Resume

Hospice Administrator Resume Example & Writing Guide

Use this Hospice Administrator resume example and guide to improve your career and write a powerful resume that will separate you from the competition.

Hospice care is an integral part of end-of-life care. It’s a philosophy of care that focuses on comfort and quality of life rather than curing an illness or disease. And it’s an area of healthcare that’s growing rapidly as more people are living longer, with more complex medical needs.

If you have a passion for helping people through difficult times and you’re looking for a new role where you can make a difference in people’s lives every day, consider becoming an administrator in this growing field. As a hospice administrator, you’ll oversee all aspects of an organization’s hospice services, including patient care, insurance coverage, staffing, and budgeting. You’ll also work with families to coordinate care across multiple providers and facilities, ensuring that patients and families receive the best possible care.

Here are some tips and an example to help you write a fantastic hospice administrator resume that hiring managers will love.

Mary Thompson
Houston, TX | (123) 456-7891 | [email protected]
Summary

Experienced hospice administrator with a passion for providing compassionate end-of-life care. With over 10 years of experience in the hospice industry, brings a wealth of knowledge and expertise in managing teams, budgets, and patient care programs.

Education
University of Texas at Austin Jun '10
M.S. in Health Services Administration
University of Texas at Austin Jun '06
B.S. in Health Services Administration
Experience
Company A, Hospice Administrator Jan '17 – Current
  • Developed and implemented hospice policies, procedures, and programs to ensure compliance with regulatory requirements.
  • Managed the daily operations of a hospice program including budgeting, staffing, training, quality improvement activities, and community relations.
  • Provided leadership for the interdisciplinary team by setting clear expectations regarding goals and objectives within the scope of their job responsibilities.
  • Participated in external committees as required or requested by management to enhance service delivery or improve processes that affect patient care.
  • Served on internal committees such as Quality Improvement (QI) or Resource Allocation (RA) when appropriate to provide input into resource allocation decisions affecting patients served by the organization.
Company B, Hospice Administrator Jan '12 – Dec '16
  • Created a hospice care plan for each patient that included the goals and needs of their family members
  • Conducted weekly team meetings to discuss patients’ progress, upcoming events and any concerns or questions staff had
  • Managed all aspects of the business including budgeting, marketing, scheduling and personnel issues
  • Collaborated with physicians on discharge planning for patients who were nearing end-of-life
  • Supervised 25 employees in an 80-bed skilled nursing facility (SNF) setting
Company C, Social Worker Jan '09 – Dec '11
  • Provided direct social work services to clients including assessment, counseling, and referral.
  • Collaborated with other professionals to develop and implement treatment plans.
  • Advocates for clients by connecting them with community resources and services.
Certifications
  • Certified Hospice and Palliative Nurse
  • Certified in Pain and Symptom Management
  • Certified in Hospice and Palliative Care Administration
Skills

Industry Knowledge: Hospice, Medicare/Medicaid, Patient Advocacy, Medicare, Medicaid, Hospice Care, Medical Terminology, Hospice Care, Death, Dying
Technical Skills: Microsoft Office Suite, WordPress, Google Analytics, Google AdWords, Facebook, Bing, Yahoo!, MSN, AOL
Soft Skills: Leadership, Problem Solving, Time Management, Organization, Critical Thinking, Decision Making

How to Write a Hospice Administrator Resume

Here’s how to write a resume of your own.

Write Compelling Bullet Points

Bullet points are the most important part of your resume because they’re the first thing recruiters will read. And since they’re so important, it’s crucial that you use them to your advantage by crafting compelling bullet points that highlight your experience and skills.

The best way to do this is to focus on the results of your work. So rather than saying you “managed hospice care for terminally ill patients,” you could say you “increased hospice care services provided to terminally ill patients by 20% in first six months, contributing to a 15% decrease in hospital admissions during that time.”

The second bullet point is much more specific and provides more detail about what exactly you did and the results of your work.

Identify and Include Relevant Keywords

When you apply for a hospice administrator role, your resume is likely to go through an applicant tracking system (ATS). This system will scan your resume for certain keywords related to the job. If your resume doesn’t include enough of the right terms, the ATS might automatically reject your application.

One way to make sure your resume makes it past the ATS is to include relevant keywords throughout all sections of your document. You can start by reading through a few hospice administrator job postings and taking note of the terms that keep popping up. Then, try to work those words into your resume where they are most relevant.

Some common hospice administrator keywords are:

  • Hospice Care
  • Hospitals
  • Healthcare Management
  • Healthcare
  • Healthcare Information Technology (HIT)
  • U.S. Health Insurance Portability and Accountability Act (HIPAA)
  • Nursing
  • Patient Safety
  • Medicare
  • Public Speaking
  • Budgeting
  • Medicaid
  • Hospitals & Clinics
  • Cardiopulmonary Resuscitation (CPR)
  • Medication Administration
  • Patient Advocacy
  • Health Education
  • Patient Care
  • Patient Education
  • Interim Management
  • Leadership
  • Nonprofit Organizations
  • Management
  • Fundraising
  • Event Planning
  • Social Media
  • Strategic Planning
  • Community Outreach
  • Crisis Management
  • Team Leadership

Showcase Your Technical Skills

As a hospice administrator, you will need to be proficient in a variety of software programs and systems in order to effectively manage the care of patients and their families. These programs might include electronic health records (EHR) systems, hospice-specific software programs, and financial management systems. Additionally, you will need to be able to use technology to communicate with other members of the healthcare team, including doctors, nurses, and social workers.

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