HOA Property Manager Resume Example & Writing Guide

Use this HOA Property Manager resume example and guide to improve your career and write a powerful resume that will separate you from the competition.

As a property manager, you’re responsible for the day-to-day operations of an apartment complex or other residential property. You oversee the maintenance of the property, coordinate tenant issues, collect rents, and more.

If you’re looking for a job that offers great flexibility and variety—and you love working with people—then property management could be a great fit for you. But before you start writing your resume, you need to know what property managers look for in candidates. And that means knowing what to include on your resume.

Here are some tips to help you write an effective property manager resume that will land you an interview.

Mary Thompson
Los Angeles, CA | (123) 456-7891 | [email protected]

Seasoned HOA property manager with over 10 years of experience in residential and commercial property management. Proven ability to manage budgets, staff, and contractors while ensuring compliance with HOA bylaws and regulations. Thorough knowledge of all aspects of property management, including maintenance, leasing, and financial operations.

California State University, East Bay Jun '10
B.A. in Business Administration
Company A, HOA Property Manager Jan '17 – Current
  • Managed the maintenance of over 100 homes and condominiums in a professional, timely manner with attention to detail.
  • Oversaw all aspects of home ownership including budgeting, collections, marketing, sales, leasing and resident relations.
  • Developed effective strategies for increasing occupancy rates by implementing new programs that increased revenue while maintaining high standards of quality and service.
  • Created an online presence through social media platforms such as Facebook and Twitter which resulted in more than $1 million in annual revenue increases from web leads alone.
  • Maintained detailed records on each property including financial statements, budgets, etc., ensuring accuracy at all times.
Company B, HOA Property Manager Jan '12 – Dec '16
  • Created a comprehensive marketing plan that included door-to-door canvassing, flyers and advertisements in local newspapers
  • Conducted monthly inspections of common areas to ensure they were well-maintained and up to HOA standards
  • Managed the budget for all expenditures, including payroll, maintenance costs and advertising expenses
  • Ensured that rent payments were collected on time from tenants who lived in the property’s rental units
  • Handled tenant complaints with professionalism and empathy while maintaining an unbiased approach to conflict resolution
Company C, HOA Assistant Manager Jan '09 – Dec '11
  • Oversaw and assisted with the implementation of new company software, increasing operating efficiency by 20%.
  • Collaborated with property managers to set project timelines, organized crew members for daily job site assignments, monitored progress on a regular basis, ensured completion within established time frames and provided customer service support to owners as needed.
  • Assisted management team in analyzing community financial statements on a monthly basis, identifying trends that require corrective action when applicable.
  • Certified Manager of Community Associations (CMCA)
  • Certified Apartment Manager (CAM)
  • Certified Professional Manager (CPM)

Industry Knowledge: HOA Management, Legal Compliance, Accounting, Budgeting, Rent Collection
Technical Skills: Microsoft Office Suite, QuickBooks, Yardi, Procore, HOA Software, Google Docs, Salesforce
Soft Skills: Customer Service, Attention to Detail, Conflict Resolution, Negotiation, Written Communication, Problem Solving

How to Write an HOA Property Manager Resume

Here’s how to write an resume of your own.

Write Compelling Bullet Points

When you’re writing bullet points, it can be tempting to simply list your responsibilities. But that’s not enough to make a hiring manager take notice. Instead, use your bullet points to demonstrate how you contributed to the organization. For example, rather than saying you “managed property finances,” say you “reduced operating expenses by 10% while increasing revenue by 15%, resulting in a 15% increase in net income for the year.”

The second bullet point paints a clear picture of what you did and the results of your work. It also provides specific numbers to demonstrate your impact.

Identify and Include Relevant Keywords

When you submit a resume for an HOA property manager position, it’s likely that it will be scanned by an applicant tracking system (ATS) for certain keywords. These programs search your resume for specific terms related to the job, like “property management” and “homeowner association” in order to determine whether your skills and experience are a match for the job. If you want your resume to make it past the ATS, be sure to include relevant keywords throughout all sections of your application.

When writing your resume, use this list of common HOA property manager keywords as a starting point:

  • Property Management
  • Real Estate
  • Negotiation
  • Sales
  • Management
  • Real Estate Transactions
  • Marketing
  • Contract Negotiation
  • Marketing Strategy
  • Business Planning
  • Business Strategy
  • Customer Service
  • Sales Management
  • Microsoft Access
  • Team Leadership
  • Event Planning
  • Teamwork
  • Contract Management
  • New Home Sales
  • Due Diligence
  • Lease Administration
  • Real Estate Development
  • Lease Negotiations
  • Community Association Management
  • Investments
  • Residential Real Estate
  • Working with Investors
  • Budgeting
  • Working with First-time Buyers
  • Condos

Showcase Your Technical Skills

As an HOA property manager, you will need to be proficient in a variety of software programs in order to effectively manage your properties. These programs might include accounting software, like QuickBooks, and property management software, like Yardi or MRI. You will also need to be familiar with Microsoft Office Suite, as you will use programs like Excel and Word to create reports and documents. Additionally, HOA property managers need to be comfortable using email and social media platforms, like Facebook and Twitter, to communicate with residents.


Airport Security Officer Resume Example & Writing Guide

Back to Resume

Dental Director Resume Example & Writing Guide