20 Keller Williams Interview Questions and Answers

Prepare for the types of questions you are likely to be asked when interviewing for a position at Keller Williams.

When it comes to real estate, Keller Williams is one of the biggest names in the business. If you’re hoping to land a job with this company, you’ll need to be prepared to answer some specific interview questions.

In this article, we’ll give you a rundown of some of the most common Keller Williams interview questions, as well as some tips on how to answer them. With this information in hand, you’ll be one step closer to impressing the interviewer and landing the job you want.

Keller Williams Interview Process

The interview process at Keller Williams is generally pretty straightforward. You’ll meet with a recruiter to discuss your experience in the real estate field and availability, and then go over training and commission splits. Once you’ve stated that you have a license, they’ll agree to sponsor you. The process is simple and straightforward. However, some candidates have reported a more extensive interview process, involving multiple meetings and timed assessments.

1. What is your real estate experience?

This question is a great way to show the interviewer your qualifications and experience. If you have previous real estate experience, be sure to highlight it in your answer. If you don’t have any prior experience, you can talk about other relevant work or volunteer experience that relates to real estate.

Example: “I’ve been working as a real estate agent for five years now. I started out with another company where I was able to learn more about the industry and how to help clients find their dream homes. After two years there, I moved over to Keller Williams Realty because of its reputation for excellent customer service.”

2. Tell us about a time where you had to manage someone who was upset, how did you handle it?

This question is a great way to show your communication skills and how you can diffuse a situation. When answering this question, it’s important to highlight the steps you took to resolve the issue and what actions you took to make sure it didn’t happen again.

Example: “I had a client who was upset because I forgot to send them an email about their property. They were very angry at first but after explaining that I sent the email two days before they said they understood. I apologized for my mistake and told them I would be more careful in the future.”

3. How would you describe your negotiation skills?

This question is an opportunity to show the interviewer that you have strong communication and problem-solving skills. Use examples from your previous work experience or education to highlight how you can negotiate effectively with clients, vendors and other stakeholders.

Example: “I am a very good negotiator because I understand my client’s needs and goals while also understanding the seller’s perspective. This helps me find common ground between both parties so we can reach an agreement that benefits everyone involved. In my last role as a real estate agent, I successfully negotiated a lower price for one of my clients by speaking with the seller directly about their concerns. They were happy to reduce the price by $5,000 in exchange for a quick closing.”

4. Are you comfortable with cold calling potential clients?

Cold calling is a common practice in real estate, and the interviewer will want to know if you’re willing to make calls to potential clients. Explain that you understand this is part of the job and provide examples of how you’ve done it in the past.

Example: “I’m not afraid of cold calling because I know it’s an important part of my job. In my previous position, I made between 50-100 cold calls per day. While some people were receptive to talking with me, others weren’t. However, I always remained professional and polite when speaking with them.”

5. How do you plan on building relationships within the community?

The Keller Williams culture is built on the idea of community. The company believes that by building relationships with clients, other real estate agents and local businesses, they can create a strong network of support for their agents. When you answer this question, show your interviewer how you plan to build these relationships in your new city.

Example: “I believe that it’s important to get involved in my community as soon as I move somewhere. In my last town, I volunteered at a local animal shelter every weekend. I also joined a book club where we discussed current events and political topics. These activities helped me make friends and learn more about the area.”

6. What are some ways that you stay up-to-date with current trends in the industry?

The real estate industry is constantly changing, and it’s important to stay up-to-date with the latest trends. This question helps employers understand how you plan to adapt to these changes in your role as a Keller Williams agent.

Example: “I have been working in real estate for five years now, so I am familiar with many of the current trends. However, I still make an effort to read industry publications and attend conferences to learn more about new technologies and strategies that can help me better serve my clients. For example, I recently attended a conference where I learned about a new technology that allows agents to create virtual tours of homes using 360-degree photography.”

7. What qualities do you believe make an effective real estate agent?

This question can help the interviewer determine if you have the qualities they look for in their agents. They may want to know that you’re a hard worker, organized and able to communicate effectively with clients. When answering this question, try to list specific qualities that you possess or skills that you’ve developed over your career as a real estate agent.

Example: “I believe an effective real estate agent is someone who’s motivated by helping others. I am always looking for ways to make my clients’ home buying or selling experience as positive as possible. An effective real estate agent also needs to be organized and detail-oriented. I pride myself on being prepared for every showing and open house.”

8. Do you have any experience working with stagers or designers?

If you have experience working with a stager or designer, the interviewer may ask this question to learn more about your process and how it benefited the client. If you don’t have any experience working with a stager or designer, you can answer honestly and explain that you are willing to work with one if needed.

Example: “I’ve worked with a stager in the past when I was selling my home. She helped me organize my furniture and decorate my house so that it looked its best for potential buyers. The stager also gave me tips on staging other homes I sold as an agent. This helped me understand what clients want from their real estate agents.”

9. Why should we choose you for this position?

This question is a great opportunity to show your knowledge of the company and how you can be an asset. You should highlight any experience or skills that are relevant to this position, such as:

Example: “I am passionate about real estate and have been working in the industry for five years. I believe my communication and negotiation skills would make me a valuable member of Keller Williams Realty because they help me build strong relationships with clients and other agents. My leadership skills also make me a good fit for this role because I enjoy helping others succeed.”

