20 Hanesbrands Interview Questions and Answers

Hanesbrands is a global consumer goods company with a long history dating back over a century. The company is headquartered in Winston-Salem, North Carolina, and employs a large workforce around the world.

If you’re hoping to land a job with Hanesbrands, you can expect to be asked some specific interview questions about the company, its history, and its products. In this article, we’ll give you a rundown of some of the most common Hanesbrands interview questions and how to answer them.

Hanesbrands Interview Process

The interview process at Hanesbrands can vary depending on the position you are applying for. For some positions, like a Retail Sales Associate, the process may be as simple as a phone screening and then a zoom meeting. However, for other positions, like a Finance Manager, the process may be longer and involve multiple interviews. Overall, the interview process is generally positive, though some reviewers have noted that it can be dry and long for certain positions.

1. Tell me about a time when you had to deal with an angry customer?

This question is a great way to assess your customer service skills. It also shows the interviewer that you can handle conflict and remain calm under pressure.

Example: “I once had a customer who was upset because they didn’t receive their order in time for Christmas. I apologized, explained why it happened and offered them a discount on their next purchase. They were happy with my response and said they would definitely be ordering from us again.”

2. How would you describe your management style?

This question is an opportunity to show your interviewer that you have the ability to lead a team and manage projects. When answering this question, it can be helpful to describe how you would approach a typical workday as a manager.

Example: “I believe in being a leader who empowers my team members to succeed. I am always looking for ways to help my employees grow professionally so they feel confident in their roles. In my last role, I noticed one of my sales representatives was struggling with closing deals. So, I offered to train her on some strategies she could use to close more sales.”

3. Are you comfortable working in a fast-paced environment?

Hanesbrands is a global company with offices in the United States, Canada and Europe. The interviewer may ask this question to determine if you’re ready for the fast-paced environment of working at a large corporation. To answer this question effectively, explain that you are comfortable working in a fast-paced environment and can adapt quickly to new situations.

Example: “I am very comfortable working in a fast-paced environment because I thrive on being busy and productive. In my last role as an account manager, I was responsible for managing multiple accounts and ensuring all clients were happy. This required me to work long hours sometimes, but I enjoyed it because I knew I was making a difference.”

4. Describe the most difficult situation you have faced as a manager and how you handled it.

This question is a great way to show your problem-solving skills and ability to work through challenges. When answering this question, it can be helpful to describe a situation that you overcame or how you learned from the experience.

Example: “In my last role as a manager at a retail store, I had an employee who was consistently late for their shift. This created problems with customer service because they weren’t always available when customers needed them. After talking with the employee about the issue, we decided on a plan where they would have to pay back one hour of wages for every day they were late. The employee understood the importance of being on time and never missed another shift.”

5. What experience do you have with marketing?

Hanesbrands is a marketing-focused company, so it’s likely that your interviewer will ask you this question. Use your answer to show the interviewer how much experience you have with marketing and what skills you bring to the role.

Example: “I’ve worked in marketing for five years now, starting out as an entry-level marketer before moving up to my current position as a senior marketer. I’m familiar with all aspects of marketing, including digital marketing, social media marketing and public relations. I also understand the importance of customer satisfaction and retention.”

6. Describe your previous sales experience, including what type of products you sold and what kind of customers you worked with.

Hanesbrands is a consumer goods company, so it’s likely that you’ll be asked about your sales experience. This question helps the interviewer determine if you have relevant experience and whether you’re a good fit for the position. In your answer, try to highlight any skills or experiences that are relevant to this role.

Example: “I’ve worked in retail my entire career, starting as a cashier at a local department store when I was 16 years old. Since then, I’ve worked with customers of all ages and backgrounds, selling everything from clothing to electronics.”

7. What is one thing that you think can be improved at Hanesbrands?

This question is a great way to show your willingness to improve the company and help it grow. When answering this question, be sure to focus on something that you can actually do something about.

Example: “I think one thing that could be improved at Hanesbrands is our customer service. I’ve noticed that sometimes when customers call in with questions or concerns, they don’t always get the answers they need. I would like to work toward improving our customer service so that we are able to provide better support for our consumers.”

8. If there was bad weather outside, tell us how you would handle getting supplies into the store if they were late?

This question is a great way to test your problem-solving skills and ability to work under pressure. When answering this question, it’s important to show that you can think critically and creatively when faced with challenges.

Example: “If I was working in the retail industry and there was bad weather outside, I would first check if my store had any backup supplies or equipment. If we didn’t have any extra supplies, I would call other stores nearby to see if they had any extra inventory. If all of our neighboring stores were out of stock as well, I would contact headquarters to see if they could send us more supplies.”

9. Do you have any experience with retail merchandising?

Hanesbrands is a retail company, so it’s likely that they will ask you about your experience with the industry. If you have previous experience in retail merchandising, be sure to highlight how this has prepared you for working at Hanesbrands.

Example: “I worked as a sales associate at a department store for three years before I started my career in marketing. During my time there, I learned how to interact with customers and understand their needs. This experience taught me how to communicate effectively with people from all walks of life and helped me develop strong customer service skills.”

