20 Harry’s Interview Questions and Answers

As the developer of an online platform used to sell shaving equipment and accessories for men, Harry knows a thing or two about what it takes to succeed in a competitive market. That’s why he’s decided to share his insights on the best way to prepare for a company specific interview.

In this article, Harry will share his top tips on how to research a company, what to wear to an interview, and how to answer common interview questions. He’ll also provide sample answers to some of the most common questions asked in a company specific interview. By the end of this article, you’ll have everything you need to ace your next interview and land the job you want.

Harry’s Interview Process

The interview process at Harry’s is thorough and includes several rounds of interviews. The first round is typically a phone screen with HR, followed by a video call with the hiring manager. The next round is usually an analytical assessment, and the final round is a series of interviews with teammates and cross-functional partners. The whole process can take up to two weeks.

1. What is the most important factor when considering a shaving product?

This question is a great way to show your knowledge of the industry and how you can apply it to Harry’s. You should answer this question by explaining what factors are important when choosing shaving products, such as price, quality or brand.

Example: “The most important factor for me when considering a shaving product is its ability to provide a close shave without irritating my skin. I look for products that have natural ingredients because they’re better for my skin than synthetic ones. I also prefer brands that offer coupons or discounts on their website.”

2. Tell me about your experience with customer service.

Customer service is an important part of working in retail. Harry’s wants to know that you understand the importance of providing excellent customer service and how it can help their company grow.

Example: “I have worked in customer service for five years, starting as a cashier at a local grocery store before moving up to my current role as a sales associate at a department store. I enjoy helping customers find what they’re looking for and making sure they leave with a positive experience. In both of these positions, I’ve learned how to handle difficult situations while still maintaining good relationships with customers.”

3. If you had to choose, would you rather be over- or understaffed and why?

This question is a great way to assess your management style and how you would fit into the company culture. When answering this question, it can be helpful to think about what you’ve experienced in previous roles and why you prefer one over the other.

Example: “I have worked in both situations before, and I definitely prefer being understaffed. In my last role, we were short-staffed for several months due to some employees taking maternity leave. It was challenging at first because there wasn’t enough time to complete all of our work, but eventually everyone adjusted their schedules and learned to prioritize tasks. We also had to learn to communicate more effectively with each other so that no one felt overwhelmed.”

4. Have you ever worked in an organization that was going through a major change? How did you feel about it?

This question is a great way to learn more about how you react to change and the impact it has on your work. When answering this question, try to be as honest as possible and describe what happened in detail.

Example: “I was working for an online retailer that had just been acquired by a large corporation. The company decided to combine all of its sales channels into one website, which meant we were going from having multiple websites with different designs to one website with a new design. I felt like the change was necessary because it would allow us to reach more customers and increase our revenue.”

5. Why do you want to work for Harry’s?

This question is a great way to show your interest in the company and how you can contribute to its success. When answering this question, it’s important to highlight what attracted you to Harry’s as well as any specific aspects of the company that appeal to you.

Example: “I want to work for Harry’s because I’m passionate about men’s grooming products. I’ve been using Harry’s shaving supplies for years now, and I love their commitment to quality and customer service. I think I could be an asset to the team by bringing my expertise and knowledge of the industry to the table.”

6. Do you have any experience working as a software engineer?

This question is a great way to gauge your experience level and how you can apply it to the role. If you have no experience, explain what software engineering means to you and why you’re interested in working as one.

Example: “I’ve worked as a software engineer for three years now at my current company. I love being able to create new products that solve problems for customers. It’s rewarding to see our work come to life and be used by so many people.”

7. What are some of the key factors you look for when deciding on a new job?

This question can help the interviewer get a better sense of your priorities and how they align with Harry’s. Your answer should include some of the most important factors you look for in a job, such as salary, benefits or work-life balance.

Example: “I’m looking for a company that offers competitive pay, good benefits and a friendly work environment. I also want to work somewhere where I feel like my skills are valued and appreciated. In addition, I prefer working at companies that have an established reputation in their industry.”

8. Describe your process for designing and developing software.

This question is a great way to show your interviewer that you have the skills and experience necessary for this role. Use examples from past projects to describe how you would approach designing and developing software for Harry’s.

Example: “I start by researching my client’s business, including their target audience, competitors and industry trends. I then create user personas based on these insights so I can design software that meets the needs of specific users. Next, I develop wireframes using these personas as guides. Then, I move into coding and testing phases.”

9. Are you familiar with SQL databases?

This question is a great way to test your knowledge of the specific technology used by Harry’s. If you are not familiar with SQL databases, it may be beneficial to research them before your interview so that you can answer this question more confidently.

Example: “Yes, I am very familiar with SQL databases and have worked with them in my previous role as a developer. In fact, I find them to be one of the most useful tools for managing data within an application. When working with SQL databases, I typically use MySQL or PostgreSQL, which are two popular types of SQL database.”

10. How do you deal with angry customers?

Harry’s is a company that sells products to customers, so it’s likely you’ll have to deal with angry customers at some point in your career. An interviewer may ask this question to see how you handle conflict and whether or not you’re able to diffuse the situation. In your answer, try to show that you can remain calm under pressure and use problem-solving skills to resolve customer issues.

Example: “I’ve had to deal with angry customers before, but I always make sure to listen to what they have to say. If someone is upset, I take a deep breath and let them know that I understand their frustration. Then, I try to find out exactly what the issue is and offer solutions for fixing it.”

