20 Intuit Interview Questions and Answers

When it comes to interviews, being prepared is key to success. And when you’re interviewing with a specific company, it’s important to be ready to answer questions about that company.

If you’re interviewing with Intuit, you’ll want to be prepared to answer questions about the company, its products, and its culture. To help you out, we’ve compiled a list of sample Intuit interview questions and answers.

With these questions and answers in hand, you’ll be ready to impress your interviewer and land the job.

Intuit Interview Process

The interview process at Intuit can vary depending on the position you are applying for. However, most positions will require at least one phone screening, followed by one or more in-person interviews. For some positions, you may also be required to complete a written assessment or give a presentation. Overall, the interview process is fair and thorough, but can be lengthy depending on the role you are applying for.

1. What is your experience with software development?

This question is an opportunity to show your knowledge of Intuit’s products and how you can apply them in a business environment. If you have experience with the company’s software, describe what it was like using it. If you don’t have direct experience, explain why you’re interested in learning more about Intuit’s offerings.

Example: “I’ve used QuickBooks for my own small business since I started it five years ago. It has been invaluable in helping me keep track of expenses and revenue so that I could make informed decisions about where to spend money and when to hire additional staff members. I also worked as an IT professional at a large corporation for three years, which gave me valuable insight into how businesses use technology to streamline their operations.”

2. How would you describe your customer service style?

Customer service is an important part of working in a customer-facing role. Employers ask this question to make sure you have the right personality for their company and that you can provide quality customer service to clients. When answering, think about what your ideal customer service experience would be like. Try to describe how you would help customers with any issues they might have.

Example: “I believe that providing excellent customer service should be a top priority for anyone in a customer-facing position. I am always willing to go above and beyond to ensure my clients are happy with our services. I try to treat every client as if they were a close friend or family member. I also take pride in being able to solve problems quickly and efficiently so that clients don’t need to wait long periods of time for answers.”

3. How has your education prepared you for this position?

Employers ask this question to learn more about your education and how it relates to the job you’re applying for. Use your answer to explain what classes you took that relate to the position, and highlight any skills or knowledge you gained from those classes that will help you succeed in the role.

Example: “I have a bachelor’s degree in business administration with an accounting concentration. In my major, I learned many different accounting methods and software programs that are essential for working as an accountant. My education has prepared me for this position because of these skills I’ve developed.”

4. Provide an example of a time when you had to go above and beyond for a customer.

This question is an opportunity to show your dedication and commitment to customer service. When answering this question, it can be helpful to mention a specific situation where you went above and beyond for a customer and how that experience helped you develop as a professional.

Example: “I once had a customer who was having trouble with their QuickBooks software. They called me at 10 p.m. on a Friday night because they were in the middle of a project and needed help. I stayed on the phone with them until we figured out what the issue was and resolved it. The next day, they sent me an email thanking me for my patience and hard work.”

5. If hired, what would be your approach to designing software?

This question is an opportunity to show your creativity and problem-solving skills. Your answer should include a specific example of how you would approach software design, as well as the steps involved in that process.

Example: “I would start by researching my client’s business model and goals. I would then create wireframes for each page of the software and test them with users to ensure they are easy to navigate. After testing, I would implement the designs into the final product.”

6. Tell me about a time where you had to handle a difficult customer.

This question is a great way to assess your customer service skills and how you handle conflict. When answering this question, it can be helpful to mention the steps you took to resolve the situation or what you learned from the experience.

Example: “In my previous role as an accountant, I had a client who was very upset with our services. They felt like we were not providing them with enough attention and that their financials weren’t being handled properly. I scheduled a meeting with the client where I listened to all of their concerns and asked questions to better understand their needs. After the meeting, I decided to hire another accountant to help me manage some of my clients so I could focus more on quality assurance.”

7. Do you have any accounting or tax preparation experience?

This question is a great opportunity to highlight your relevant experience and showcase your skills. If you have any accounting or tax preparation experience, be sure to mention it in your answer.

Example: “I’ve worked as an accountant for the past five years at my current company. I started out as an entry-level accountant but quickly gained valuable experience by working with senior accountants on complex projects. This helped me develop my own skills and knowledge of accounting procedures. Now, I’m responsible for managing multiple clients’ accounts and preparing their financial statements.”

8. Describe how you would work on a project with multiple deadlines.

This question is a great way to assess your time management skills and ability to work under pressure. When answering this question, it can be helpful to describe how you would prioritize tasks and manage your schedule.

Example: “I have experience working on multiple projects at once, so I know how to balance my time between different deadlines. In my last role, I was responsible for managing the company’s social media accounts while also creating content for our blog. I had to create new posts every week for the blog and post daily updates to our social media channels. To ensure that I met all of these deadlines, I set aside one hour each morning to write blog posts and another hour in the evening to update our social media accounts.”

9. Are you comfortable working independently?

Working for Intuit can involve a lot of independent work. The company wants to make sure you’re comfortable with this type of environment and have the skills necessary to succeed on your own. When answering, highlight your ability to manage your time effectively and complete projects independently.

Example: “I am very comfortable working independently. In my last role, I was often given assignments that required me to research information and create reports without much guidance from my manager. This allowed me to develop my critical thinking and problem-solving skills while also learning how to apply them in different situations. I’m confident that I could do the same thing at Intuit.”

