Resume

Housekeeping Supervisor Resume Example & Writing Guide

Use this Housekeeping Supervisor resume example and guide to improve your career and write a powerful resume that will separate you from the competition.

As a housekeeping supervisor, you’ll be responsible for overseeing the cleaning operations of your hotel or motel. You’ll work with your team to develop effective cleaning routines and schedules, and you’ll be tasked with ensuring that your staff is following them.

If you’re looking for a new job in housekeeping or you want to move into a higher role within your current organization, here are some tips and an example resume to help you write a housekeeping supervisor resume that hiring managers will love.

Michael Garcia
Los Angeles, CA | (123) 456-7891 | [email protected]
Summary

Hardworking and reliable housekeeping supervisor with five years of experience in the hospitality industry. Demonstrated ability to lead a team of housekeepers, maintain high standards of cleanliness, and ensure guest satisfaction.

Education
Oakland Technical High School Jun '08
High School Diploma
Experience
Company A, Housekeeping Supervisor Jan '17 – Current
  • Supervised a team of housekeepers to ensure that the hotel rooms were cleaned and maintained at all times.
  • Developed schedules for each shift based on current staffing levels, guest room turnover rates, and occupancy goals.
  • Trained new employees in proper cleaning techniques and ensured adherence to safety standards by conducting inspections daily.
  • Assisted with special projects as needed such as preparing conference rooms or assisting guests during peak periods when necessary.
  • Maintained cleanliness of work areas including storage closets, laundry facilities, etc., ensuring that supplies are stocked appropriately and waste is disposed of properly according to local regulations.
Company B, Housekeeping Supervisor Jan '12 – Dec '16
  • Created a cleaning schedule for each team of housekeepers to ensure that all areas were thoroughly cleaned
  • Conducted regular inspections and reported any problems or concerns to management, resulting in increased customer satisfaction ratings
  • Supervised the training of new housekeeping staff members, ensuring that they understood company policies and procedures
  • Managed inventory levels by ordering supplies as needed; reduced cost by 10% through this practice
  • Trained three junior Housekeeping Supervisors on proper techniques for maintaining high standards of cleanliness
Company C, Housekeeping Assistant Jan '09 – Dec '11
  • Cleaned and maintained assigned areas, including but not limited to sweeping, mopping, dusting, vacuuming, and washing windows.
  • Stocked and replenished supplies in assigned areas as needed.
  • Performed deep-cleaning tasks as assigned, such as shampooing carpets and cleaning windows.
Certifications
  • Certified Hotel Housekeeper
  • Certified in Hotel and Lodging Management
  • Certified Environmental Health and Safety Professional
Skills

Industry Knowledge: Housekeeping, Customer Service, Safety, Risk Management
Technical Skills: Microsoft Office Suite
Soft Skills: Leadership, Teamwork, Communication, Customer Service, Problem Solving, Conflict Resolution, Critical Thinking, Time Management

How to Write a Housekeeping Supervisor Resume

Here’s how to write a housekeeping supervisor resume of your own.

Write Compelling Bullet Points

The best way to make your resume stand out is to use strong, specific language. So rather than saying you “managed housekeeping staff,” you could say that you “led team of 15 housekeepers to achieve 95%+ cleanliness rating in quarterly inspections, resulting in zero corrective action requests for first time in company history.”

The second bullet point is much stronger because it provides specific details about what you did and the results of your work. It also includes a quantifiable result (95%+ cleanliness rating).

Related: What Is a Housekeeping Supervisor? How to Become One

Identify and Include Relevant Keywords

When you apply for a housekeeping supervisor role, your resume will likely be scanned by an applicant tracking system (ATS) for certain keywords. ATS programs rank resumes based on how many of the desired keywords are found within the document. If your resume doesn’t have enough relevant keywords, the ATS might not forward it to a recruiter.

To increase your chances of getting an interview, use this list of common housekeeping supervisor keywords as a starting point to help you customize your resume.

  • Housekeeping
  • Hospitality
  • Hotel Management
  • Hospitality Management
  • Hotel Industry
  • Front Office
  • Rooms Division
  • Customer Satisfaction
  • MICROS
  • Food & Beverage
  • Culinary Skills
  • Rooms Division Management
  • Rooms Division Training
  • Menu Development
  • Restaurant Management
  • Rooms Operations
  • Banquet Operations
  • Tourism
  • Pre-opening
  • Room Service
  • Front Office Management
  • Event Management
  • Team Leadership
  • Revenue Analysis
  • Guest Service Management
  • Property Management Systems
  • Leadership
  • Team Building
  • Customer Service
  • Management

Showcase Your Technical Skills

Housekeeping supervisors use a variety of technology to complete their work, so it’s important to list any relevant technical skills you have. Programs like Microsoft Office Suite (Excel, Word, PowerPoint), Google Suite (Gmail, Docs, Drive, Calendar), and social media platforms like LinkedIn and Twitter are all commonly used by housekeeping supervisors. Additionally, housekeeping supervisors may be called on to use specific software programs relevant to their industry, so it’s important to be familiar with as many programs as possible.

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