11. Provide an example of a time when you used creative thinking to solve a problem.

Harry’s is looking for a developer who can use their creativity to solve problems. This question helps them determine if you have the skills and experience needed to succeed in this role. When answering, try to provide an example of a time when you used your problem-solving skills to come up with a unique solution.

Example: “When I was working as a web designer at my previous job, we were tasked with creating a website that would allow users to purchase products from multiple vendors. We had to create a system where customers could search for products by brand or category, but also filter results based on price range, color and size. I decided to create a database that would store all of the information about each product so it could be easily accessed by the website.”

12. In what ways would you improve our current website?

This question is a great way to test your problem-solving skills and ability to think critically. When answering this question, it can be helpful to highlight specific features of the website that you would improve or change.

Example: “I would first look at the navigation of the site. I find that many websites have confusing navigation systems, which makes it difficult for users to find what they’re looking for. To fix this issue, I would create a more intuitive navigation system with clear labels and links. This will help customers find exactly what they are looking for on the website.”

13. What steps would you take if you were given 5 minutes to prepare a presentation on Harry’s products and services?

This question is a test of your ability to think on your feet and prioritize tasks. Your answer should include the steps you would take, as well as what you would do in each step.

Example: “First, I would research Harry’s products and services to ensure that I am familiar with them. Next, I would create an outline for my presentation and make sure it includes all important information about the company. Then, I would practice my speech so that I can deliver it confidently when presenting.”

14. How would you handle a situation where you received a complaint from a customer who was upset because they couldn’t reach us by phone?

This question is a great way to assess how you would handle customer service issues. It’s important for businesses to have employees who can resolve problems and keep customers happy, so it’s crucial that the person they hire has experience in this area.

Example: “I’ve worked in customer service before, so I know how important it is to respond quickly to complaints. If I couldn’t reach someone by phone, I’d send them an email or text message as soon as possible. Then, I’d follow up with another call within 24 hours. I’d apologize for not being able to answer their initial call and explain what steps I was taking to ensure it didn’t happen again.”

15. Give an example of a time when you had to make a decision quickly. How did you approach it?

This question can help the interviewer understand how you make decisions and whether or not you have experience making quick, important choices. Use your answer to highlight a time when you had to make an important decision quickly and what steps you took to ensure that it was the right choice.

Example: “In my last role as a developer for a software company, I was working on a project with a tight deadline. The client needed some changes made to the website before launch, so I worked late into the night to get everything ready in time. When I got up the next morning, I realized there were still a few bugs that needed to be fixed. I immediately contacted the client to let them know about the issue and then spent the rest of the day fixing the bugs.”

16. When interacting with difficult customers, how do you maintain a positive attitude?

Harry’s is a company that values customer service, so the interviewer may ask you this question to see how you would interact with their customers. Use your answer to show that you can remain calm and friendly even when interacting with challenging people.

Example: “I find it important to maintain a positive attitude no matter what kind of customer I’m speaking with. In my last role as a sales associate at a department store, I had many difficult customers who were looking for a discount or free shipping. While I couldn’t always give them exactly what they wanted, I did my best to be polite and helpful while still maintaining the company’s policies.”

17. Please explain your understanding of the software development life cycle (SDLC).

The SDLC is a process that software developers use to create and maintain applications. It includes several steps, including requirements analysis, design, coding, testing and deployment. Your answer should show the interviewer that you understand each step of the SDLC and how it relates to your work as a developer.

Example: “The SDLC is an important part of my job because I use it to plan out projects before I begin working on them. For example, when I was hired at Harry’s, I used the SDLC to develop a new website for the company. First, I met with management to discuss their goals for the project. Then, I analyzed the current website to determine what changes needed to be made. Next, I designed the new website using HTML and CSS coding languages. After that, I coded the website and tested it to ensure it worked properly. Finally, I deployed the website to production.”

18. How would you prioritize multiple projects at once?

Harry’s is a fast-paced company that needs employees who can work quickly and efficiently. This question helps the interviewer determine how you would handle multiple projects at once, which is an important skill for this role. Use examples from your past experience to show how you prioritize tasks and meet deadlines.

Example: “In my last position as a web developer, I was responsible for creating websites for small businesses. In one instance, I had three clients with different due dates. I started by meeting with each client to understand their expectations. Then, I created a timeline of when I could complete each project based on the information I gathered. I prioritized the most urgent project first and worked through the others in order.”

19. Customer service can sometimes be stressful. How will you handle this stress?

Customer service is a vital part of working in retail. Harry’s wants to know that you can handle the stress of customer service and still provide excellent customer care.

Example: “I have worked as a sales associate at a clothing store for three years, so I am used to dealing with customers who are unhappy about something or want something they don’t already have. My experience has taught me how to remain calm when faced with an upset customer. I also understand that sometimes there isn’t anything I can do to make them happy. In these situations, I try my best to resolve the issue and move on.”

20. What is something that makes you unique?

This question is a great way to show your personality and individuality. It also allows you to talk about something that may not be related to the job, but it’s still important to you.

Example: “I’m an avid gamer, so I have a lot of experience with online gaming platforms. In fact, I was one of the top players in my state for Call of Duty. This helped me develop excellent communication skills and learn how to work as part of a team.”