Home Health Case Manager Resume Example & Writing Guide

Use this Home Health Case Manager resume example and guide to improve your career and write a powerful resume that will separate you from the competition.

Home health case managers are responsible for planning and coordinating patient care across multiple disciplines. They coordinate services from nurses, therapists, and other healthcare providers to ensure that patients are receiving high-quality care in a timely manner.

Because home health case managers work with patients who are often dealing with chronic or terminal illnesses, they must have exceptional interpersonal skills. They also need a solid understanding of insurance regulations, as well as a strong knowledge base in health care and medical terminology.

If you’re ready to join an industry with endless opportunities for career growth and advancement, here are some tips plus an example home health case manager resume to help you write your own stellar resume.

Michael Garcia
Phoenix, AZ | (123) 456-7891 | [email protected]

Skilled home health case manager with more than 10 years of experience in the field. Proven ability to manage and coordinate care for patients with chronic illnesses and disabilities in their homes. Demonstrated expertise in assessing patient needs, collaborating with multidisciplinary care teams, and managing budgets.

Northern Arizona University Jun '10
B.S. in Nursing
Company A, Home Health Case Manager Jan '17 – Current
  • Developed and implemented care plans for patients based on the needs identified through comprehensive assessments, ongoing communication with physicians, family members, and other healthcare professionals involved in patient care.
  • Coordinated services to meet the changing health status of each patient including arranging for appropriate referrals to community resources as needed.
  • Assisted patients with accessing available benefits such as Medicare or Medicaid and managed all aspects of billing and reimbursement for services provided by Home Care Agency.
  • Provided education regarding disease processes, medications prescribed, diet modifications, activity limitations/restrictions, safety issues related to specific diagnoses etc., as well as assisting patients with access to community resources that may be beneficial to them (i.e.: transportation).
  • Maintained accurate records pertaining to each case which included but was not limited to: progress notes, medication administration record (MAR), physician orders/progress notes etc..
Company B, Home Health Case Manager Jan '12 – Dec '16
  • Developed and implemented individualized care plans for patients with chronic illnesses, such as diabetes or heart disease
  • Coordinated medical services, including prescription refills, equipment repair and home modifications to accommodate special needs
  • Managed a caseload of up to 25 patients at once; average case load was 15-20 per month
  • Collaborated with physicians and other health professionals to ensure the best possible outcomes for patients
  • Supervised in-home nursing staff (certified nurses) on an ongoing basis
Company C, Home Health Aide Jan '09 – Dec '11
  • Assessed patient needs and implemented care plans according to the physician’s orders, personal goals of providing high-quality service and meeting patients’ needs.
  • Provided time-management skills in order to ensure effective schedule adherence while maintaining job duties as well as possible based on each individual situation/care plan.
  • Carried out tasks assigned by the health care team including performing range of motion exercises, turning or positioning a client with gentle movements for comfort and safety, transferring clients between a chair and bed during daily activities such as changing clothing or bathing, feeding tube insertion through nose or mouth if applicable, etc…
  • Certified Home Health Aide
  • Certified Nursing Assistant
  • Home Health Aide Certification

Industry Knowledge: HIPAA, Medicaid, Medicare, Medicaid Waivers, Home Health Rules and Regulations
Technical Skills: Microsoft Office Suite, Outlook, Excel, Word
Soft Skills: Critical Thinking, Problem-Solving, Decision Making, Teamwork, Communication, Empathy, Leadership

How to Write a Home Health Case Manager Resume

Here’s how to write a resume of your own.

Write Compelling Bullet Points

When you’re writing bullet points, it can be tempting to focus on the tasks and responsibilities of your job. But that’s not enough to make a strong impression. Instead, you should focus on the results of your work.

For example, rather than saying you “managed patient care for 15 patients,” you could say that you “increased patient satisfaction from 85% to 95% in six months, contributing to a 10% increase in patient referrals over the same period.”

The second bullet point paints a much clearer picture of what you did and the results of your work. And that’s what hiring managers want to see.

Identify and Include Relevant Keywords

When you apply for a home health case manager role, your resume is likely to be scanned by an applicant tracking system (ATS) for certain keywords. This program looks for terms related to the job, like “home care” or “discharge planning,” in order to determine whether your skills and experience are a match for the job. If you don’t have the right keywords on your resume, the ATS might reject your application before a human ever sees it.

The best way to make sure you include the right keywords on your resume is to read through a few job postings and take note of the terms that keep popping up. Then, you can use those same terms throughout all the sections of your resume: in the work experience, skills, summary, and education.

  • Home Care
  • Case Management
  • Healthcare
  • Healthcare Management
  • Nursing
  • Patient Safety
  • Medicine
  • Hospitals
  • Electronic Medical Record (EMR)
  • Medicare
  • U.S. Health Insurance Portability and Accountability Act (HIPAA)
  • Elder Care
  • Basic Life Support (BLS)
  • Medicaid
  • Patient Advocacy
  • Basic Cardiac Life Support (BCLS)
  • Advanced Cardiac Life Support (ACLS)
  • Working with Adolescents
  • Social Services
  • Working with Young Children
  • Working with Adults
  • Public Health
  • Patient Engagement
  • Mental Health
  • Crisis Intervention
  • Managed Care
  • Care Coordination
  • Direct Patient Care
  • Skilled Nursing
  • Hospice Care

Showcase Your Technical Skills

As a home health case manager, you will be responsible for coordinating care for patients in their homes. This will require you to be proficient in the use of various software programs and systems, such as electronic health records (EHR) systems, care management software, and patient portals. You will also need to be able to effectively communicate with other members of the healthcare team, including doctors, nurses, and therapists.


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