Career Development

What Does a Head Of Maintenance Do?

Find out what a Head Of Maintenance does, how to get this job, salary information, and what it takes to succeed as a Head Of Maintenance.

The Head of Maintenance oversees the upkeep and continued operational efficiency of a company’s facilities and equipment. This role involves coordinating a team of maintenance professionals to ensure that all physical assets perform reliably and meet the organization’s standards. By developing and implementing maintenance strategies, schedules, and procedures, the individual in this position ensures that the infrastructure supports the company’s operations seamlessly. The role requires a balance between hands-on technical knowledge and administrative acumen, as it involves budget management, compliance with safety regulations, and liaising with external contractors, in addition to internal coordination. Through strategic planning and effective leadership, the Head of Maintenance plays an integral role in maintaining the functionality and appearance of the company’s physical assets, thereby supporting the overall productivity and efficiency of the organization.

Head Of Maintenance Job Duties

  • Oversee the scheduling, planning, and execution of all maintenance and repair work, ensuring minimal disruption to operations.
  • Develop and implement a comprehensive preventive maintenance program to reduce emergency repairs and maintain facility efficiency.
  • Manage the maintenance budget, including procurement of materials and services, cost forecasting, and control to ensure financial efficiency.
  • Lead, train, and evaluate maintenance personnel, promoting a culture of safety, teamwork, and high performance.
  • Liaise with external contractors and service providers, ensuring all work complies with industry standards and contractual agreements.
  • Conduct regular inspections of facilities and equipment to identify and address potential issues before they escalate.
  • Implement energy-saving initiatives and sustainability practices to reduce operational costs and environmental impact.
  • Oversee the installation, testing, and commissioning of new equipment, ensuring it meets operational requirements and safety standards.

Head Of Maintenance Salary & Outlook

Salaries for Heads of Maintenance vary based on industry (e.g., manufacturing vs. hospitality), company size, and the complexity of the equipment and facilities they oversee. Experience levels and specialization in areas like HVAC or electrical systems can significantly impact earnings. Additionally, the ability to manage budgets and lead teams effectively plays a crucial role.

  • Median Annual Salary: $49,350 ($23.73/hour)
  • Top 10% Annual Salary: $74,500 ($35.82/hour)

The employment of head of maintenances is expected to grow at an average rate over the next decade.

This growth is driven by the increasing complexity of building systems and machinery, requiring skilled oversight for upkeep and compliance with evolving safety and environmental regulations. The demand is further bolstered by the continual need for maintenance in aging infrastructure across various sectors.

Head Of Maintenance Job Requirements

Education: A Head of Maintenance typically holds a High School Diploma, with many pursuing further education such as Some College Courses, Post-Secondary Certificates, or an Associate’s Degree. Relevant fields of study include facilities management, engineering, or business administration. Coursework often encompasses technical skills, management principles, and safety regulations. This educational background equips candidates with the necessary knowledge and skills to oversee maintenance operations, manage teams, and ensure compliance with industry standards.

Experience: The ideal candidate for the Head of Maintenance role should possess a solid foundation in hands-on maintenance work, with a significant portion of their experience gained through direct involvement in the field. This includes practical experience in managing maintenance teams, overseeing facility upkeep, and ensuring operational efficiency. On-the-job training and participation in professional training programs aimed at enhancing leadership, technical skills, and project management capabilities are essential. Experience in developing maintenance protocols, budget management, and implementing safety standards is also crucial for success in this position.

Certifications & Licenses: Certifications and licenses for a Head of Maintenance may vary by industry but commonly include HVAC certification (e.g., EPA 608), Certified Maintenance & Reliability Professional (CMRP), and electrical or plumbing licenses depending on the job scope. OSHA safety certifications are also beneficial. No specific certifications or licenses are universally required across all sectors.

Head Of Maintenance Skills

Strategic Planning: Developing long-term maintenance strategies and schedules is vital for the uninterrupted operation of facilities and machinery, reducing downtime and prolonging asset lifespan. It involves forecasting future needs, efficiently allocating resources, and adjusting plans to align with changing organizational objectives and technological progress.

Energy Management: The Head of Maintenance plays a critical role in managing energy use, aiming to lower operational costs while upholding environmental sustainability. This task requires a strategic approach to introduce innovative solutions and technologies that diminish energy waste and boost facility performance.

Safety Compliance: Regular audits, employee training, and the adoption of current safety protocols are essential for adhering to health and safety regulations, significantly reducing workplace accidents and fostering a safety-first culture. The Head of Maintenance ensures maintenance activities comply with these standards, safeguarding personnel and assets.

Asset Management: Tracking and assessing the condition, performance, and maintenance requirements of physical assets are crucial for maintaining optimal operational efficiency and extending their lifecycle. Through strategic planning and investment in maintenance, guided by analytical insights, the goal is to minimize downtime and cut costs.

Project Management: Coordinating and managing maintenance projects from start to finish is key to keeping facilities operational and compliant with safety standards. It involves resource allocation, timeline management, and stakeholder communication to meet maintenance demands efficiently, within budget, and with minimal disruption.

Technical Proficiency: With a deep understanding of systems such as HVAC, electrical, and plumbing, the Head of Maintenance quickly diagnoses and resolves complex technical issues. The role demands the ability to read and apply blueprints, schematics, and operational manuals, directing maintenance teams to ensure repairs and installations comply with industry standards and safety regulations.

Head Of Maintenance Work Environment

A Head of Maintenance typically oversees a dynamic environment where the physical setting can range from office spaces to industrial sites, depending on the organization’s nature. Their workspace is often mobile, equipped with both traditional tools and advanced technology for managing maintenance tasks and teams. This role demands a blend of indoor strategizing and on-site inspections, ensuring a varied workday.

Work hours might extend beyond the typical nine-to-five, especially during emergency repairs or scheduled maintenance after hours, highlighting a need for flexibility. The dress code is usually practical, favoring safety gear over formal attire when on the field.

The culture within the maintenance department is collaborative, with a strong emphasis on teamwork and communication. Safety is paramount, dictating daily routines and procedures. Interaction with a broad spectrum of individuals, from frontline technicians to senior management, is a staple, necessitating strong interpersonal skills.

Professional development opportunities are often available, encouraging the adoption of new technologies and methodologies to enhance efficiency and effectiveness. The pace and variety of work, coupled with the responsibility of maintaining operational integrity, make for a challenging yet rewarding environment.

Advancement Prospects

A Head of Maintenance can advance to senior management roles such as Director of Facilities or Vice President of Operations, overseeing multiple sites or a broader range of functions. Achieving this requires a deep understanding of strategic planning and budget management, coupled with a proven track record of reducing costs while improving service quality.

Expanding expertise in sustainable practices and energy management can position a Head of Maintenance for roles focused on environmental stewardship within an organization. This specialization is increasingly valuable as companies prioritize sustainability.

Transitioning into consultancy is another path, offering advice on maintenance strategies, efficiency improvements, and facility management to various industries. This requires a solid foundation in current maintenance technologies and practices, along with strong communication and problem-solving skills.

To accomplish these advancements, a Head of Maintenance should focus on building a portfolio of successful projects that demonstrate significant impact, such as cost savings, improved efficiency, or enhanced safety. Leadership development programs and strategic management courses can also prepare them for higher-level responsibilities.


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