10. Why did you decide to pursue a career in retail?

This question is an opportunity to share your passion for retail and the industry. Your answer should include a brief description of what drew you to this career path, as well as any personal experiences that have influenced your decision.

Example: “I’ve always been passionate about fashion and style, so I knew from a young age that I wanted to work in retail. My first job was at a clothing store when I was 16 years old, where I worked part-time during the summer months. This experience taught me how important it is to provide excellent customer service and helped me develop my interpersonal skills.”

11. How do you prioritize tasks throughout the day?

Hanesbrands is a global company with offices in the United States, Canada and Europe. As such, employees are often required to work across time zones and may need to adjust their schedules to accommodate others. This question helps hiring managers understand how you plan your day and manage your workload.

Example: “I use an online calendar to keep track of my daily tasks and appointments. I find that this system allows me to stay organized while also allowing me to be flexible when needed. For example, if I have a meeting scheduled for 10 am but then receive an urgent email at 9:30 am, I can quickly reschedule my other meetings so I can attend to the new task.”

12. What are some things you would like to accomplish by the end of your first year at Hanesbrands?

This question is a great way to show your enthusiasm for the position and company. It also gives you an opportunity to talk about what you hope to achieve in the future with this organization.

Example: “I would like to learn as much as I can about Hanesbrands, its products and its culture. I’m excited to get started on my career here and look forward to learning from my colleagues and managers. I’d also like to develop some new skills that will help me be more effective at work.”

13. What makes you a good candidate for this position?

This question is a great opportunity to show the interviewer that you have researched their company and are qualified for the job. You can answer this question by highlighting your relevant skills, experience and education.

Example: “I am passionate about customer service and believe in providing quality products at affordable prices. I also understand how important it is to maintain high ethical standards when working with customers. Your company’s mission statement of ‘providing consumers with comfortable solutions’ aligns well with my own values and goals as a professional.”

14. Give an example of a time where you had to make an important decision quickly.

This question is a great way to assess your problem-solving skills and ability to make quick decisions. When answering this question, it can be helpful to highlight the steps you took to reach a decision or how you used your critical thinking skills to solve the issue at hand.

Example: “In my previous role as an assistant manager at a local restaurant, I had to make a decision quickly when one of our servers called in sick on their scheduled shift. I knew that we were already short-staffed for the evening rush, so I immediately reached out to some of our other employees who weren’t working that night to see if they could fill in. Luckily, two of them agreed to work extra shifts, which allowed us to keep all of our tables served without having to cancel any reservations.”

15. Do you enjoy interacting with people?

This question is a great way to determine if you’re going to be a good fit for the company’s culture. Hanesbrands has a strong focus on customer service, so it’s important that you enjoy interacting with people and helping them solve problems.

Example: “I love working in retail because I get to interact with customers every day. It’s my favorite part of the job. I find that I’m very good at reading body language and understanding what customers need. This helps me provide excellent customer service.”

16. What do you find challenging about retail work?

This question can help the interviewer get a better sense of your personality and how you might fit in with their team. When answering this question, it can be helpful to mention something specific about retail work that you find challenging but also explain how you’ve overcome or learned to manage those challenges.

Example: “I find customer service one of the most challenging aspects of working in retail because I want to make sure every customer has an excellent experience when they shop at our store. To do this, I always try to greet customers as soon as they walk into the store and ask them if there is anything I can help them with while they’re shopping.”

17. How does your previous experience relate to this job description?

This question is a great way for employers to learn more about your background and how it can benefit their company. When answering this question, make sure you highlight the skills and experiences that are most relevant to the job description.

Example: “I have five years of experience in customer service, which I believe will be beneficial to Hanesbrands because I know firsthand what it’s like to work with customers who aren’t always happy. In my previous role, I learned how to resolve issues quickly and efficiently so that both the customer and myself were satisfied.”

18. Are you able to lift over 50 lbs.?

Hanesbrands is a global company with locations in the United States, Canada and Mexico. As such, employees may be required to lift heavy boxes or other items during their workday. Employers ask this question to ensure that you are physically capable of performing your job duties safely. In your answer, explain how you can meet this requirement.

Example: “I am able to lift 50 lbs. without any difficulty. I have worked as a warehouse employee for several years now, so I am used to lifting heavy objects. I also use proper lifting techniques to prevent injury.”

19. How do you feel about having long periods of standing or walking during your shift?

This question is a way for the interviewer to assess your physical stamina and endurance. It’s important that you are honest about how you feel about this aspect of the job, but also show that you’re willing to do what it takes to get the job done.

Example: “I’m used to standing or walking for long periods of time because I worked as a cashier at my local grocery store during high school. However, if I were hired here, I would make sure to take breaks when needed and stretch regularly.”

20. How would you go about training new employees on our product line?

Hanesbrands is a company that has been around for over 100 years, and they are looking to hire someone who can help train new employees on their product line. This question helps them determine if you have experience training others or if you would need some time to learn the products before training others.

Example: “I’ve worked in several different industries where I had to train new employees. In my last position as a marketing manager at a software development firm, I was responsible for training new employees on our software platform. To do this, I created an online training course that all new hires were required to complete within two weeks of starting. The course included videos, interactive quizzes and other resources that helped new employees understand how to use the software.”