20 Kelsey-Seybold Clinic Interview Questions and Answers

Kelsey-Seybold Clinic is one of the largest multi-specialty clinics in the Houston area, with over 20 locations and more than 400 physicians. The clinic offers a wide range of services, from primary care to specialty care, and is always looking for talented and compassionate employees.

If you’re hoping to land a job at Kelsey-Seybold Clinic, you can expect to be asked a variety of questions about your qualifications, work history, and availability. In this guide, we’ve assembled a list of Kelsey-Seybold interview questions and answers to help you prepare for your interview.

Kelsey-Seybold Clinic Interview Process

The interview process at Kelsey-Seybold Clinic can vary depending on the position you are applying for. However, most positions will require at least one phone screen and one in-person interview. The interviews are generally fairly easy and straightforward, with common questions being asked about your experience and why you think you would be a good fit for the job. Overall, the interview process is positive and efficient, with most candidates hearing back within a few days to a week after their interview.

1. What is your experience with medical charting?

The interviewer may ask this question to learn about your experience with medical charting software. This is a skill that many healthcare professionals need to have, so the employer wants to know if you are familiar with their preferred system. In your answer, explain what kind of medical charting software you’ve used in the past and how comfortable you are using it.

Example: “In my previous position as a registered nurse, I was responsible for entering patient information into our electronic medical record. I am very comfortable using EMR systems because I had to use them at every facility where I worked. I also took an online course on learning how to use these systems more efficiently.”

2. Are you comfortable working in a fast paced environment?

The interviewer may ask this question to determine if you are able to adapt to a busy work environment. This is especially important for healthcare professionals, as they often have many patients and tasks to complete in a day. Your answer should show that you can handle working under pressure and prioritize your tasks effectively.

Example: “I am comfortable working in a fast-paced environment because I thrive on multitasking and completing my tasks efficiently. In my previous role as a nurse, I had several patients at once and would always make sure to check up on them regularly. I also prioritized the most urgent tasks first so I could get those done quickly.”

3. Tell me about a time where you had to work on an interdisciplinary team, how did it go?

Working as a nurse can often require you to work with other medical professionals, such as doctors and pharmacists. An interviewer may ask this question to learn more about your teamwork skills and how you interact with others in the workplace. In your answer, try to describe what made the experience positive and highlight any specific skills or traits that helped you succeed.

Example: “I recently worked on an interdisciplinary team of nurses and pharmacists at my previous job. The pharmacists were trying to figure out why some patients weren’t responding well to their new medication. I was able to provide them with information about the patients’ health conditions and symptoms they had been experiencing before taking the medication. This information helped the pharmacists determine which patients needed to be switched medications.”

4. If hired, what would be your approach to helping patients during the check-in process?

The interviewer may ask you this question to learn about your customer service skills and how you interact with patients. To answer, think of a time when you helped someone else check in at a facility or organization. Explain what steps you took to ensure the person had a positive experience.

Example: “When I worked as an administrative assistant for a small business, I assisted customers who came into the office during normal business hours. One day, a woman called the company because she couldn’t get her computer to turn on. She was very frustrated, but I remained calm and walked her through the process of restarting her computer. After that, she thanked me profusely and said she would be sure to recommend our services to others.”

5. Do you have any certifications or training related to nursing?

The interviewer may ask this question to learn more about your qualifications and experience. If you have any certifications or training, be sure to mention them in your answer.

Example: “I am a certified phlebotomist, which means I can draw blood from patients without the help of another nurse. This certification has helped me provide better care for my patients because it allows me to perform some procedures on my own. In addition to that certification, I also completed an online course on how to administer medications to patients.”

6. Describe a situation when you were able to help a patient that was having difficulty understanding their diagnosis.

This question is an opportunity to show your communication skills and ability to help patients understand their diagnosis. When answering this question, it can be helpful to describe a specific situation where you helped a patient understand their diagnosis in terms of how it affected them and what they could do about it.

