20 ING Interview Questions and Answers

When it comes to interviews, every company has their own unique style. This can make preparing for an interview difficult, especially if you don’t know what to expect.

If you’re interviewing with ING, you can expect to be asked questions about your experience in the financial industry, your knowledge of banking and investment products, and your ability to provide excellent customer service.

To help you prepare, we’ve compiled a list of sample ING interview questions and answers. With these, you’ll be able to give thoughtful and well-informed responses that will impress your interviewer.

ING Interview Process

The interview process at ING can vary depending on the position you are applying for. However, most positions will require at least one phone interview and one in-person interview. The difficulty of the interviews will depend on the role you are applying for. For example, positions that require more technical skills may have a more difficult interview process. Overall, the experience of the interview process is generally positive, with most reviewers finding the staff to be friendly and professional.

1. Why do you want to work for ING?

This question is a great way for the interviewer to learn more about your interest in working for their company. It’s important to show that you’ve done some research on ING and can speak to its values, mission statement and overall goals.

Example: “I want to work for ING because I’m passionate about helping people achieve financial freedom. Your company has an excellent reputation for providing quality services to customers at reasonable prices. I also appreciate how much you value innovation and customer service. I think these are two things that make ING stand out from other banks.”

2. Have you ever worked on a project where the team was not aligned on expectations and goals? How did you handle it?

This question is a great way to show your problem-solving skills and ability to work with others. When answering, it can be helpful to describe the steps you took to resolve the issue or how you helped facilitate communication between team members.

Example: “At my previous job, I was working on a project where we were all trying to meet different deadlines. This led to some confusion among team members about who was responsible for what tasks. To help solve this issue, I created a spreadsheet that outlined each person’s responsibilities and due dates. This allowed everyone to see their individual roles and ensured that no one was overburdened.”

3. What is your knowledge of financial markets?

This question is a great way to test your knowledge of the financial markets and how you can apply it to ING’s business. You should be prepared to discuss what you know about the different types of financial markets, including foreign exchange, commodities, equities and fixed income.

Example: “I have extensive experience in all five major financial markets. I’ve worked as an analyst for both equity and fixed-income markets, so I understand the differences between them. I also have experience working with foreign exchange and commodity markets, where I learned how to trade currencies and commodities like gold and oil.”

4. Where do you see yourself in 5 years?

This question is a common one in interviews, and it’s often asked to see if you’re interested in long-term growth. It can also be used to determine whether your goals align with the company’s future plans. When answering this question, make sure that you are honest about what you want for yourself while also showing that you have researched ING’s career path options.

Example: “I hope to still be working here in five years. I’ve done my research on ING’s career paths, and I’m excited to learn more about them. I would love to continue growing within the company as an investment advisor.”

5. Tell me about a time that you had to make a decision with little information, how did you come to that conclusion?

This question can help the interviewer understand how you make decisions and whether or not you have experience making important choices with limited information. Use examples from your previous work to show that you are capable of making quick, yet informed decisions.

Example: “In my last position as a financial advisor, I had to make a decision about which investments were best for my clients without having all the information available. In this situation, I would first gather as much information as possible before meeting with my client. Then, I would discuss the options with them and explain why each option was beneficial. After they made their choice, I would continue to monitor the investment regularly to ensure it was performing well.”

6. Do you have any experience working with data science?

This question is a great way to gauge your knowledge of the company’s industry and how you can contribute to it. If you have experience working with data science, explain what projects you worked on that involved this type of work. If you don’t have any experience in this field, you can talk about other ways you’ve used data analysis to help improve processes or solve problems.

Example: “I haven’t had much experience working specifically with data science, but I do have some experience using data analytics to make improvements to my current role. In my last position as an IT specialist, I was tasked with finding ways to reduce our energy consumption by 20%. Using data analytics, I found several areas where we could save money without sacrificing performance.”

7. Describe a time when you were unsure of an answer to a client’s question, what did you do?

This question can help the interviewer understand how you handle uncertainty and whether you have a process for finding answers to questions.

Example: “I once had a client call me about an investment they made that was not performing as well as they expected. I told them I would look into it and get back to them within two business days with more information. When I called the client back, I explained that there were several factors contributing to the lower-than-expected performance of their investment. The client understood my explanation and appreciated that I took the time to find out what was going on.”

8. What do you think are the most important qualities for being a good analyst?

This question is an opportunity to show your knowledge of the analyst role and how you can be a successful employee. When answering, consider what skills are most important for analysts at ING and highlight any relevant experience or training that makes you qualified for this position.

Example: “I think one of the most important qualities for being a good analyst is attention to detail. Analysts need to have the ability to notice small changes in data and understand their significance. I’ve always been someone who pays close attention to details, which has helped me succeed in my previous roles as an analyst.”

9. What would you say is your greatest strength?

This question is a great opportunity to show the interviewer that you have an understanding of your own strengths and weaknesses. When answering this question, it can be helpful to think about what skills or abilities you possess that would help you succeed in this role.

Example: “My greatest strength is my ability to work well with others. I am always looking for ways to collaborate with my colleagues to achieve our goals. In my last position, I was able to use my teamwork skills to create a new process that streamlined our customer service department’s workflow. This helped us reduce wait times on phone calls by 20%.”

