Knowledge Manager Resume Example & Writing Guide

Knowledge managers work in an industry that’s growing at an incredible rate: knowledge management. As knowledge managers, they help companies develop, organize, share, and leverage their collective knowledge to create new products and services, improve existing offerings, or solve thorny business problems.

In this role, you’ll be tasked with identifying and documenting the knowledge workers within your organization have acquired over time. You’ll create systems to organize that knowledge and make it accessible to the people who need it most. And you’ll collaborate with subject matter experts to find ways to share that knowledge with customers, clients, and other stakeholders.

To land your next knowledge manager position, you’ll need a resume that showcases the value you bring to the table, along with tangible proof of your skills and experience. Follow these tips and resume example to write a knowledge manager resume that hiring managers will love.

How to Write a Knowledge Manager Resume

Here’s how to write a knowledge manager resume of your own.

Write Compelling Bullet Points

When you’re writing bullet points, it can be tempting to simply list your responsibilities and duties. But that’s not enough to make a strong impression. Instead, you should use your bullet points to demonstrate your key skills and qualifications. So rather than saying you “managed knowledge base,” you could say you “managed knowledge base to increase customer satisfaction by 15% in six months.”

The second bullet point paints a clear picture of what you did and the results of your work. It also provides a specific number to demonstrate your impact.

Related: What Is a Knowledge Manager? How to Become One

Identify and Include Relevant Keywords

When you apply for a knowledge manager role, your resume is likely to be scanned by an applicant tracking system (ATS) for certain keywords. This software looks for specific terms related to the job, like “research” or “analytics” in order to determine whether your skills are a match. If you don’t have enough relevant keywords on your resume, the ATS might discard your application.

To increase your chances of being seen, make sure to include keywords throughout all sections of your resume. You can find some commonly used knowledge manager keywords below:

Showcase Your Technical Skills

There are a number of programs and systems that knowledge managers use on a daily basis to store, track, and analyze information. Being proficient in the use of these programs and systems is essential to the job. Some of the most commonly used programs are Microsoft Office Suite (Excel, Word, PowerPoint), Google Suite (Gmail, Docs, Drive, Calendar), and social media platforms like LinkedIn and Twitter. Additionally, knowledge managers need to be familiar with data mining, machine learning, and modeling.

So if you have experience with any of these programs or platforms, be sure to list them on your resume. And if you’re not familiar with them, now is the time to learn them!

Related: How Much Does a Knowledge Manager Make?

Remember The Basics

As you write your resume, it’s important to keep a few basic rules in mind.

Create Scannable Sections

There are a few things you can do to your resume to make it look more professional and easier to read. First, use a standard font type and size throughout the document. You should also left-align your text, use bullets instead of paragraphs to list your experiences, and keep your bullets to no more than two lines. Additionally, try to use a limited amount of formatting variation, and leave some white space on the page to make the document less overwhelming.

Be Concise

There is no set rule for how long your resume should be, but it’s generally best to keep it concise and to the point. For most people, a one-page resume is the ideal length, as it allows you to highlight your most relevant experience and skills. If you have more than 10 years of experience, you may need to go to two pages, but be selective about the information you include. Remember that the goal is to make a good first impression and quickly show an employer why you are a good fit for the job.

Check Your Work

Proofreading your resume is an important step in ensuring that it is effective and error-free. Spell checking is a must, as are punctuation and grammar checks. It is also helpful to have someone else proofread your resume for you, as they may catch mistakes that you have missed. Beware of easily confused words, and make sure that your tense is consistent throughout the resume.

Use a Summary

Most job seekers don’t put enough thought into their resume summary statements. These statements are a critical part of your resume, and they should be used to highlight your best skills and experiences, as well as your future goals. A well-written summary can help to quickly show a recruiter how you see your experience translating into the role you’re applying for. When creating your own, be sure to focus on your relevant skills, play up your best experiences, and explain what you’re hoping to do next. Keep it short and sweet, and make sure that your summary accurately represents you and your goals.

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