10. Can you tell me about a time when you were working on a team project and there was conflict, how did you handle it?

When working in a team environment, there may be times when you and your coworkers disagree on how to complete a project or task. Employers ask this question to make sure that you can work well with others and resolve conflict. In your answer, try to show that you are willing to compromise and collaborate with others.

Example: “In my last position as an accountant, I worked on a team of five other accountants. We all had different ideas about how we should organize our client’s financial information. While some of us wanted to use color-coded folders, others preferred sorting the information by type. After discussing it for a while, we decided to sort the information by type but also create color-coded folders within each category.”

11. Why do you want to work at Intuit?

This question is a great way for the interviewer to learn more about your interest in their company. When answering this question, it can be helpful to mention specific aspects of Intuit that you admire or find interesting.

Example: “I have always admired Intuit’s mission and values as a company. I think it’s important to work somewhere where innovation is highly valued and encouraged. In my last role, I was able to implement several new processes that helped our team save time and money. I would love to continue working with innovative solutions at Intuit.”

12. What are some important qualities for a successful software engineer?

This question can help the interviewer get to know you as a person and how your personality might fit in with Intuit’s culture. When answering this question, it can be helpful to mention qualities that are important to you personally or professionally.

Example: “I think one of the most important qualities for a successful software engineer is creativity. I’ve found that being able to come up with new ideas and solutions is essential when working on complex projects. Another quality I find important is communication. Software engineers often work in teams, so it’s important to me that my coworkers understand what I’m doing and why. Finally, I think it’s important to have patience as a software engineer because sometimes there are delays in projects.”

13. We want our employees to take initiative in their projects. Give us an example of a time that you took the initiative in a project.

This question is an opportunity to show your problem-solving skills and ability to take on challenges. When answering this question, think of a time you took initiative in a project or task that resulted in positive outcomes for yourself or others.

Example: “In my previous role as a financial advisor, I noticed many clients were having trouble understanding their budgeting software. They would often call the office with questions about how to use the software, which was taking up valuable time from other tasks. I decided to create a training video series to help our clients learn how to use the software more effectively. This helped our clients understand the software better and reduced the number of calls we received.”

14. Why should we hire you over another applicant?

This question is a great opportunity to highlight your skills and experience that make you the best candidate for the job. When answering this question, it can be helpful to refer to the job description or any other information you have about the position.

Example: “I am an experienced accountant with five years of experience in financial management software. I’m highly organized and detail-oriented, which makes me a strong problem solver who can find solutions to complex issues. In my previous role as an accountant, I helped my company save money by implementing new accounting procedures and finding ways to reduce expenses.”

15. What steps would you take to ensure that all customers receive high quality service?

This question is an opportunity to show your customer service skills and how you would apply them in a role at Intuit. When answering this question, it can be helpful to list the steps you would take to ensure that customers receive high quality service from their representatives.

Example: “I believe that providing excellent customer service starts with hiring friendly and empathetic employees who are willing to go above and beyond for our clients. I would make sure all of my team members understand what makes great customer service and encourage them to use their own experiences as consumers when interacting with our customers.”

16. Do you have experience using Quickbooks?

This question is a great way to determine if you have experience with Intuit’s products. If you don’t, it’s okay to say so and explain what similar software you’ve used in the past.

Example: “I have extensive experience using Quickbooks for my clients at my current job. I also use FreshBooks, which offers many of the same features as Quickbooks but has more flexibility when it comes to invoicing and managing client accounts.”

17. Which area of engineering interests you the most?

This question is a great way to show the interviewer that you have an interest in their company and its products. It also gives them insight into what your career goals are, which can help them decide if you’re a good fit for the position. When answering this question, try to choose an area of engineering that aligns with the job description.

Example: “I’m most interested in software development because I love problem-solving and figuring out how to make complex systems more efficient. In my last role as a programmer, I was able to use my skills to create new features for our accounting software and improve existing ones.”

18. What programming languages do you have experience with?

The interviewer may ask this question to see if you have experience with the programming languages they use at Intuit. If you don’t have any experience with their specific language, consider mentioning a similar one that you do know how to use.

Example: “I’ve worked with Java and C++ in my previous role as an IT specialist. I also understand JavaScript, HTML and CSS.”

19. Have you ever worked remotely before?

Working remotely is a common practice for many employees at Intuit. The company has offices in the United States, Canada and India, so some employees work from home or other locations to support clients across time zones. If you have experience working remotely, explain how it helped your productivity and performance.

Example: “I’ve worked remotely before, but I prefer to be in an office setting. However, I understand that remote work can be beneficial for both employers and employees. At my previous job, I was able to work remotely one day per week. This allowed me to spend more time with my family while still contributing to the team’s overall success.”

20. What does good user experience mean to you?

User experience is a key factor in the success of any business. The interviewer may ask this question to assess your understanding of UX and how you would apply it to Intuit’s products. In your answer, explain what makes for good user experience and give examples of how you’ve applied these principles to past projects.

Example: “Good user experience means that users can complete their tasks quickly and easily without getting lost or confused. I always make sure my designs are intuitive and easy to navigate so that customers don’t have to spend too much time figuring out how to use our software. For example, when I worked at XYZ Company, I redesigned the company website to be more visually appealing and easier to navigate.”