20 Havenly Interview Questions and Answers

As a Denver-based online interior design company, Havenly is always looking for talented and creative individuals to join their team. If you’re interested in working for Havenly, you’ll need to be prepared to answer some specific questions about the company and your qualifications during your interview.

In this article, we’ll give you a rundown of some of the most common Havenly interview questions so you can go into your interview with confidence.

Havenly Interview Process

The interview process at Havenly can vary depending on the position you are applying for. For some positions, like customer experience associate or designer, you may be asked to complete a case study as part of the interview process. This case study is meant to assess your problem solving and written communication skills. For other positions, like hair stylist or e-designer, you may be asked to do a mock project to show off your design skills. The interview process can be lengthy, taking up to several weeks, and may require multiple rounds of interviews.

1. Why do you want to work for Havenly?

This question is a great way to show your interest in the company and its values. It also allows you to talk about what attracted you to this role, which can help you connect with the interviewer on a personal level. When preparing for this question, make sure to research Havenly thoroughly so that you can discuss specific aspects of the company that appeal to you.

Example: “I want to work for Havenly because I am passionate about interior design and love helping people create beautiful spaces in their homes. Havenly’s mission statement really resonates with me, as it seems like you are all focused on creating an amazing experience for customers while providing excellent service to designers.”

2. What is it about interior design that interests you?

This question is an opportunity to show your passion for the field. If you have experience in interior design, it’s likely that you enjoy the work and are passionate about it. However, if you’re new to the industry, this is a great time to explain why you want to pursue a career in interior design.

Example: “I’ve always been interested in interior design because I love creating spaces that make people feel good. When I was younger, my parents would hire designers to help them redecorate our house every few years. I loved watching how they transformed each room into something beautiful. Now, I’m excited to use my skills to create spaces that others will enjoy.”

3. Do you have experience with auto-cad and sketch up?

Auto-cad and sketch up are two popular computer programs used by interior designers. These programs allow you to create floor plans, furniture layouts and other designs that help clients visualize their home or office space before it’s built. If you have experience with these programs, let the interviewer know what your level of expertise is.

Example: “I’ve worked with both auto-cad and sketch up in my previous role as an interior designer at a local firm. I’m comfortable using both programs to design spaces for clients. However, I prefer working with sketch up because it allows me to create more detailed drawings than auto-cad.”

4. Tell me about a time you had an unsatisfied client, how did you handle the situation?

This question is a great way to show your problem-solving skills and ability to handle conflict. When answering this question, it can be helpful to mention how you resolved the issue and what steps you took to ensure that the client was satisfied with the end result.

Example: “I once had a client who wanted me to redesign her entire home but didn’t want to spend much money on furniture or decor. I explained to her that if she spent more money on quality pieces, they would last longer and she wouldn’t have to replace them as often. She agreed, so we found some beautiful items at discounted prices and she loved the final product.”

5. Describe your design style.

This question is an opportunity to show the interviewer your design style and how it fits with Havenly’s brand. Your answer should include a few examples of projects you’ve worked on that showcase your unique style.

Example: “My design style is modern, but I also enjoy incorporating vintage elements into my work. For example, in one client’s home, we used modern furniture pieces like sleek leather sofas and glass tables while adding more traditional accents like floral wallpaper and antique mirrors. This created a space that was both modern and elegant.”

6. How would you describe your strengths as a designer?

This question is an opportunity to highlight your skills and abilities as a designer. It’s also an opportunity to show the interviewer that you’re self-aware of your strengths and weaknesses. When answering this question, it can be helpful to think about what you enjoy most about being an interior designer.

Example: “I would say my greatest strength as an interior designer is my ability to listen to clients and create designs that are tailored to their needs. I love getting to know my clients and learning more about them so I can design spaces that reflect who they are. Another strength I have is my attention to detail. I’m always making sure everything in a space is just right.”

7. Tell us about a project you worked on outside of school or your current job that you were proud of.

This question is a great way to learn more about your potential new colleague and how they approach their work. It’s also an opportunity for you to share something that may not be directly related to the job, but still shows off your skills and abilities.

Example: “I was working at my local coffee shop when I saw a customer who had ordered a drink before and then returned it because she didn’t like it. She asked if we could make her another one with different ingredients, and I offered to remake it myself so I could ensure it was exactly what she wanted. When I brought it back to her, she said it was perfect and thanked me profusely. That made me feel really good.”

8. Have you ever had a creative block? If so, how did you overcome it?

Creative blocks can happen to anyone, and the interviewer wants to know how you’ll handle them if they occur. If you’ve had a creative block in the past, explain what caused it and how you overcame it.

Example: “I once had a creative block when I was designing an apartment for a client who wanted a modern look but also wanted to stay within her budget. I couldn’t figure out how to make both of those things work together, so I took a break from the project and went for a walk. While walking, I thought about the design elements that were important to my client and realized that she could have a modern look by using neutral colors and incorporating some vintage pieces.”

9. Do you have any other certifications that may be helpful in interior design?

This question is a great way to show your interviewer that you are committed to continuing education and professional development. If you have any certifications, be sure to list them in your answer.

Example: “I am currently working on my certification as an interior design specialist through the National Council for Interior Design Qualification. I also completed a course at Colorado State University where I learned about color theory and how it can affect moods and emotions.”