10. Have you ever worked in a team before? If so, what role did you play in those teams?

Teamwork is an important skill to have in the real estate industry. The interviewer may ask this question to see if you are a good team player and how your previous experience working with others has prepared you for this role.

Example: “I’ve worked on teams before, but I prefer to work independently because it allows me to be more productive. However, when I was in college, I worked as part of a group project where we had to create a marketing plan for a local business. We all contributed ideas and discussed our strategies together, which helped us come up with a successful marketing campaign.”

11. What types of marketing techniques do you think work best for Realtors?

This question is a great way to show your knowledge of the industry and how you can apply it to Keller Williams Realty. You should discuss some marketing strategies that have worked for you in the past, or explain what you think would be most effective for this company.

Example: “I believe social media is one of the best ways to market yourself as a real estate agent. It’s free advertising, and if you use it correctly, you can reach thousands of people with just a few posts. I also think blogging is an excellent way to build your brand and connect with potential clients. If you write about topics relevant to home buyers and sellers, they’ll see you as an expert in the field.”

12. Describe your personality and tell me why you would be successful at Keller Williams.

This question is a great way to show the interviewer that you have done your research on Keller Williams Realty and are qualified for the position. When answering this question, it can be helpful to mention specific personality traits that match those of Keller Williams agents.

Example: “I am an outgoing person who loves meeting new people. I enjoy being able to help others find their dream home or sell their current one. I also love working in real estate because I get to meet so many different people from all walks of life. I think my outgoing personality would make me a great fit for Keller Williams.”

13. What kind of activities do you like to do outside of work?

This question is a great way to learn more about the candidate’s personality and interests. It can also help you determine if they would fit in with your team. When answering this question, it can be helpful to mention something that shows how you are fun-loving or outgoing.

Example: “I love going on hikes and exploring new places. I have been hiking for years now and am always looking for new trails to conquer. I find it very relaxing and enjoy being outside. I think it is important to take time out of our busy schedules to relax and recharge.”

14. Which part of the home buying process do you enjoy most?

This question can help the interviewer understand what you enjoy most about working in real estate. It can also give them insight into which part of your job you’re best at and how you might approach a client’s home buying process.

Example: “I love meeting new people, so I really enjoy showing homes to prospective buyers. I find that it’s important to get to know my clients as individuals, so I try to learn as much about their preferences and needs as possible before we start looking at houses. This helps me show them only houses they’ll be interested in seeing.”

15. Who do you admire in the real estate world and why?

This question is a great way to show your knowledge of the industry and how you fit in. You can name someone who has achieved success in real estate, or someone who inspires you for other reasons.

Example: “I admire my mother because she’s always been an inspiration to me. She was a single mom who worked two jobs while going to school at night. She raised three kids on her own, but still managed to get her degree and start her own business. I’ve always wanted to be like her, so when I decided to go into real estate, it was because of her.”

16. Give an example of a time when you were able to use persuasion to successfully convince someone to see things your way.

This question is designed to assess your communication skills and ability to persuade others. When answering this question, it can be helpful to provide an example of a time when you were able to use persuasion to convince someone to see things from your perspective or change their mind about something.

Example: “In my previous position as a real estate agent, I had a client who was looking for a home in the suburbs but wanted to stay within her budget. She was adamant that she would not consider homes outside of her price range. However, after talking with her for some time, I was able to convince her to look at homes that were slightly more expensive than what she originally wanted. This led to her finding a home that met all of her needs.”

17. Have you ever had a conflict with a client, if so, how did you resolve it?

This question is an opportunity to show your problem-solving skills and ability to resolve conflict. When answering this question, it can be helpful to provide specific examples of how you resolved the conflict and what steps you took to ensure a positive outcome for both parties involved.

Example: “In my previous position as a real estate agent, I had a client who was very particular about their home search. They were looking for a house in a certain neighborhood with specific amenities. After searching for several weeks, we hadn’t found any homes that met all of their criteria. I decided to call them and explain the situation. We discussed our options and ultimately decided to expand their search parameters slightly. This allowed us to find a home that fit most of their needs.”

18. If a client told you they wanted to buy a home in a certain area but you knew there was nothing available in their price range, what would you do?

This question can help the interviewer determine how you would handle a challenging situation. In your answer, explain that you would try to find them something in their price range or refer them to another real estate agent who could help them.

Example: “I would first ask my client why they wanted to buy in this area and what they were looking for. If I knew of any homes coming on the market soon, I would tell them about it so they could get ready to make an offer as soon as it was listed. If there wasn’t anything available in their price range, I would let them know that I would continue to look for properties in their price range but if nothing came up, I would refer them to another real estate agent who may be able to help them.”

19. When can you start?

This question is a great way to end an interview. It shows your enthusiasm for the position and lets the interviewer know you’re ready to start as soon as possible. When answering this question, be sure to mention when you can start and also express any excitement you have about starting with Keller Williams Realty.

Example: “I am available to start immediately. I’m so excited to join Keller Williams Realty and get started on my real estate career. I’ve been looking forward to this day since I first applied.”

20. What motivates you?

This question can help the interviewer get to know you better and understand what drives your success. Your answer should reflect a passion for real estate, but it can also include other motivating factors such as helping others or achieving personal goals.

Example: “I am motivated by my clients’ happiness. I want them to feel confident in their decision to buy or sell a home and excited about the process. I enjoy being able to provide that experience for people and seeing how happy they are when everything goes smoothly.”


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