Career Development

16 IT Professional Skills for Your Career and Resume

Learn about the most important IT Professional skills, how you can utilize them in the workplace, and what to list on your resume.

IT professionals use a variety of skills to work with computer systems and solve technical problems. They often need to have strong problem-solving skills and be able to think critically to find solutions. IT professionals also need to be able to communicate effectively and work well with others. If you’re interested in a career in IT, learning about the necessary skills can help you determine if this field is a good fit for you.

Cloud Computing

Cloud computing is a technology that allows companies to store and access data from remote servers. This can help businesses save money on hardware, software and maintenance while also increasing their security. Cloud computing requires IT professionals to have knowledge of cloud storage systems, virtual private networks and other technologies used in the cloud.


Organization is the ability to keep track of files, documents and other information. As an IT professional, you may need to organize data for clients or employers. This skill can help ensure that you know where all your information is so you can find it when needed. It’s also important to be organized in order to complete projects on time and by the correct standards.


Virtualization is the process of using software to create a virtual version of an item. For example, you can use virtualization to create a virtual computer system that allows you to test new software or hardware without affecting your current setup. Virtualization also helps IT professionals save space and money by allowing them to store their data in one place instead of multiple physical locations.


Storage is the ability to manage and organize data. This includes knowing how to store files on a computer, network or cloud storage system as well as understanding backup procedures for safeguarding important information in case of an emergency. IT professionals should be able to identify which data is most valuable and ensure it’s backed up regularly.


Programming is the ability to create and modify computer software. It’s a valuable skill for IT professionals because it allows them to automate processes, which can help them streamline their work and improve efficiency. Programming also involves debugging, or fixing errors in code, so having programming skills can help you troubleshoot technical issues more efficiently.

Help Desk Support

Help desk support is the ability to provide technical assistance and troubleshooting for a company’s computer systems. This can include resolving issues, providing guidance on how to use software or hardware and identifying potential problems before they occur. Help desk support is an important skill for IT professionals because it allows them to maintain their company’s technology and ensure its reliability.


Communication is the ability to convey information in a way that others can understand. As an IT professional, you may need to communicate with clients and colleagues through email or instant messaging programs. You also might present data to managers or executives who aren’t familiar with technology, so it’s important to be able to explain technical concepts in layman’s terms.


Networking is the process of building relationships with others in your industry. This can help you find new job opportunities, learn about trends in technology and receive feedback on your work. You can also use networking to build a professional network that can support you when you need career guidance or other types of support.

Time Management

Time management is the ability to plan and execute tasks in a way that ensures you meet deadlines. As an IT professional, time management skills are essential because they allow you to complete projects on time and ensure your clients receive quality service. To improve your time management skills, try scheduling your workday with specific start and end times for each task. This can help you focus on one task at a time and finish your work faster.

Data Management

Data management is the ability to store, organize and retrieve data. This skill set can be useful for IT professionals because it allows them to manage large amounts of information related to their projects. Data management skills are also necessary when working with cloud computing, which involves storing data remotely rather than on-site.

Problem Solving

Problem solving is the ability to identify and resolve issues. As an IT professional, you may need to solve technical problems for clients or employers. For example, if a client’s computer isn’t working properly, you might be able to fix it by identifying the issue and providing solutions. You can also use problem-solving skills when creating new technology. When developing a new program, you may have to identify potential errors before they occur so that you can prevent them from happening in the future.

Customer Service

Customer service skills are important for IT professionals to have because they often work with clients who need help understanding technology. For example, if a client needs help setting up a new computer or software program, the IT professional can use their customer service skills to explain how it works and answer any questions the client may have. Customer service skills also allow an IT professional to be more personable when working with clients, which can make them more effective in their job.

System Administration

System administration is the ability to manage computer systems and networks. This includes installing software, maintaining hardware and troubleshooting issues with a system. It’s important for IT professionals to have strong system administration skills so they can keep their company’s computers running smoothly. You may also take courses in system administration to advance your career.


Security is the ability to protect data from unauthorized access. As an IT professional, you may be responsible for maintaining security protocols and ensuring that your company’s information remains safe. Security skills are especially important if you work in a field like cybersecurity or network administration where protecting sensitive data is part of your job description.

Desktop Support

Desktop support is the ability to troubleshoot and repair computer hardware. This includes understanding how different types of computers work, including desktops, laptops and tablets. It also involves knowing how to fix common issues like software errors, frozen screens or overheating devices.

To be an effective desktop support technician, you need to know how to use a variety of tools and resources to solve problems. You may also need to provide guidance on proper maintenance for hardware and software.

Attention to Detail

Attention to detail is the ability to notice small details and make adjustments accordingly. This skill can be especially important in IT, where even minor mistakes can have a large impact on an organization’s productivity. For example, if you’re working with computer hardware, it’s important to pay attention to the correct model numbers when ordering replacement parts so that your team has the right equipment for their needs.

How Can I Learn These IT Professional Skills?

There are a few ways that you can learn the IT Professional skills that are listed above. One way is to take some courses at a local college or online that will teach you the basics of these skills. Another way is to find a job in the IT field and learn on the job. You can also read books or articles on the internet that will give you some tips on how to improve your IT skills.


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