10. In what ways can you contribute to the company’s growth?

This question is a great way to show your ambition and willingness to take on more responsibilities. When answering this question, it can be helpful to mention how you would like to grow within the company and what steps you would take to do so.

Example: “I am eager to learn as much as I can about interior design and e-commerce platforms. In my first year with Havenly, I would love to focus on learning all of the ins and outs of the Havenly platform and customer service. After that, I would like to start taking on larger projects and helping other designers with their work.”

11. Are you comfortable working with clients who are not sure they want to hire an online designer?

This question is a good way to determine how you would handle clients who are unsure about hiring an online designer. As an interior design professional, it’s important that you can help your client feel comfortable with the process and confident in their decision to hire you.

Example: “I have worked with many clients who were not sure they wanted to work with an online designer. I find that by asking them questions about what they like and don’t like about working with traditional designers, I can help them understand why hiring an online designer might be better for them. In my experience, most people want to hire someone but just need some reassurance.”

12. What type of design software do you use?

This question can help an interviewer determine your level of experience with design software. If you have previous experience using a specific type of design software, be sure to mention it in your answer.

Example: “I’ve used several different types of design software throughout my career, including Adobe Creative Cloud and SketchUp. I find that these two programs are the most useful for me because they allow me to create 3D renderings of spaces and objects. This is especially helpful when designing rooms or homes where there are multiple levels.”

13. Tell us why you think you’re a good fit for this job and our company.

This question is a great way to show your interviewer that you’ve done some research on the company and are genuinely interested in working for them. When answering this question, make sure to highlight any specific skills or experiences that align with what they’re looking for in an employee.

Example: “I think I’m a good fit for this job because of my attention to detail and ability to work independently. In my last role as an interior designer at a local furniture store, I was responsible for designing rooms from start to finish without much input from clients. This experience has taught me how to listen to my intuition when making design decisions.”

14. We like to look at potential designers’ portfolios before hiring them. Can we take a look at yours?

This question is a great way to see how well you can represent yourself and your work. It’s also an opportunity for you to show the interviewer what kind of design style you have. If you’re applying for a specific role, it’s important that your portfolio matches the aesthetic of Havenly.

Example: “I’d be happy to share my portfolio with you. I’ve worked on several projects in the past, including designing a bedroom, living room and kitchen space for a client who was looking for a more modern look. I also helped a client create a color scheme based on their favorite colors.”

15. We have many different types of clients and need someone who can work with all styles. What kind of style comes most natural to you?

This question is a great way to show your potential employer that you have experience working with different types of clients and can adapt to their needs. When answering this question, it’s important to be honest about the style you prefer but also explain how you are able to work with all styles.

Example: “I’ve worked with many different kinds of people and understand that everyone has their own unique style. I’m naturally drawn to modern designs, however, I am very flexible when it comes to my client’s preferences. For example, I had a client who wanted a more rustic look for her home. I was able to use my knowledge of color schemes and furniture placement to create a space that fit her needs.”

16. Tell us about a time when you took initiative to learn something new even though it wasn’t part of your job requirements.

This question can help the interviewer get a better sense of your problem-solving skills and how you approach new challenges. Use examples from previous jobs to highlight your ability to learn quickly and adapt to change.

Example: “In my last job, I was hired as an interior designer but also had some marketing responsibilities. One day, our social media manager called in sick, so I took over her duties for the day. After that, she left the company, so I continued taking care of our social media accounts until we found a replacement. It wasn’t part of my job description, but it helped me gain valuable experience with digital marketing.”

17. How well do you work under pressure?

Working in an interior design position can often require you to meet tight deadlines. Employers ask this question to make sure you have the ability to work under pressure and complete projects on time. In your answer, explain how you manage stress and stay productive when working under a deadline.

Example: “I am very organized and efficient, which helps me meet deadlines without sacrificing quality. I always plan ahead for my projects so that I know exactly what steps I need to take to complete them. This allows me to avoid last-minute surprises and ensure I’m able to finish all of my projects by their due dates.”

18. Do you have experience taking measurements of rooms and furniture?

This question can help the interviewer determine if you have experience with interior design and how much experience you have. It’s important to be honest about your experience, but it can also be helpful to mention what types of rooms or furniture you’ve measured in the past.

Example: “I do have experience taking measurements for rooms and furniture. I worked as an intern at a local home improvement store where I helped customers measure their windows and doors for new blinds and curtains. I also had a customer who needed help measuring her couch for new slipcovers. I was able to use my tape measure to find out the length and width of the couch so she could order the right size.”

19. Which famous interior designer inspires you the most? Why?

This question can help the interviewer get to know you better and understand your design preferences. It also helps them see if you have any experience working with a famous designer or company in the past.

Example: “I’ve always been inspired by Jonathan Adler’s bold, colorful style. I love how he uses color to make spaces feel fun and exciting while still being sophisticated. In my last role as an interior decorator at a boutique firm, I worked on several projects that used his aesthetic. My favorite was when we helped a client create a space that felt like a tropical vacation.”

20. What steps would you take if a client was unhappy with the design process?

This question can help interviewers understand how you handle customer service and problem-solving. In your answer, try to highlight your ability to communicate with clients and find solutions that make them happy.

Example: “I would first ask the client what they didn’t like about their design and why. I would then offer a solution or alternative for them to choose from. If they still weren’t satisfied, I would work with them until they were. I believe in making sure my clients are happy with their final product.”