Career Development

What Does a Laundry Attendant Do?

Find out what a laundry attendant does, how to get this job, and what it takes to succeed as a laundry attendant.

Laundry attendants are responsible for the care and maintenance of laundry equipment, supplies, and facilities. They commonly work in large commercial laundromats or industrial laundries where they handle a wide range of tasks related to washing, drying, folding, pressing, and sorting clothes and linens.

Laundry attendants must be detail-oriented and organized individuals who can multitask effectively while paying close attention to details. They may also need to have strong communication skills so that they can clearly communicate with customers about their laundry needs and preferences.

Laundry Attendant Job Duties

A laundry attendant typically has a wide range of responsibilities, which can include:

  • Collecting dirty uniforms and linens from guest rooms or resident apartments and delivering them to the laundry facility for cleaning and pressing
  • Loading and unloading washers and dryers with clean linens and towels
  • Inspecting items for damage or stains prior to washing so that they may be repaired before being laundered
  • Ironing, folding, and arranging items in order to store them properly until they are ready to be used again
  • Setting up machines such as washers, dryers, and irons in guest rooms or resident apartments when requested by customers or management
  • Restocking detergent, fabric softener, bleach, starch, and other supplies needed for laundering
  • Mending torn seams on clothing items with sewing machines or hand sewing needle and thread
  • Cleaning stains and removing odors from clothing using commercial laundry products
  • Washing, drying, folding, and ironing clothes according to instructions from the customer

Laundry Attendant Salary & Outlook

Laundry attendants’ salaries vary depending on their level of education and experience, the company size and geographic location. They may also earn additional compensation in the form of tips.

  • Median Annual Salary: $25,000 ($12.02/hour)
  • Top 10% Annual Salary: $53,500 ($25.72/hour)

The employment of laundry attendants is expected to grow at an average rate over the next decade.

The need to clean and maintain uniforms, work clothing, and other items will continue to drive demand for laundry services. In addition, the increasing use of mobile laundry carts in healthcare facilities will create some new jobs for laundry attendants.

Laundry Attendant Job Requirements

A laundry attendant typically needs to have the following qualifications:

Education: Laundry attendants typically need only a high school diploma or GED certificate. Some employers may prefer candidates who have completed a laundry or dry cleaning course. These courses typically last a few weeks and teach students the basics of laundry and dry cleaning equipment, cleaning techniques and safety procedures.

Training & Experience: Most employers will provide on-the-job training for new laundry attendants. This training will teach you how to operate the laundry equipment and clean the facility. You may also learn how to operate the facility’s computer system to track the status of each load of laundry.

Certifications & Licenses: Employers typically don’t require laundry attendants to have certifications, but earning one can help you learn more about the industry and demonstrate your dedication to the profession.

Laundry Attendant Skills

Laundry attendants need the following skills in order to be successful:

Attention to detail: Laundry attendants must be able to pay close attention to detail when sorting and folding laundry. They should be able to sort and fold laundry by color and type of fabric to ensure that all of the laundry is properly sorted and that all of the laundry is clean and free of stains. Laundry attendants should also be able to fold laundry in a way that ensures that the laundry is properly stored and that it is easy to find when it is needed.

Communication skills: Laundry attendants often work in teams, so it’s important to be able to communicate effectively with your coworkers. You may also need to communicate with customers to answer questions or help them find what they’re looking for.

Customer service: Customer service skills are an important aspect of any job, especially in the service industry. As a laundry attendant, you’ll likely interact with a variety of people, including hotel guests, other laundry staff and management. Your ability to provide excellent customer service can help you build positive relationships with your coworkers and supervisors, as well as with your customers.

Physical stamina: Laundry attendants often work in large facilities with many machines and large loads of laundry. They may be on their feet for long periods of time and lift heavy loads of laundry. They may also be required to move laundry carts and equipment throughout the facility.

Problem-solving: Laundry attendants are responsible for maintaining the cleanliness of laundry facilities. This means they must be able to identify and solve problems that may arise. For example, if a machine breaks down, a laundry attendant may need to identify the problem and find a solution to fix it.

