Resume

Hotel Housekeeper Resume Example & Writing Guide

Use this Hotel Housekeeper resume example and guide to improve your career and write a powerful resume that will separate you from the competition.

Hotel housekeepers are responsible for cleaning guest rooms, hallways, and other common areas in hotels and resorts. They’re often tasked with making sure rooms are spotless before new guests arrive, but they also have to keep things clean while guests are staying in their hotel.

Housekeepers rely on their strong organizational skills to keep track of everything they need to do throughout the day. They work hard to keep their hotel looking its best for guests and coworkers alike. And they’re always ready to lend a helping hand when needed.

Here are some tips and an example resume to help you write a fantastic housekeeping resume that hiring managers will love.

James Smith
Los Angeles, CA | (123) 456-7891 | [email protected]
Summary

Hardworking and reliable hotel housekeeper with five years of experience in the hospitality industry. Proven track record in providing excellent customer service and maintaining a clean, safe, and organized environment. Eager to join a team that values high standards of quality and professionalism.

Education
Abraham Lincoln High School Jun '08
High School Diploma
Experience
Company A, Hotel Housekeeper Jan '17 – Current
  • Assisted in the preparation of guest rooms for cleaning and maintained a clean, safe work environment at all times.
  • Cleaned guest rooms, public areas, lobbies, hallways, stairwells, elevators and other assigned areas as directed by management to ensure that they are cleaned thoroughly and efficiently.
  • Maintained a neat appearance while performing job duties and used proper safety procedures when using equipment such as vacuum cleaners or chemicals.
  • Followed established checklists to perform daily tasks effectively and ensured that housekeeping standards were met on a consistent basis throughout the hotel property.
  • Performed general maintenance functions including but not limited to painting, plumbing repairs etc., following instructions from supervisors regarding scope of work required and time frame within which it must be completed.
Company B, Hotel Housekeeper Jan '12 – Dec '16
  • Cleaned and sanitized all surfaces in guest rooms, including windows, baseboards, countertops and furniture
  • Vacuumed carpets and dusted window sills; polished doorknobs, door hinges and light switches as needed
  • Replaced towels, toilet paper and soap when supplies were running low (averaged once per week)
  • Swept and vacuumed lobby area daily before guests arrived for the day’s events
  • Collected trash from 100+ rooms each morning before breakfast service began (~300 lbs/day)
Company C, Housekeeping Assistant Jan '09 – Dec '11
  • Ensured all guest rooms and public areas were clean and free of any safety hazards.
  • Replenished room and public area supplies such as linens, towels, and toiletries.
  • Informed guests of hotel policies and procedures and provided them with information about local attractions and businesses.
Skills

Industry Knowledge: Housekeeping, Linen, Laundry, Vacuuming, Dusting, Cleaning, Organizing, Guest Service
Technical Skills: Housekeeping Software, Excel, Word, Outlook, Internet
Soft Skills: Communication, Problem Solving, Customer Service, Teamwork, Leadership, Multi-Tasking, Time Management, Attention to Detail

How to Write a Hotel Housekeeper Resume

Here’s how to write a hotel housekeeper resume of your own.

Write Compelling Bullet Points

The best way to make your resume stand out is to use specific examples and numbers. So rather than saying you “cleaned hotel rooms,” you could say you “cleaned 15 rooms in one hour, contributing to an overall increase in cleaning efficiency of 10%.”

This level of detail will help hiring managers understand not only what you did but also how well you did it. And that can make all the difference when it comes time for them to decide who to interview.

Identify and Include Relevant Keywords

When you apply for a hotel housekeeper job, your resume is likely to go through an applicant tracking system (ATS). This program will scan your resume for specific keywords related to the job opening. If your resume doesn’t have enough of the right terms, the ATS might not forward it to a recruiter.

The best way to make sure your resume contains the right keywords is to read through the job posting and take note of the terms and phrases that are used most frequently. Then, use those same terms on your resume. Here are some examples:

  • Housekeeping
  • Hospitality
  • Hotel Management
  • Teamwork
  • Time Management
  • Food & Beverage
  • Customer Service
  • Organization Skills
  • Front Office
  • Guest Service Management
  • Social Media
  • Catering
  • Hotel Operations
  • MICROS
  • Sales
  • Public Speaking
  • Communication
  • Microsoft Access
  • Interpersonal Skills
  • Property Management Systems
  • Customer Satisfaction
  • Housekeeping Management
  • Hotel Housekeeping
  • Leadership
  • Opera
  • Banquet Operations
  • Front Office Operations
  • Hotel Booking
  • Tourism
  • Food & Beverage Service

Showcase Your Technical Skills

Hotel housekeepers use a variety of technology in their work, from hotel management software to handheld vacuums. So it’s important to list any relevant technical skills you have on your resume. Programs and systems you may be familiar with include: hotel management software, cleaning chemicals and supplies, guestroom management software, and housekeeping management software.

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