Hotel Supervisor Resume Example & Writing Guide

Use this Hotel Supervisor resume example and guide to improve your career and write a powerful resume that will separate you from the competition.

Hotel supervisors are responsible for overseeing all aspects of their hotel’s operations—from the front desk to housekeeping to food and beverage. They ensure that guests have a positive experience and that the hotel is running smoothly.

Hotel supervisors are often promoted from within the ranks of hotel management, so you may already have some experience working with budgets, managing staff, and implementing best practices. If you’re ready to move up in your career, here are some tips and an example to help you write a fantastic hotel supervisor resume that will get you hired.

Michael Garcia
New York City, NY | (123) 456-7891 | [email protected]

Hospitality-focused supervisor with over 10 years of experience in the hotel industry. Demonstrated success in managing teams, providing excellent customer service, and ensuring a safe and clean environment. Seeking a supervisor role in a hotel with a strong focus on customer service.

William Cullen Bryant High School Jun '08
High School Diploma
Company A, Hotel Supervisor Jan '17 – Current
  • Supervised and trained staff to ensure proper execution of all hotel functions, including but not limited to guest service, safety & security procedures, housekeeping standards, food & beverage quality control and operational efficiency.
  • Monitored the performance of assigned personnel in relation to established goals for each department and conducted periodic evaluations as appropriate.
  • Assisted with special projects or initiatives as requested by management and participated in training opportunities when available.
  • Maintained a professional appearance at all times while on duty and adhered to company dress code guidelines.
  • Performed other duties as assigned by management within scope of position description and applicable laws/regulations regarding job responsibilities.
Company B, Hotel Supervisor Jan '12 – Dec '16
  • Trained new employees on the proper way to clean and maintain rooms, resulting in a 25% increase in cleaning efficiency
  • Supervised all aspects of front desk operations including check-in/check-out procedures and billing issues as needed
  • Conducted daily inspections of housekeeping work area for safety hazards and potential fire risks
  • Maintained accurate records of room status (clean or dirty), guest information (arrival time, departure time) and employee performance
  • Managed inventory levels by ordering supplies from central office based on demand trends
Company C, Housekeeping Supervisor Jan '09 – Dec '11
  • Supervised a team of housekeepers and ensured that all rooms were clean and tidy.
  • Inspected rooms and public areas to ensure that they met standards.
  • Trained new housekeepers on proper cleaning techniques and procedures.

Industry Knowledge: Customer Service, Sales, Marketing, Accounting, Management, Inventory Control
Technical Skills: Microsoft Office Suite, QuickBooks, Peachtree Accounting, Salesforce
Soft Skills: Communication, Leadership, Teamwork, Customer Service, Attention to Detail

How to Write a Hotel Supervisor Resume

Here’s how to write a hotel supervisor resume of your own.

Write Compelling Bullet Points

Bullet points are the most important part of your resume because they’re the first thing recruiters will read. And if they’re boring or vague, they’ll be the first thing to get skipped over.

But if you take the time to craft compelling bullet points that clearly and concisely describe your experience and achievements, they’ll be much more likely to catch the eye of a recruiter—and get you noticed.

Identify and Include Relevant Keywords

When you apply for a hotel supervisor role, your resume is likely to be scanned by an applicant tracking system (ATS) for certain keywords. If your resume doesn’t include enough of the right terms, your application might not make it past the initial screening process.

The best way to get noticed is to use relevant keywords throughout all sections of your resume. But especially in the skills and experience section, where you list the duties and responsibilities that make you a good fit for the job.

  • Hospitality
  • Hotel Management
  • Food & Beverage
  • Hospitality Management
  • Front Office
  • Catering
  • Guest Service Management
  • Restaurant Management
  • Event Management
  • Revenue Analysis
  • Reservations
  • Customer Satisfaction
  • Hotel Booking
  • Banquet Operations
  • Tourism
  • Culinary Skills
  • Menu Development
  • Customer Service
  • Housekeeping
  • Time Management
  • Leadership
  • Social Media
  • Communication
  • Microsoft Access
  • Public Speaking
  • Management
  • Problem Solving
  • Organization Skills
  • Research

Showcase Your Technical Skills

As a hotel supervisor, you will need to be proficient in a variety of software programs to help you manage your work. These might include hotel management software, reservation software, and customer relationship management (CRM) software. Additionally, you will need to be able to use Microsoft Office programs, such as Word and Excel, to create documents and track data.

Being able to list your technical skills prominently on your resume will show that you are a valuable asset to any hotel.


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