Hotel General Manager Resume Example & Writing Guide
Use this Hotel General Manager resume example and guide to improve your career and write a powerful resume that will separate you from the competition.
Hotel general managers oversee all aspects of an operation, from staffing and training to budgeting and marketing. They’re responsible for managing costs while maximizing revenue and profits while providing excellent customer service.
Because hotel managers oversee such large, complex operations, they need to be organized, detail-oriented, and able to juggle multiple projects at once. They also need strong leadership skills to inspire their teams and create a positive work environment.
Here are some tips and an example to help you write a great hotel general manager resume that hiring managers will love.
How to Write a Hotel General Manager Resume
Here’s how to write a hotel general manager resume of your own.
Write Compelling Bullet Points
When you’re writing bullet points, it can be tempting to focus on the responsibilities of your job. But that’s not enough to make a strong impression. Instead, you should focus on the results of your work.
For example, rather than saying you “managed staff,” you could say that you “increased revenue by 15% in first six months of management, resulting in 100% increase in staff and a 10% decrease in turnover rate.”
Notice how the second bullet point is more specific and provides more detail about the results of the work. It also includes a quantifiable result (increase in revenue) and a specific number to demonstrate the scale of the impact.
Identify and Include Relevant Keywords
When you apply for a hotel general manager role, your resume might go through an applicant tracking system (ATS). This program will scan your resume for specific keywords related to the job. If your resume doesn’t include enough of the right keywords, your application might not make it past the initial screening process.
To increase your chances of getting an interview, use this list of general manager keywords to help you target your resume:
- Hotel Management
- Hospitality
- Food & Beverage
- Hotel Operations
- Customer Service
- Hospitality Management
- Restaurant Management
- Restaurant Business
- Catering
- Banquet Operations
- Revenue Analysis
- Time Management
- Guest Service Management
- Sales
- Teamwork
- Event Management
- New Hotel Openings
- Event Planning
- Customer Satisfaction
- MICROS
- Pre-opening
- Hospitality Industry
- Culinary Skills
- Corporate Events
- Menu Development
- Wine
- Meeting Planning
- Wine Lists
- Fine Dining
- Public Speaking
Showcase Your Technical Skills
Hotel general managers need to be proficient in a variety of technologies in order to do their jobs effectively. Programs like Microsoft Office Suite (Excel, Word, PowerPoint), social media platforms like LinkedIn and Twitter, and hospitality-specific software programs like Opera are all commonly used by hotel general managers. Additionally, hotel general managers need to be familiar with hotel management systems and how they work.