Intake Specialist Resume Example & Writing Guide
Use this Intake Specialist resume example and guide to improve your career and write a powerful resume that will separate you from the competition.
Intake specialists are the first point of contact for many people seeking mental health services. They’re responsible for building rapport with clients, assessing their needs, and connecting them with the right resources.
Intake specialists are often the first point of contact for people seeking mental health services. They’re responsible for building rapport with clients, assessing their needs, and connecting them with the right resources.
Here are some tips and an example resume to help you write your own fantastic intake specialist resume that hiring managers will love.
How to Write an Intake Specialist Resume
Here’s how to write an intake specialist resume of your own.
Write Compelling Bullet Points
The best way to make your resume stand out is to use specific examples and numbers. So rather than saying you “provided customer service,” you could say you “provided customer service by answering 10 calls per hour, resulting in a 95% satisfaction rate.”
The second bullet point is much stronger because it provides specific details about what you did and the results of your work. And it also includes a quantifiable number to demonstrate your level of productivity.
Identify and Include Relevant Keywords
When you apply for an intake specialist role, your resume is likely to go through an applicant tracking system (ATS). This software looks for certain keywords related to the job opening in order to determine whether your skills and experience are a match. If your resume doesn’t include enough relevant keywords, the ATS might automatically reject your application.
The best way to identify the right keywords is to read through the job posting and take note of the terms that appear most frequently. Then, use those same words throughout your resume. Here are some common intake specialist keywords to get you started:
- Intake Services
- Case Management
- Social Services
- Mental Health
- Crisis Intervention
- Psychotherapy
- Community Outreach
- Mental Health Counseling
- Nonprofit Organizations
- Psychosocial
- Child Welfare
- Program Development
- Counseling Psychology
- Child Protective Services
- Volunteer Management
- Public Speaking
- Fundraising
- Data Entry
- Community Development
- Working with Adolescents
- Organization Skills
- Microsoft Access
- Management
- Customer Service
- Customer Satisfaction
- Leadership
- Social Media
- Communication
- Event Planning
- Strategic Planning
Showcase Your Technical Skills
Intake specialists use a variety of technology in their work, so it is important to list all of the programs and systems that you are familiar with. This might include programs like Microsoft Office Suite, Outlook, and Excel; or systems like electronic health records and patient databases. Additionally, intake specialists need to be familiar with the procedures and protocols related to their field. So if you have experience with any of these programs or systems, be sure to list them on your resume.