a learning management system that many guilds use to manage their online courses. If you are interviewing for an education position at a guild, it’s likely they will ask this question to see if you have experience using Canvas LMS. To answer this question, explain which features of Canvas you’re familiar with and how you would use them in your role as an educator.

Example: “I’ve used Canvas before, but I haven’t worked in a guild setting where I needed to use the platform regularly. However, I am familiar with its basic functions like creating assignments, tracking student progress and providing feedback. In my last teaching job, I had to create all of these elements on another LMS, so I’m confident I could do the same thing on Canvas.”

13. What kind of personality traits do you think make a successful coach?

Coaching is a common role for guild education professionals. Interviewers may ask this question to learn more about your coaching style and how you would help others succeed in their learning goals. In your answer, try to describe the qualities that make you an effective coach.

Example: “I think it’s important for coaches to be empathetic and understanding of their students’ needs. I always strive to create a safe space where my students can feel comfortable asking questions or expressing concerns. I also believe it’s essential to have strong communication skills so that I can clearly explain concepts and expectations to my students.”

14. Have you ever worked directly with students before? If so, tell us about it.

This question is a great way to see if you have experience working with students. If you don’t, it’s okay to say that you haven’t but that you’re excited about the opportunity to work with them.

Example: “I’ve never worked directly with students before, however I am very comfortable and experienced in working with younger people. In my previous position as an administrative assistant, I was responsible for training new employees on our company’s policies and procedures. This included helping them learn how to use our computer systems and software programs.”

15. Tell me about a time when you had to deliver bad news to a customer, how did you handle it?

Interviewers may ask this question to assess your customer service skills. They want to know how you would handle a challenging situation with a client and if you have the ability to diffuse a tense situation. In your answer, try to show that you can be empathetic and use problem-solving skills to find solutions for clients.

Example: “I once had a student who was failing one of my classes. I called them into my office to discuss their grade and what they could do to improve it. The student seemed upset when I told them about their grade, but I tried to remain calm and explain why they failed the class. I offered to help them retake the course or transfer credit to another class. The student decided to retake the class.”

16. What do you believe makes a good service provider?

This question can help an interviewer determine your customer service skills. When answering, it can be helpful to mention a specific time you helped a client or student and how that experience made you feel.

Example: “I believe the most important quality of a good service provider is empathy. I once worked as a tutor for students who were struggling in their math classes. One day, one of my students was having trouble with a problem on her homework assignment. I asked her what she thought the answer might be and then explained why that answer wasn’t correct. She understood after that explanation and went back to work. It felt great to see her understand the material better.”

17. How well can you balance multiple priorities at once?

Guild Education is a fast-paced environment that requires employees to balance multiple priorities at once. Interviewers ask this question to see if you have the ability to multitask and prioritize your work effectively. Use examples from previous experiences where you had to manage several tasks at once.

Example: “In my last role, I was responsible for managing multiple projects while also ensuring deadlines were met. I learned how to prioritize my work based on what needed to be done first. If there was an emergency or something urgent came up, I would make sure it got addressed before moving onto other tasks. This helped me avoid any major issues with project management.”

18. Describe a time when you had to change course halfway through a project.

This question can help an interviewer understand how you adapt to change and whether you have the ability to take on new challenges. Use your answer to highlight your problem-solving skills, communication abilities and willingness to learn from mistakes.

Example: “In my last role as a marketing manager, I was tasked with creating a social media campaign for our company’s newest product launch. We had already planned out the entire campaign when we realized that one of our target audiences wasn’t responding well to the content we were sharing. After talking with some members of this audience, I learned they wanted more information about the product before making a purchase. So, I adjusted our campaign to include more educational content.”

19. How would you describe your communication style?

This question can help the interviewer understand how you interact with others and your ability to communicate important information. Describe a time when you had to explain something to someone in a way that was easy for them to understand.

Example: “I find it helpful to use analogies or metaphors when explaining complex concepts, which helps my audience relate to what I’m saying. For example, if I were speaking to an accounting class about budgeting, I would compare it to managing a household budget. This is a simple concept that most people are familiar with, so they can easily follow along as I explain more advanced financial concepts.”

20. How would you evaluate our degree program?

This question is a great way to test your knowledge of the school’s curriculum and how it compares to other institutions. Use this opportunity to show that you’ve researched their degree program, understand its value and can explain why it’s beneficial for students.

Example: “I think Guild Education offers an excellent selection of programs and degrees. I would evaluate each one by looking at the coursework, faculty members and accreditation. For example, I’d look at the Bachelor of Science in Business Administration program and see if the courses are relevant to business professionals. Then, I’d check to see if the professors have experience in the field they’re teaching and if the institution has been accredited by the Department of Education.”