Kroger Courtesy Clerk Resume Example & Writing Guide

Use this Kroger Courtesy Clerk resume example and guide to improve your career and write a powerful resume that will separate you from the competition.

-> As a courtesy clerk, you’ll be the face of your store—helping customers find what they need and making them feel welcome. You’ll also play an important role in maintaining a safe and secure shopping experience by monitoring the premises, monitoring the cash register, and helping to prevent theft.

If you love interacting with people, are great at problem solving, and can think on your feet, this could be the perfect job for you. Follow these tips and resume example to write a compelling courtesy clerk resume that will help you stand out from the pack.

David Moore
Houston, TX | (123) 456-7891 | [email protected]

Hard-working, reliable, and customer-oriented courtesy clerk with two years of experience in the retail industry. Demonstrates a commitment to providing excellent customer service and ensuring a positive shopping experience for all customers.

Lamar Consolidated High School Jun '08
High School Diploma
Company A, Kroger Courtesy Clerk Jan '17 – Current
  • Maintained a clean and organized checkout area, including the back room and store shelves.
  • Provided excellent customer service by greeting customers with a smile, listening to their needs, anticipating their wants, and delivering an exceptional experience every time.
  • Operated cash register in accordance with company policies regarding sales transactions and accepted payments using proper procedures for credit/debit cards or check processing.
  • Assisted customers with loading groceries into their vehicle when needed as well as assisted other associates when necessary during busy times of day or shift changes.
  • Followed all safety rules while working in the store and followed all loss prevention measures to ensure that no theft occurred within the store location or surrounding areas during work hours.
Company B, Kroger Courtesy Clerk Jan '12 – Dec '16
  • Answered customer questions about products and assisted with product selection, resulting in increased sales of over $1M annually
  • Operated cash register and performed inventory checks to ensure that items were available for customers
  • Maintained a clean and organized checkout area by sweeping the floor daily and stocking shelves as needed
  • Ensured all transactions were completed accurately before releasing them to customers or placing them in bags
  • Checked receipts against shopping carts at the end of each shift to make sure nothing was left behind
Company C, Cashier Jan '09 – Dec '11
  • Managed the cash register and assisted customers with payments, refunds, and exchanges in a friendly manner.
  • Maintained knowledge of current promotions to ensure accurate customer information.
  • Assisted management with inventory control by recording sales transactions accurately and quickly.

Industry Knowledge: Cash Handling, Inventory Management, Grocery Store Operations, Grocery Store Products, Cash Register
Technical Skills: Microsoft Office Suite, Typing
Soft Skills: Communication, Customer Service, Attention to Detail, Multi-Tasking, Phone Etiquette, Conflict Resolution

How to Write a Kroger Courtesy Clerk Resume

Here’s how to write a kroger courtesy clerk resume of your own.

Write Compelling Bullet Points

The best way to make your resume stand out is to use strong, specific language. So rather than saying you “assisted customers,” you could say you “provided customer service by assisting 10+ customers daily, resolving issues, and providing guidance on product selection.”

The second bullet point is much stronger because it provides specific details about what you did and the results of your work. And it also includes a number to help quantify your contributions.

Identify and Include Relevant Keywords

When you apply for a job at a grocery store, your resume is likely to be scanned by an applicant tracking system (ATS) for certain keywords. These programs search resumes for specific job-related terms, like “customer service” or “sales” in order to determine whether or not the applicant is a good fit for the position. If your resume doesn’t include enough of the right keywords, your application might not make it past the initial screening process.

To increase your chances of getting an interview, you should use this list of keywords as a guide when writing your resume:

  • Cashiering
  • Teamwork
  • Time Management
  • Communication
  • Customer Service
  • Organization Skills
  • Retail
  • Cash Handling
  • Customer Satisfaction
  • Multitasking
  • Problem Solving
  • Social Media
  • Cash
  • Cashiers
  • Microsoft Access
  • Event Planning
  • Retail Sales
  • Customer Experience
  • Adobe Photoshop
  • Cooperation
  • Leadership
  • Inventory Management
  • Marketing
  • Problem Solving Skills
  • Cash Handling Skills
  • Data Entry
  • Team Spirit
  • Inventory Control
  • Food & Beverage
  • Sales

Showcase Your Technical Skills

As a courtesy clerk, you are responsible for providing customer service and assisting customers with their purchases. In order to do this effectively, you need to be proficient in the use of technology. This might include familiarity with the store’s point-of-sale system, or knowledge of how to use mobile apps or online tools to make shopping easier for customers. Additionally, courtesy clerks are often responsible for reconciling transactions and verifying prices, so experience with accounting software and databases is essential.

Remember The Basics

As you write your resume, it’s important to keep a few basic rules in mind.

Create Scannable Sections

There are a few things you can do to your resume to make it easier to read, such as left aligning your text, using a standard font type and size, and using bullets instead of paragraphs to list your experiences. You should also use all-caps and bold sparingly, and keep your bullets under two lines. Additionally, you can include some white space on the page to make the document easier to scan.

Be Concise

There is no set length for a resume, but a one-page resume is usually the best option for recent graduates or those with limited work experience. If you have more experience to include, a two-page resume is appropriate. However, it is important to be selective about the information included on the resume and to tailor it to the specific role.


Proofreading your resume is important to presenting a polished and professional image. Spellcheck can catch many basic spelling errors, but it is important to have someone else also proofread your resume for errors in punctuation and grammar. Additionally, be on the lookout for easily confused words, such as their, there, and they’re.

Consider Including a Summary

If you are looking to transition into a new role, a resume summary statement can be an extremely effective way to do so. By highlighting your skills and experiences in a concise way, you can show potential employers how you can be a valuable asset to their team. Additionally, using a summary statement can help to clarify your intentions and showcase the type of position you are hoping to find.


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