Laundry Attendant Work Environment

Laundry attendants typically work in the laundry room of a hotel, hospital, or other institution. They may also work in a dry-cleaning establishment. The work is usually performed in a well-lit and ventilated area, but it may be noisy because of the machines. Laundry attendants typically work 40 hours per week, but they may work longer hours during busy periods. They may also be required to work weekends and holidays. Overtime work is often available. Laundry attendants typically stand for long periods and lift heavy loads, so they must be physically fit. The work can be repetitive and sometimes tedious, but it is not usually stressful.

Laundry Attendant Trends

Here are three trends influencing how laundry attendants work. Laundry attendants will need to stay up-to-date on these developments to keep their skills relevant and maintain a competitive advantage in the workplace.

The Growth of the Online Laundry Industry

The online laundry industry is growing rapidly as more and more people turn to this service for their laundry needs. This trend is being driven by a number of factors, including the increasing cost of living, the desire for convenience, and the need for cleaner clothes.

As the online laundry industry grows, laundromats will need to find ways to compete. One way to do this is by offering additional services, such as dry cleaning or shoe repair. Additionally, laundromats can focus on improving the customer experience by providing amenities like WiFi, coffee, and snacks.

More Use of Technology in the Workplace

The use of technology in the workplace is becoming increasingly common as businesses look for ways to improve efficiency and productivity. This trend is leading to an increased demand for professionals who are skilled in using technology to support business operations.

As technology becomes more prevalent in the workplace, launderers will need to learn how to use it effectively in order to keep up with the competition. This includes learning how to use software that automates tasks, manages inventory, and tracks data.

A Greater Focus on Employee Wellness

Employers are increasingly focusing on employee wellness as a way to reduce costs and improve productivity. This means that laundries will need to provide services that help employees stay healthy and comfortable.

Laundries can capitalize on this trend by offering services such as on-site fitness centers, massage therapy, and healthy food options. They can also promote initiatives that encourage employees to take time away from work to relax and recharge.

How to Become a Laundry Attendant

A laundry attendant career can be a great way to get started in the hospitality industry. As a laundry attendant, you’ll be responsible for cleaning and folding linens and other fabrics used in hotels and other lodging facilities. This is a physically demanding job that requires standing for long periods of time and lifting heavy loads.

To be successful in this role, you need to have a strong work ethic and be able to follow instructions carefully. You should also be comfortable working with chemicals and handling dirty laundry.

Advancement Prospects

There are many opportunities for advancement for laundry attendants. With experience, they may move into positions such as supervisor, lead attendant, or manager. Some may also move into related occupations, such as housekeeping or janitorial work.

Laundry Attendant Job Description Example

The laundry attendant is responsible for providing a clean, safe and orderly laundry room for hotel guests and staff. He or she will sort, wash, dry, fold and iron laundry according to hotel standards. The laundry attendant will also be responsible for keeping the laundry room clean and organized. The ideal candidate will have prior experience working in a laundry room or similar environment. He or she must be able to lift heavy objects and stand for long periods of time.

Duties & Responsibilities

  • Maintain a high level of cleanliness in all laundry areas
  • Operate all laundry equipment in a safe and efficient manner
  • Sort, wash, dry, fold, and iron all linen and clothing items according to established procedures
  • Maintain an adequate supply of all laundry chemicals and materials
  • Report any damages or repairs needed for laundry equipment to the supervisor
  • Keep all storage areas neat and organized
  • Assist guests with their laundry needs in a friendly and professional manner
  • Adhere to all safety and security procedures
  • Comply with all local, state, and federal health regulations
  • Attend all mandatory training sessions
  • Perform other duties as assigned
  • Maintain a positive attitude and be a team player

Required Skills and Qualifications

  • High school diploma or equivalent preferred
  • Ability to lift 50 pounds
  • Flexible schedule, including weekends and holidays
  • Reliable transportation
  • Professional appearance and demeanor
  • Excellent customer service skills

Preferred Skills and Qualifications

  • Previous experience working in a hotel or laundry facility
  • Experience operating commercial laundry equipment
  • Working knowledge of chemicals and their proper usage
  • Bilingual

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