Internal Communications Manager Resume Example & Writing Guide

Use this Internal Communications Manager resume example and guide to improve your career and write a powerful resume that will separate you from the competition.

Internal communications managers are the voice of their organizations. They develop content that explains new initiatives or updates employees on changes within their companies. They also create training materials and handle press releases.

If you’re an organized, detail-oriented person with a knack for making complex information accessible to a broad audience, then you might have what it takes to thrive as an internal communications manager. And if you’re ready to move into a position where you’ll be tasked with communicating with employees across departments, divisions, and offices, then this job could be the perfect next step in your career.

Here are some tips and an example to help you write a fantastic internal communications manager resume that hiring managers will love.

Jennifer Thomas
Los Angeles, CA | (123) 456-7891 | [email protected]

Strategic internal communications manager with experience in developing and executing communications plans that engage, educate, and motivate employees. Proven ability to manage multiple projects simultaneously and think outside the box to create engaging content. Passionate about social responsibility and using communications as a tool to make a positive impact on the world.

California State University, Northridge Jun '10
M.A. in Communication Studies
California State University, Northridge Jun '06
B.A. in Communication Studies
Company A, Internal Communications Manager Jan '17 – Current
  • Developed and implemented a new internal communications strategy to increase awareness of the company’s mission, vision, values, and goals among employees.
  • Managed all aspects of the launch including developing content for an employee newsletter that reached over 1,000 employees worldwide.
  • Created a video highlighting the company’s history as well as its future growth plans which was viewed by over 2,500 employees at our annual meeting in New York City.
  • Oversaw creation of multiple marketing collateral pieces such as brochures and e-mail blasts to promote various products and services offered by the company.
  • Collaborated with external vendors on projects related to print production and web development for both corporate websites and intranet sites used by employees around the world.
Company B, Internal Communications Manager Jan '12 – Dec '16
  • Spearheaded the development of a new internal communications strategy, resulting in an increase in employee engagement scores by 10%
  • Conducted regular training sessions for all employees on company policies and procedures to ensure consistent communication
  • Managed social media accounts (Facebook, Twitter, Instagram) as well as the company website and email newsletter
  • Collaborated with marketing team to develop content that was relevant and engaging to employees
  • Developed quarterly newsletters highlighting company news and events, increasing employee participation in events by 20%
Company C, Public Relations Specialist Jan '09 – Dec '11
  • Developed and executed public relations campaigns to promote client products, services, and brand awareness.
  • Wrote press releases, media alerts, and pitch letters to secure media placements in print, online, and broadcast outlets.
  • Managed social media accounts for clients and created content for various platforms including Facebook, Twitter, and Instagram.
  • Internal Communications Certificate (HubSpot Academy)
  • Certified Professional in Employee Relations (CPER)
  • Certified Internal Communicator (CIC)

Industry Knowledge: Corporate Communications, Branding, Marketing Communications, Creative Writing, Press Releases, Social Media Management, Crisis Management
Technical Skills: Microsoft Office Suite, Adobe InDesign, Adobe Illustrator, Adobe Photoshop, Microsoft PowerPoint
Soft Skills: Communication, Critical Thinking, Problem-Solving, Leadership, Teamwork

How to Write an Internal Communications Manager Resume

Here’s how to write an resume of your own.

Write Compelling Bullet Points

When it comes to writing bullet points, the more specific you can be, the better. Rather than simply saying you “managed social media accounts,” you could say that you “managed social media accounts for top-tier fashion brand, increasing followers by 20% in six months.”

The second bullet point is much stronger because it provides specific details about what you did and the results of your work. It also provides a specific timeframe in which the work was done.

Identify and Include Relevant Keywords

When you submit your resume for an internal communications manager role, it’s likely that it will be scanned by an applicant tracking system (ATS) for certain keywords. This software looks for specific terms related to the job, like “media relations” or “editorial writing.” If your resume doesn’t include enough of the right terms, the ATS might not forward it to a recruiter.

To increase your chances of getting an interview, use this list of common internal communications keywords as a starting point. Then, add other relevant keywords that are specific to the role you’re applying for.

  • Internal Communications
  • Employee Engagement
  • Internal Communications Strategy
  • Employee Relations
  • Employee Wellness
  • Employee Training
  • Communication
  • Public Relations
  • Change Management
  • Crisis Communications
  • Strategy
  • Copywriting
  • Writing
  • Message Development
  • Press Releases
  • Corporate Communications
  • Strategic Communications
  • Stakeholder Engagement
  • Social Media Marketing
  • Blogging
  • Editing
  • Marketing Strategy
  • Newsletters
  • Event Planning
  • Storytelling
  • Social Media
  • Public Speaking
  • Management
  • Internal Marketing
  • Adobe Photoshop

Showcase Your Technical Skills

As an internal communications manager, you need to be proficient in a variety of software programs and systems in order to effectively do your job. This might include programs like Microsoft Office Suite, Google Suite, Slack, and Hootsuite. You should also be familiar with social media platforms like Twitter, Facebook, and LinkedIn. Additionally, it’s important to be able to use data analytics tools to measure the effectiveness of your communications campaigns.


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