Career Development

What Does a House Manager Do?

Find out what a house manager does, how to get this job, and what it takes to succeed as a house manager.

A house manager is responsible for overseeing all aspects of a residential property. They ensure that the building is well-maintained, clean, and safe for residents to live in. They may also be responsible for handling any issues that arise during the course of tenancy—this could include anything from dealing with plumbing problems or broken appliances to resolving disputes between tenants or responding to emergency situations such as fire alarms or medical emergencies.

House Manager Job Duties

A house manager typically has a wide range of responsibilities, which can include:

  • Managing the day-to-day operations of the facility, including hiring and firing staff members as needed
  • Coordinating with event planners to ensure that all arrangements are made for special events
  • Coordinating with vendors to ensure that all supplies needed for events are delivered on time
  • Making sure that the interior of the house is clean and well-maintained at all times
  • Maintaining inventory of all furnishings and equipment in the house, including ordering replacements when needed
  • Ensuring that all food service operations run smoothly during events, such as weddings and conferences
  • Coordinating with staff members to ensure that all events run smoothly from start to finish
  • Supervising daily housekeeping and maintenance staff to ensure that the facility is well-kept at all times
  • Taking care of any problems that arise during events, such as broken dishes or leaking toilets, while ensuring that guests do not notice any issues

House Manager Salary & Outlook

House managers’ salaries vary depending on their level of education, years of experience, and the size and location of the company. They may also earn additional compensation in the form of bonuses.

  • Median Annual Salary: $41,500 ($19.95/hour)
  • Top 10% Annual Salary: $85,000 ($40.87/hour)

The employment of house managers is expected to grow at an average rate over the next decade.

Demand for house managers will be driven by the continued growth of senior households, which are projected to increase over the next decade. As baby boomers age, they are more likely than previous generations to live with their adult children or other relatives. This trend should lead to greater demand for house managers who can provide care and companionship to older adults.

Related: House Manager Interview Questions and Answers

House Manager Job Requirements

House managers typically need to have the following qualifications:

Education: A minimum of a high school diploma or GED is often a requirement for house managers. However, many employers prefer a bachelor’s degree in hospitality, business or a related field. Some of the coursework you can expect to complete in these programs includes human resources, accounting, business management, hospitality management and marketing.

Training & Experience: House managers often receive on-the-job training from their previous position. They may work as a housekeeper or a property manager before advancing to a house manager. They may also receive training in a management or leadership role before advancing to a house manager.

Certifications & Licenses: Certifications can offer house managers more practical knowledge of their duties and further their career advancement opportunities.

House Manager Skills

House managers need the following skills in order to be successful:

Communication: As a house manager, you may be required to communicate with a variety of people, including the family, other staff members and contractors. You should be able to communicate effectively and professionally in both written and verbal forms. You should also be able to communicate with a variety of people, including those with different backgrounds and experiences.

Leadership: As a house manager, you may be responsible for supervising other staff members. Leadership skills can help you to motivate your team and ensure that they are completing their duties to the company’s standards. You can also use leadership skills to delegate tasks and motivate your team to complete them.

Organization: Organization is another skill that can be useful for a house manager. This is because they often have many responsibilities and tasks to manage. Having strong organizational skills can help them keep track of their responsibilities and ensure they complete all of their duties.

Customer service: Customer service skills can help you interact with clients and guests in a professional and courteous manner. As a house manager, you may be responsible for answering phone calls, emails and in-person inquiries from clients. Your customer service skills can help you communicate with clients and answer their questions.

Problem-solving: As a house manager, you may be responsible for handling issues that arise during the day. Your problem-solving skills can help you identify the issue and find a solution. For example, if a guest calls to report a problem with their room, you may need to find a solution to the problem. Your problem-solving skills can help you identify the issue and find a solution.

House Manager Work Environment

House managers are responsible for the day-to-day operations of a residence, such as an apartment building, fraternity or sorority house, or private home. They typically work 40 hours per week, but may be required to work evenings and weekends to respond to emergencies or to oversee special events. House managers may work in an office on the premises, but are more likely to be on call 24 hours a day to deal with any problems that may arise. The work can be stressful, as house managers must be able to handle difficult residents, emergencies, and the overall management of the property. However, house managers also find the work to be rewarding, as they are able to help people maintain their homes and live in a safe and comfortable environment.

