Resume

Housekeeping Supervisor Resume Example & Writing Guide

Use this Housekeeping Supervisor resume example and guide to improve your career and write a powerful resume that will separate you from the competition.

As a housekeeping supervisor, you’ll be responsible for overseeing the cleaning operations of your hotel or motel. You’ll work with your team to develop effective cleaning routines and schedules, and you’ll be tasked with ensuring that your staff is following them.

If you’re looking for a new job in housekeeping or you want to move into a higher role within your current organization, here are some tips and an example resume to help you write a housekeeping supervisor resume that hiring managers will love.

Michael Garcia
Los Angeles, CA | (123) 456-7891 | [email protected]
Summary

Hardworking and reliable housekeeping supervisor with five years of experience in the hospitality industry. Demonstrated ability to lead a team of housekeepers, maintain high standards of cleanliness, and ensure guest satisfaction.

Education
Oakland Technical High School Jun '08
High School Diploma
Experience
Company A, Housekeeping Supervisor Jan '17 – Current
  • Supervised a team of housekeepers to ensure that the hotel rooms were cleaned and maintained at all times.
  • Developed schedules for each shift based on current staffing levels, guest room turnover rates, and occupancy goals.
  • Trained new employees in proper cleaning techniques and ensured adherence to safety standards by conducting inspections daily.
  • Assisted with special projects as needed such as preparing conference rooms or assisting guests during peak periods when necessary.
  • Maintained cleanliness of work areas including storage closets, laundry facilities, etc., ensuring that supplies are stocked appropriately and waste is disposed of properly according to local regulations.
Company B, Housekeeping Supervisor Jan '12 – Dec '16
  • Created a cleaning schedule for each team of housekeepers to ensure that all areas were thoroughly cleaned
  • Conducted regular inspections and reported any problems or concerns to management, resulting in increased customer satisfaction ratings
  • Supervised the training of new housekeeping staff members, ensuring that they understood company policies and procedures
  • Managed inventory levels by ordering supplies as needed; reduced cost by 10% through this practice
  • Trained three junior Housekeeping Supervisors on proper techniques for maintaining high standards of cleanliness
Company C, Housekeeping Assistant Jan '09 – Dec '11
  • Cleaned and maintained assigned areas, including but not limited to sweeping, mopping, dusting, vacuuming, and washing windows.
  • Stocked and replenished supplies in assigned areas as needed.
  • Performed deep-cleaning tasks as assigned, such as shampooing carpets and cleaning windows.
Certifications
  • Certified Hotel Housekeeper
  • Certified in Hotel and Lodging Management
  • Certified Environmental Health and Safety Professional
Skills

Industry Knowledge: Housekeeping, Customer Service, Safety, Risk Management
Technical Skills: Microsoft Office Suite
Soft Skills: Leadership, Teamwork, Communication, Customer Service, Problem Solving, Conflict Resolution, Critical Thinking, Time Management

How to Write a Housekeeping Supervisor Resume

Here’s how to write a housekeeping supervisor resume of your own.

Write Compelling Bullet Points

The best way to make your resume stand out is to use strong, specific language. So rather than saying you “managed housekeeping staff,” you could say that you “led team of 15 housekeepers to achieve 95%+ cleanliness rating in quarterly inspections, resulting in zero corrective action requests for first time in company history.”

The second bullet point is much stronger because it provides specific details about what you did and the results of your work. It also includes a quantifiable result (95%+ cleanliness rating).

Related: What Is a Housekeeping Supervisor? How to Become One

Identify and Include Relevant Keywords

When you apply for a housekeeping supervisor role, your resume will likely be scanned by an applicant tracking system (ATS) for certain keywords. ATS programs rank resumes based on how many of the desired keywords are found within the document. If your resume doesn’t have enough relevant keywords, the ATS might not forward it to a recruiter.

To increase your chances of getting an interview, use this list of common housekeeping supervisor keywords as a starting point to help you customize your resume.

  • Housekeeping
  • Hospitality
  • Hotel Management
  • Hospitality Management
  • Hotel Industry
  • Front Office
  • Rooms Division
  • Customer Satisfaction
  • MICROS
  • Food & Beverage
  • Culinary Skills
  • Rooms Division Management
  • Rooms Division Training
  • Menu Development
  • Restaurant Management
  • Rooms Operations
  • Banquet Operations
  • Tourism
  • Pre-opening
  • Room Service
  • Front Office Management
  • Event Management
  • Team Leadership
  • Revenue Analysis
  • Guest Service Management
  • Property Management Systems
  • Leadership
  • Team Building
  • Customer Service
  • Management

Showcase Your Technical Skills

Housekeeping supervisors use a variety of technology to complete their work, so it’s important to list any relevant technical skills you have. Programs like Microsoft Office Suite (Excel, Word, PowerPoint), Google Suite (Gmail, Docs, Drive, Calendar), and social media platforms like LinkedIn and Twitter are all commonly used by housekeeping supervisors. Additionally, housekeeping supervisors may be called on to use specific software programs relevant to their industry, so it’s important to be familiar with as many programs as possible.

Related: How Much Does a Housekeeping Supervisor Make?

Remember The Basics

As you draft your resume, you’ll want to keep a few basic guidelines in mind.

Make Your Resume Easy to Scan

There are a few things you can do to make your resume easier to read, such as left aligning your text, using a standard font type and size, and using bullets instead of paragraphs to list your experiences. You should also use all-caps and bold sparingly, and keep your bullets under two lines. Additionally, you can include some white space on the page to make the document easier to scan.

Be Concise

There is no one perfect length for a resume – it can vary depending on your experience and job history. However, a one-page resume is often the best option, especially for recent graduates or those without a lot of work experience. If you do need to go over one page, be sure to focus on the most relevant and recent information. The most important thing is to tailor your resume to the specific role you are applying for, and to make sure that all of the most important information is easy to find. When in doubt, less is more.

Proofread

Proofreading your resume is essential to ensure that it looks its best. Spelling mistakes, punctuation mistakes, and grammatical mistakes can all be easily corrected with a careful eye. Having someone else proofread your resume is also helpful, as they can catch mistakes that you may have missed.

Consider Including a Summary

A resume summary statement can be a powerful way to introduce yourself to a potential employer. It should succinctly describe who you are, what you do, and what your skills are. This can help to give the recruiter a better understanding of how your skills might be a good fit for the role you’re applying for. When writing your summary, be sure to focus on your best skills and experiences, and try to keep it to just a couple of lines.

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