Internet Sales Representative Resume Example & Writing Guide

Use this Internet Sales Representative resume example and guide to improve your career and write a powerful resume that will separate you from the competition.

As an online sales representative, you’ll be tasked with building lasting relationships with customers, educating them about your company’s products and services, and convincing them to make a purchase. If you’re a people person who thrives in a fast-paced environment, this could be the perfect role for you.

Here are some tips plus an example to help you write a fantastic online sales representative resume that hiring managers will love.

Mary Thompson
Houston, TX | (123) 456-7891 | [email protected]

Seasoned and successful internet sales representative with over 10 years of experience in the technology industry. Proven success in consultative selling, developing long-term customer relationships, and closing deals. Driven to exceed quotas and exceed customer expectations.

The University of Texas at Austin Jun '10
B.A. in Business Administration
Company A, Internet Sales Representative Jan '17 – Current
  • Managed the sales process from initial contact through close and ensured that all customers were serviced in a professional, ethical manner.
  • Provided technical support for internet services to existing customers by phone or at customer locations as needed.
  • Maintained knowledge of products and services available to ensure accurate responses to inquiries regarding pricing, features, availability, etc.
  • Assisted with marketing efforts such as attending community events and participating in radio station promotions when applicable.
  • Performed other duties related to job responsibilities as assigned by management including but not limited to installation/service calls, data entry, inventory control, etc..
Company B, Internet Sales Representative Jan '12 – Dec '16
  • Created and maintained a sales pipeline of potential clients by reaching out to new leads daily
  • Followed up with all prospective customers, qualifying them as sales-ready or not
  • Maintained an average close rate of 25% for inbound leads (up from 15% prior to hire)
  • Achieved personal bests in monthly revenue goals through consistent prospecting efforts
  • Improved overall team performance by 20% through training on lead qualification techniques
Company C, Sales Representative Jan '09 – Dec '11
  • Consistently achieved or exceeded sales quotas by prospecting new leads and selling products and services to customers.
  • Maintained strong relationships with existing clients to encourage repeat business and referrals.
  • Researched and resolved customer complaints in a timely and professional manner.
  • Certified Sales Professional
  • Certified Social Selling Trainer
  • HubSpot Inbound Sales Certified

Industry Knowledge: Sales, Marketing, Lead Generation, CRM Systems
Technical Skills: Microsoft Office Suite, Google Analytics, Google AdWords, Facebook Ads Manager, LinkedIn Ads
Soft Skills: Communication, Customer Service, Time Management, Problem Solving, Organizational Skills

How to Write an Internet Sales Representative Resume

Here’s how to write an resume of your own.

Write Compelling Bullet Points

Bullet points are the most important part of your resume because they’re the first thing recruiters and hiring managers will read. And they’re the best way to showcase your experience and qualifications.

But many job seekers make the mistake of using generic bullet points that don’t really tell a story or provide any context about their experience.

Instead, you should use your bullet points to tell a story about your experience. And that story should be specific and detailed.

For example, rather than saying you “managed customer accounts,” you could say you “managed customer accounts for large enterprise clients, resulting in a 15% increase in customer retention rate over six months.”

The second bullet point is much more interesting and provides more detail about what you did and the results of your work.

Identify and Include Relevant Keywords

When you apply for a job online, your resume is likely to be scanned by an applicant tracking system (ATS) for certain keywords. ATS programs rank resumes based on how many of the desired keywords are found in the document. If your resume doesn’t include enough of the right terms, your application might not make it past the initial screening process.

The best way to make sure your resume contains the right keywords is to carefully read through each job posting and take note of the terms that are used most frequently. Then, use those same terms when you write your resume. Here are some common online sales representative keywords to get you started:

  • Sales
  • Marketing
  • Sales Management
  • Social Media
  • Business Development
  • Business-to-Business (B2B)
  • Marketing Strategy
  • Management
  • Customer Service
  • Microsoft Access
  • Adobe Photoshop
  • Negotiation
  • Team Leadership
  • Sales Operations
  • Adobe Illustrator
  • Project Management
  • Customer Relationship Management (CRM)
  • Customer Satisfaction
  • Direct Sales
  • Social Media Marketing
  • Cold Calling
  • Digital Marketing
  • Communication
  • Customer Experience
  • Digital Media
  • Online Marketing
  • Account Management
  • Marketing Management
  • Online Advertising
  • Strategy

Showcase Your Technical Skills

As an internet sales representative, you will need to be proficient in the use of technology in order to do your job effectively. This might include familiarity with internet research databases, customer relationship management (CRM) software, or e-commerce platforms. Additionally, many companies are now using social media platforms to market their products and services, and sales representatives who are familiar with these platforms will be better equipped to take advantage of this growing trend.


Labor And Employment Attorney Resume Example & Writing Guide

Back to Resume

Social Media Copywriter Resume Example & Writing Guide