House Manager Trends

Here are three trends influencing how house managers work. House managers will need to stay up-to-date on these developments to keep their skills relevant and maintain a competitive advantage in the workplace.

More Focus on the Customer Experience

The customer experience is becoming increasingly important in today’s economy, as businesses are realizing that it is essential to keep customers happy. This is leading to a trend where house managers are being asked to focus more on providing excellent customer service.

House managers can capitalize on this trend by developing skills and expertise in customer service. They should also be familiar with current trends in customer service, such as social media management and customer feedback systems.

More Attention to Employee Engagement

Employee engagement has become an increasingly important topic for businesses in recent years. This is because research has shown that engaged employees are more productive and loyal, which leads to better business outcomes.

As employee engagement becomes more important, house managers will need to develop skills and strategies for keeping their team engaged. This may include creating a positive work environment, offering rewards for good performance, and providing training and development opportunities.

A Greater Emphasis on Safety

The housing industry is changing rapidly, and one of the most significant changes is the increasing emphasis on safety. As more and more people move into urban areas, there is a growing demand for apartments that offer a high level of security.

House managers can capitalize on this trend by ensuring that their properties have the latest security features. This includes installing locks on doors and windows, installing cameras, and hiring security guards. In addition, house managers can also promote a culture of safety within their apartment community by encouraging tenants to be vigilant about suspicious activity and reporting any potential threats immediately.

How to Become a House Manager

A career as a house manager can be rewarding in many ways. It offers the opportunity to work in a variety of settings, meet new people, and learn about different cultures. You’ll also have the chance to make a real difference in people’s lives by helping them feel at home when they are away from home.

To be successful in this field, you need to be able to work independently and be comfortable with change. You must also be able to handle a wide range of tasks, from organizing household staff to managing the day-to-day operations of a large home.

Advancement Prospects

The most common way to advance in this career is to move up within your current organization. As you gain experience and prove your abilities, you will be given more responsibility and may eventually be promoted to a higher-level position, such as assistant house manager or head house manager.

You may also be able to advance your career by moving to a larger organization or one that is in a higher-level market. For example, you could move from a small theater to a large Broadway theater, or from a regional theater to a national touring company.

If you have a lot of experience and expertise in a particular area of theater management, you may be able to advance your career by becoming a consultant or by starting your own theater management consulting business.

House Manager Job Description Example

At [CompanyX], we provide our clients with comprehensive household management services, from groceries and errands to home maintenance and repairs. We’re looking for an experienced house manager to join our team and help us maintain our high standards of quality and customer service. The ideal candidate will have experience managing a household, including budgeting, scheduling, and coordination of domestic and outside services. They will be responsible for the day-to-day operations of the household, as well as managing staff, vendors, and contractors. They will also be expected to handle light bookkeeping and administrative tasks.

Duties & Responsibilities

  • Maintain the cleanliness, organization, and safety of the household at all times
  • Supervise and coordinate the work of housekeeping, maintenance, and landscaping staff
  • Schedule and oversee necessary repairs and renovations
  • Manage the household budget, including groceries, utilities, and other expenses
  • Plan and prepare meals for the family, guests, and staff as needed
  • Serve as a liaison between the family and outside vendors and service providers
  • Handle all correspondence and communication on behalf of the family
  • Maintain inventory of all household supplies and equipment, and order new items as needed
  • Arrange for transportation and travel accommodations as needed
  • Perform light housekeeping and laundry tasks as needed
  • Provide child care and supervision as needed
  • Assist with pet care as needed

Required Skills and Qualifications

  • Bachelor’s degree in business administration, hotel/restaurant management, or related field
  • 5+ years experience in a managerial role, preferably in a private household or luxury hospitality setting
  • Proven track record of excellent customer service
  • Strong leadership and interpersonal skills
  • Excellent organizational skills and attention to detail
  • Ability to work well under pressure and multitask

Preferred Skills and Qualifications

  • Masters degree in business administration, hotel/restaurant management, or related field
  • 7+ years experience in a managerial role, preferably in a private household or luxury hospitality setting
  • Working knowledge of housekeeping, laundry, and kitchen operations
  • Familiarity with security systems and procedures


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