Insurance Agency Manager Resume Example & Writing Guide
Use this Insurance Agency Manager resume example and guide to improve your career and write a powerful resume that will separate you from the competition.
Insurance agency managers are responsible for overseeing the operations of their agency—from staffing and training to sales and marketing. They’re highly organized and detail oriented, with excellent communication skills. And they’re able to keep their finger on the pulse of their industry, staying up to date on the latest trends and regulations.
Because insurance is such a specialized field, insurance agency managers often have a lot of experience in the industry before they land their first managerial role. But that doesn’t mean it’s impossible for newcomers to break into the field.
Here are some tips and an example resume template to help you write a compelling insurance agency manager resume that will get you noticed by hiring managers everywhere.
How to Write an Insurance Agency Manager Resume
Here’s how to write an resume of your own.
Write Compelling Bullet Points
The best way to make your resume stand out is to use specific examples and numbers. So rather than saying you “managed agency staff,” you could say that you “reduced turnover rate by 15% by creating new training program and improving employee retention rates by 20% over two years.”
The second bullet point is much stronger because it provides specific details about what you did and the results of your work.
Identify and Include Relevant Keywords
When you apply for an insurance agency manager role, your resume is likely to be scanned by an applicant tracking system (ATS) for certain keywords. The ATS will look for keywords related to the position like “insurance” or “healthcare” in order to determine whether your skills and experience are a match for the job. If your resume doesn’t include enough of the right terms, your application might not make it past the initial screening process.
To increase your chances of getting an interview, you should use this list of commonly used insurance agency manager keywords as a resource when you’re building your resume:
- Insurance
- Life Insurance
- Property & Casualty Insurance
- General Insurance
- Commercial Insurance
- Underwriting
- Insurance Brokerage
- Risk Management
- Term Life Insurance
- Casualty Insurance
- Workers Compensation
- Liability
- Claims Management
- Homeowners Insurance
- Health Insurance
- Sales
- Customer Service
- Customer Satisfaction
- Agent
- Financial Services
- Managed Care
- Medicare
- Health Care
- Disability Insurance
- Medicare Supplements
- Long-term Care
- Group Benefits
- Employee Benefits Design
- Retirement Planning
- Disability Income
Showcase Your Technical Skills
As an insurance agency manager, you will need to be proficient in the use of various software programs in order to manage your agency effectively. These programs may include customer relationship management (CRM) software, accounting software, and claims processing software. Additionally, you will need to be familiar with the insurance industry’s underwriting guidelines and rating systems.