Resume

House Manager Resume Example & Writing Guide

Use this House Manager resume example and guide to improve your career and write a powerful resume that will separate you from the competition.

As an hotel manager, you’re in charge of managing all aspects of a hotel’s day-to-day operations. You’re responsible for everything from overseeing the staff to managing budgets to ensuring that guests have a fantastic experience. And since hotels are such large operations with so many moving parts, you need to be organized, strategic, and decisive to succeed in this role.

The hotel industry is full of opportunities for people who love working with people, enjoy a fast-paced environment, and thrive under pressure. But before you can land that dream job, you need a resume that stands out from the pack. Here are some tips and an example to help you write yours.

Mary Thompson
New York City, NY | (123) 456-7891 | [email protected]
Summary

Experienced house manager with a passion for creating a safe, comfortable, and functional living environment for residents. Demonstrated ability to anticipate and attend to the needs of others while upholding high standards of service. Skilled in managing budgets, schedules, and staff.

Education
Columbia University Jun '10
B.A. in Psychology
Experience
Company A, House Manager Jan '17 – Current
  • Managed the daily operations of a large home, including hiring and training staff, scheduling duties, and maintaining inventory levels for food and supplies.
  • Oversaw all aspects of housekeeping to ensure that the property was well maintained at all times.
  • Assisted with planning special events such as weddings or corporate functions in order to coordinate catering needs and other details.
  • Maintained relationships with vendors (e.g., florists, caterers) by providing accurate information regarding job requirements and deadlines so that jobs are completed on time and within budget.
  • Provided support to owners when needed by attending meetings or social gatherings where appropriate and representing the company professionally at all times.
Company B, House Manager Jan '12 – Dec '16
  • Managed all aspects of the house, including cleaning and maintenance, as well as guest relations
  • Supervised a team of 15 employees responsible for daily operations at an upscale hotel
  • Oversaw inventory management and ordering procedures to ensure that supplies were available when needed
  • Conducted training sessions with new House Managers on proper techniques for running a successful business
  • Maintained positive relationships with guests by providing exceptional customer service at all times
Company C, Housekeeping Supervisor Jan '09 – Dec '11
  • Supervised and coordinated the work of housekeeping staff.
  • Inspected rooms and common areas to ensure they meet housekeeping standards.
  • Trained new staff on proper cleaning techniques and procedures.
Skills

Industry Knowledge: Housekeeping, Cleaning, Laundry, Food Preparation, Supply Management, Event Planning, Safety and Security, Customer Service
Technical Skills: Microsoft Office Suite, Google Drive, Google Docs, Website Management, CRM (Salesforce), Online Booking Systems
Soft Skills: Communication, Leadership, Customer Service, Problem Solving, Teamwork, Conflict Resolution, Hand-Eye Coordination

How to Write a House Manager Resume

Here’s how to write a house manager resume of your own.

Write Compelling Bullet Points

When you’re writing bullet points for your resume, it can be tempting to simply list your responsibilities. But that’s not enough to make a hiring manager take notice. Instead, you should use your bullet points to demonstrate how you’ve used your skills and experience to achieve results.

For example, rather than saying you “managed staff schedules and payroll,” you could say that you “reduced payroll costs by 10% by negotiating with vendors and implementing new scheduling software, resulting in an increase in employee morale and a decrease in turnover rate.”

The second bullet point paints a clear picture of what you did and the results of your work. It also provides specific numbers to demonstrate how you contributed to the bottom line.

Related: What Is a House Manager? How to Become One

Identify and Include Relevant Keywords

Applicant tracking systems are used by many companies to screen resumes. When you submit your resume, the ATS will scan it for certain keywords related to the job opening. If your resume doesn’t have enough of the right keywords, the ATS might automatically reject your application.

One way to make sure your resume makes it past the ATS is to include keywords that are commonly found in house manager job postings. Here are a few examples:

  • Teamwork
  • Time Management
  • Customer Service
  • Communication
  • Organization Skills
  • Public Speaking
  • Housekeeping
  • Microsoft Access
  • Leadership
  • Event Planning
  • Negotiation
  • Project Management
  • Research
  • Hotel Management
  • Management
  • Event Management
  • Strategic Planning
  • Interpersonal Skills
  • Event Production
  • Inter-departmental Coordination
  • Cooperation
  • Cooperation
  • Social Media
  • Marketing
  • Food & Beverage
  • Marketing Strategy
  • Restaurant Management
  • Research
  • Front Office
  • Sales

Showcase Your Technical Skills

House managers use a variety of programs and systems to complete their work, so it’s important to list any relevant technical skills you have. Programs like Microsoft Office Suite (Excel, Word, PowerPoint), Google Suite (Gmail, Docs, Drive, Calendar), and social media platforms like LinkedIn and Twitter are all commonly used by house managers. Additionally, house managers may be called on to use specific software programs relevant to their industry, so it’s important to be familiar with as many programs as possible.

Related: How Much Does a House Manager Make?

Remember The Basics

As you write your resume, it’s important to keep a few basic rules in mind.

Create Scannable Sections

Your resume should be formatted in a way that makes it easy to read and understand. This includes using left-aligned text, regular font size, and limited use of bolding, italics, and all-caps. You should also try to use no more than two lines per bullet point and have a separate skills section. Finally, make sure your formatting is consistent throughout the document.

Be Concise

There is no set length for a resume, but a one-page resume is generally preferred. Keep your resume concise and relevant, focusing on the most important information. When in doubt, less is more.

Check Your Work

-Proofreading your resume is important in order to make sure it looks professional and error-free. -Spell check is a good place to start, but it is not foolproof. Be sure to read through your resume yourself, as well as have someone else do so. -Pay attention to punctuation and grammar, and be consistent in your formatting. -Watch out for easily confused words, such as their, there, and they’re.

Consider Including a Summary

When it comes to resume writing, a resume summary statement can be an extremely valuable tool. This one paragraph can help to bridge the gap between your past experience and future goals, and can make it easier for potential employers to see how your skills might be a good fit for the role you’re hoping to land. The best way to write a summary statement is to focus on your relevant skills, your transferable experiences, and your intentions for the future. Keep it short and sweet, and make sure to proofread it for grammar and spelling mistakes.

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