Example: “When I was working as a nurse at a hospital, one of my patients had a difficult time understanding his diagnosis. He was diagnosed with cancer, but he didn’t know much about the disease or how it would affect him. I spent some extra time explaining the disease to him and answered all of his questions. I also gave him resources that he could use to learn more about the disease.”

7. Why do you want to work at Kelsey-Seybold Clinic?

Employers ask this question to learn more about your intentions for applying. They want to know that you are passionate about the role and excited to work with their team. When preparing your answer, think of what attracted you to Kelsey-Seybold Clinic in the first place. Consider mentioning a specific aspect of the organization that interests you.

Example: “I applied to Kelsey-Seybold Clinic because I am passionate about working in healthcare. I have always been interested in helping others, so I find it rewarding to be able to do so on a daily basis. I also love how friendly everyone is at Kelsey-Seybold Clinic. The staff seems like they genuinely care about each other and their patients. I would love to become part of such an amazing team.”

8. How well do you handle stressful situations?

Working in a medical environment can be stressful. Employers ask this question to make sure you have the ability to handle stress and remain calm when working with patients. In your answer, explain how you manage stress and provide an example of a time you faced a stressful situation and succeeded.

Example: “I am able to stay calm under pressure because I know that my actions are helping someone. When I was in nursing school, I had a patient who was experiencing severe pain. The patient’s family members were very upset, but I remained calm and helped them understand what we were doing to help their loved one. By remaining calm, I was able to reassure the family and keep everyone informed about our plan of care.”

9. If you were asked to create a new procedure or policy for the clinic, how would you go about doing so?

This question is an opportunity to show your leadership skills and ability to work with others. When answering this question, it can be helpful to describe a time you created or helped create a new policy or procedure for your current or previous employer.

Example: “At my last job, I was asked to help develop a new patient intake form that would make the registration process more efficient. We met as a team to discuss what information we needed from patients during registration and how we could collect that information in a way that made sense for our clinic. After several meetings, we came up with a new form that streamlined the registration process and reduced wait times.”

10. We are looking for nurses who can take initiative and work independently. Would you consider yourself independent?

This question is an opportunity to show your ability to work independently and take initiative. It’s important to be honest in your answer, but you can also highlight how you would use your independence to benefit the team.

Example: “I consider myself independent because I am able to think critically and solve problems on my own. However, I know that no one person has all of the answers, so I always welcome input from others. For example, when I was working with a patient who had diabetes, I noticed they were having trouble seeing their glucose levels. I asked for help from another nurse, and together we figured out that the patient needed new glasses.”

11. Have you ever worked in a hospital setting before?

This question is a great way for the interviewer to learn more about your experience and how it relates to working in a clinic. If you have worked in a hospital setting, explain what your role was and how it prepared you for this position. If you haven’t worked in a hospital before, you can talk about any other healthcare experience you may have.

Example: “I’ve never worked in a hospital setting before, but I do have some medical experience from my previous job as an emergency room nurse. In that role, I learned how to work with patients of all ages and treat their illnesses or injuries. This experience has helped me understand the importance of providing quality care to everyone who comes through our doors.”

12. What qualities do you think make a good nurse?

This question can help the interviewer get to know you as a person and see if your values align with those of Kelsey-Seybold Clinic. When answering this question, it can be helpful to think about what qualities you admire in other nurses. You can also consider which skills have helped you succeed in your nursing career so far.

Example: “I think that compassion is one of the most important qualities for a good nurse. I’ve seen how much patients appreciate when their nurses are kind and empathetic. Another quality I think makes a great nurse is patience. Patience helps me remain calm when working with challenging patients or family members. It’s also an important skill because it allows me to take my time and make sure I’m providing the best care possible.”

13. Can you tell me about a time when you had to deal with an angry patient? How did you handle the situation?

This question can help the interviewer determine how you handle conflict and stress. It’s important to show that you’re able to remain calm under pressure, while also remaining empathetic toward patients.

Example: “I once had a patient who was upset because they felt like I wasn’t listening to them. They were very loud when speaking with me, which made it difficult for me to understand what they were saying. Instead of raising my voice or getting defensive, I calmly asked them to repeat themselves so I could better understand their concerns. Once I understood what they were saying, I apologized for not hearing them clearly and explained why I hadn’t been paying attention.”