10. What programing languages are you familiar with?

The interviewer may ask this question to see if you have experience with the programming languages they use at ING. If you don’t have any experience with their specific language, consider mentioning a similar one that you do know how to use.

Example: “I am proficient in Java and C++, but I also understand basic syntax of Python and Ruby. In my last role as an IT specialist, I was responsible for maintaining the company’s servers and databases, so I had to learn these languages quickly.”

11. When writing code, how much importance do you place on readability? Explain.

The interviewer may ask this question to assess your ability to write code that is easy to read and understand. This can be an important skill for developers who work on large projects with many team members. In your answer, explain how you prioritize readability in your coding process.

Example: “I place a lot of importance on writing code that’s easy to read and understand because it makes my job easier when I don’t have to spend as much time explaining what I’ve written. When working on a project with multiple developers, it’s also helpful to use common formatting standards so everyone understands each other’s code.”

12. Do you have any experience with databases? What kind?

This question is a great way to show your technical knowledge and experience with databases. If you have worked with specific types of databases in the past, be sure to mention them.

Example: “I have extensive experience working with relational databases like MySQL and PostgreSQL. I also have some experience with NoSQL databases such as MongoDB and Redis. In my last role, I was responsible for maintaining our database servers and ensuring that they were running smoothly.”

13. Have you worked in agile teams before? What has been your experience with them?

Agile teams are common in the technology industry, and ING may want to know if you have experience working with them. This can help them determine whether or not you’re a good fit for their company. If you haven’t worked in an agile team before, consider describing what your ideal agile team would look like.

Example: “I’ve never worked in an agile team before, but I think it’s important to be able to communicate effectively with others on the team. I’m always willing to ask questions when I don’t understand something, and I believe that communication is key to success. I also think it’s important to be flexible and adaptable as a member of an agile team. There will likely be changes throughout the project, so flexibility is essential.”

14. Do you have any experience with big data? If so, please describe.

This question is a great way to determine if you have the right skills and experience for this role. If you don’t, it’s okay to say so and explain what you would do in that situation.

Example: “I’ve worked with big data before, but I’m not an expert. In my last position, we had a lot of data that needed to be analyzed quickly. We used Hadoop to store our data and Hive to analyze it. This allowed us to process large amounts of information very efficiently.”

15. Can you tell us about a time you implemented new technology at your previous job?

This question is a great way to show your ability to learn new technology and adapt to change. When answering this question, it can be helpful to mention the specific technology you learned and how it helped you in your job.

Example: “At my previous job, I was tasked with learning a new software that would help us manage our customer accounts more efficiently. The software allowed me to create reports for management on customer activity and account balances. This information helped me provide better service to customers by identifying any issues or concerns they may have had.”

16. We like our employees to take initiative and be proactive, give an example of a time you took initiative.

This question is a great opportunity to show your problem-solving skills and ability to take initiative. When answering this question, it can be helpful to provide an example of how you solved a problem or helped someone else solve a problem.

Example: “At my previous job, I noticed that our customers were having trouble finding the information they needed on our website. So, I created a new search function for our website that made it easier for customers to find what they were looking for. This change increased customer satisfaction with our company.”

17. In order to get up to speed quickly, we need all of our software engineers to have excellent communication skills. How would you rate your communication skill on a scale of 1-10?

This question is a great way to assess an applicant’s self-awareness and ability to evaluate their own skills. It also allows you to gauge how they would rate themselves against the rest of your team, which can be helpful when making hiring decisions.

Example: “I’d say my communication skills are about a seven out of ten. I’m always open to feedback on how I can improve in this area, though.”

18. Give us an example of a time when you had to learn something very complex, such as a new programming language or technique, how did you approach learning it?

This question is a great way to show your ability to learn new things and apply them in the workplace. It also shows that you are willing to take on challenges and work hard to achieve success.

Example: “When I was working as an IT specialist, my manager asked me to create a program that would allow our company to track customer data more efficiently. At first, I wasn’t sure how to approach this task because it seemed very complex. However, I decided to break down the project into smaller tasks so I could focus on one thing at a time. After several weeks of research and development, I created a program that allowed us to track customer information much more effectively.”

19. As a business analyst, part of your job will involve communicating with clients. What kind of communication style do you use with customers?

This question is an opportunity to show the interviewer that you have strong communication skills and can effectively communicate with clients. Your answer should include examples of how you use your communication style to help customers understand complex financial information.

Example: “I believe in using a straightforward, no-nonsense approach when communicating with customers. I find this method helps me explain complex financial concepts in a way that my customers can easily understand. For example, during my last job as a business analyst at Wells Fargo, one of my clients was a small business owner who wanted to know more about investing in stocks. I used analogies to describe stock prices and helped him understand why it’s important for his company to invest in stocks.”

20. What do you think is the most important quality for a successful software engineer?

This question is an opportunity to show your knowledge of the role and how you can be a valuable asset to ING. A software engineer at ING needs to have strong problem-solving skills, excellent communication skills and attention to detail. You should also highlight any technical skills that make you qualified for this position.

Example: “I think the most important quality for a successful software engineer is creativity. Engineers need to be able to come up with new solutions to problems and find ways to improve existing systems. I am always looking for ways to innovate and create better products or services.”