Resume

Hair Salon Receptionist Resume Example & Writing Guide

Use this Hair Salon Receptionist resume example and guide to improve your career and write a powerful resume that will separate you from the competition.

Hair salons are buzzing places full of energy and creativity. They’re also places where you’ll find some of the friendliest people around—people who love connecting with others and making them feel welcome.

If you’re looking for a job where you can work with people and help them feel great about themselves, a hair salon receptionist position might be right up your alley. Here are some tips to help you write a great resume that will land you an interview in no time.

Mary Thompson
New York City, NY | (123) 456-7891 | [email protected]
Summary

Personable and efficient hair salon receptionist with more than five years of experience in the industry. Skilled in providing excellent customer service, managing schedules, and handling payments. Eager to use exceptional people skills to build relationships with clients and create a positive salon experience.

Education
Edward R. Murrow High School Jun '08
High School Diploma
Experience
Company A, Hair Salon Receptionist Jan '17 – Current
  • Managed the front desk and assisted with client scheduling, billing, and marketing efforts.
  • Provided exceptional customer service to clients by greeting them upon arrival and throughout their visit.
  • Assisted stylists during hair appointments as needed including washing hair, applying product, styling hair, etc.
  • Maintained cleanliness of salon area such as sweeping/mopping floors daily and cleaning work stations weekly.
  • Trained new employees on proper procedures for maintaining a safe environment in the salon and ensured compliance with all safety regulations regarding chemicals used in the salon.
Company B, Hair Salon Receptionist Jan '12 – Dec '16
  • Greeted clients and escorted them to stylist’s station; made sure they had everything needed for a comfortable experience
  • Answered phone, scheduled appointments, greeted walk-in customers and handled billing transactions (including credit card payments)
  • Maintained client records in Excel spreadsheet, including appointment scheduling, product sales and referral tracking
  • Managed inventory of hair products and salon accessories, ensuring that all stations were stocked with necessary tools
  • Kept salon clean by sweeping floors and emptying trash cans as needed
Company C, Hair Stylist Jan '09 – Dec '11
  • Cut, styled, and colored hair according to each client’s individual specifications.
  • Maintained a clean and organized workstation and ensured that all salon equipment was properly sanitized between each client.
  • Upsold salon products and services to clients.
Skills

Industry Knowledge: Customer Service, Scheduling, Cash Handling, Inventory Management, Cleaning
Technical Skills: Word, Excel
Soft Skills: Communication, Customer Service, Teamwork, Conflict Resolution, Phone Etiquette

How to Write a Hair Salon Receptionist Resume

Here’s how to write a hair salon receptionist resume of your own.

Write Compelling Bullet Points

Bullet points are the most effective way to showcase your experience and qualifications. But rather than simply listing your responsibilities, you can make your bullet points much more interesting by using them to tell a story about your work.

For example, rather than saying you “answered phones and scheduled appointments,” you could say you “answered more than 100 calls per day and scheduled more than 200 appointments daily, resulting in a 10% increase in client retention rate over six-month period.”

The second bullet point is much more interesting and provides a lot more detail about what exactly you did and the results of your work.

Identify and Include Relevant Keywords

When you apply for a hair salon receptionist position, your resume is likely to go through an applicant tracking system (ATS). This software scans your resume for specific keywords related to the job opening. If your resume doesn’t have enough relevant keywords, the ATS might automatically reject your application.

One way to make sure your resume makes it past the ATS is to include relevant keywords throughout all of the sections. You can find a list of common hair salon receptionist keywords below:

  • Hair Cutting
  • Hair Styling
  • Hair Care
  • Hair Coloring
  • Hair Extensions
  • Cosmetology
  • Hair Styling Tools
  • Beauty Industry
  • Makeup Artistry
  • Retail
  • Retail Sales
  • Fashion
  • Cashiering
  • Receptionist Duties
  • Public Speaking
  • Teamwork
  • Communication
  • Customer Service
  • Organization Skills
  • Social Media
  • Time Management
  • Microsoft Access
  • Negotiation
  • Interpersonal Skills
  • Sales
  • Administration
  • Cash Handling
  • Public Relations
  • Computer Literacy
  • MICROSOFT EXCEL

Showcase Your Technical Skills

As a hair salon receptionist, you will need to be proficient in the use of various software programs to complete your work. These might include appointment scheduling software, point-of-sale (POS) software, and customer management software. Additionally, you will need to be familiar with social media platforms like Facebook and Instagram, as you will be responsible for promoting the salon on these platforms.

Some other technical skills that might be relevant for a hair salon receptionist include:

-Familiarity with hair salon products and services -Ability to use a cash register -Ability to use a credit card machine -Ability to book appointments -Familiarity with hair salon software

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