14. Explain why you chose nursing as a career path.

This question is a great way to learn more about the applicant’s passion for nursing. It also allows you to see how they view their role as a nurse and what motivates them. When answering this question, it can be helpful to discuss your personal experiences with illness or injury that led you to pursue a career in nursing.

Example: “I chose nursing as a career path because I have always had a passion for helping others. In high school, I volunteered at my local hospital where I assisted patients who were waiting for treatment. Seeing the relief on their faces when they realized someone was there to help them made me realize that I wanted to do this for a living. I love being able to provide comfort and support to those who need it most.”

15. What do you know about our organization?

This question is a great way for the interviewer to assess your research skills and determine how much you know about their organization. Before your interview, make sure to read up on Kelsey-Seybold Clinic’s mission statement, values and goals. You can also learn more about the specific department you’re interviewing for by reading through job descriptions or speaking with someone who works there.

Example: “I’ve learned that Kelsey-Seybold Clinic is one of the largest healthcare providers in Houston. I’m excited to work here because I think it would be beneficial to have access to so many resources. I also understand that this clinic has an excellent reputation within the community. I am passionate about providing quality care to patients and hope to contribute to this goal.”

16. Is there anything else we should know about you?

Employers ask this question to learn more about you and your personality. They want to know what makes you unique, so share a few things that make you stand out from other candidates. You can talk about any hobbies or interests you have, but also consider sharing something personal like an experience that made you who you are today.

Example: “I’m passionate about helping others, which is why I chose to pursue medicine as a career. When I was in high school, my neighbor had cancer and no health insurance. She couldn’t afford treatment, so she didn’t go to the doctor until it was too late. I started a GoFundMe campaign for her, and we raised enough money to cover her medical bills. It’s experiences like these that remind me how important it is to help those in need.”

17. What kind of skills do you bring to this position?

This question is a great way for the interviewer to learn more about your skills and how they can benefit their organization. When answering this question, it’s important to highlight your soft skills as well as your hard skills. Some examples of skills you could mention include:

Communication skills
Compassionate caregiving skills
Interpersonal skills
Problem-solving skills
Example: “I have excellent communication skills that allow me to work with patients and colleagues effectively. I’m also highly compassionate when working with patients, which helps me make them feel comfortable during their appointments. My interpersonal skills help me communicate effectively with patients and my coworkers, making me an effective team member.”

18. What are your long term goals?

Employers ask this question to learn more about your career goals. They want to know if you are planning on staying with the company for a long time or if you’re just looking for any job that will help you gain experience. When answering this question, make sure to mention how working at Kelsey-Seybold Clinic can help you achieve those goals.

Example: “My long term goal is to become a pediatrician. I have always loved children and am passionate about helping them get better when they’re sick. Working as a nurse at Kelsey-Seybold Clinic would give me valuable experience in caring for patients of all ages. It would also allow me to work alongside doctors who could provide me with guidance as I continue my education.”

19. Where do you see yourself in 5 years?

Employers ask this question to see if you have career goals and how they align with the company’s future. If you’re applying for a position in healthcare, it’s likely that your employer wants to know that you plan on staying with them for at least five years. When answering this question, be honest about what you want from your career and where you see yourself in the future.

Example: “I hope to still be working here in five years. I love my job and feel like there is so much more I can learn and do in this field. I would also like to continue my education by getting my master’s degree in nursing.”

20. What interests you most about this job?

Employers ask this question to learn more about your interests and motivations. They want to know if you are passionate about the role, which can help them decide whether or not you would be a good fit for their organization. When answering this question, think about what drew you to apply for this job in the first place. Consider mentioning any specific skills that you have that you think will benefit you in this position.

Example: “I am most interested in working with patients who need urgent care. I love helping people feel better when they’re sick, so I’m excited to work at a clinic where I can do that every day. I also really enjoy interacting with different types of people, so I think I could make many patients feel comfortable here.”