Resume

Learning and Development Specialist Resume Example & Writing Guide

Use this Learning and Development Specialist resume example and guide to improve your career and write a powerful resume that will separate you from the competition.

Learning and development specialists are responsible for designing and implementing training programs for employees. They work with human resources, managers, and other stakeholders to identify training needs and create solutions that will help employees grow professionally.

If you’re an aspiring learning and development specialist looking for your next role or a current one looking for a promotion, it’s important to have a resume that highlights your unique set of skills and experience. Here are some tips and an example resume to help you write yours.

Jennifer Thomas
Chicago, IL | (123) 456-7891 | [email protected]
Summary

Talented learning and development specialist with over 10 years of experience developing and delivering training programs that improve employee productivity and organizational efficiency. Specializes in the design and implementation of custom eLearning solutions.

Education
Northeastern Illinois University Jun '10
M.S. in Adult and Continuing Education
Northeastern Illinois University Jun '06
B.A. in Psychology
Experience
Company A, Learning and Development Specialist Jan '17 – Current
  • Developed and implemented training programs for new hires, managers, and employees in multiple locations to increase knowledge of company policies and procedures.
  • Provided coaching on performance management strategies including goal setting, feedback, recognition, and development planning.
  • Facilitated workshops on topics such as leadership skills, conflict resolution, team building, etc., with the purpose of increasing employee engagement and improving overall workplace culture.
  • Assisted with conducting exit interviews when an employee is leaving the organization to gather information regarding reasons for departure so that corrective action can be taken if necessary.
  • Created a learning plan based on individual needs or goals to help meet objectives within the time frame set by each participant.
Company B, Learning and Development Specialist Jan '12 – Dec '16
  • Worked with management team to create a learning and development strategy that increased productivity by 15%
  • Conducted training needs analysis for all departments, identifying the most critical skills needed in each area
  • Developed an employee engagement program that reduced turnover by 25% over two years
  • Created a new onboarding process that improved overall satisfaction among new hires by 10%
  • Managed a budget of $200K and oversaw five full-time employees responsible for training programs
Company C, Training Coordinator Jan '09 – Dec '11
  • Developed, scheduled and coordinated all training programs, workshops and seminars for company employees.
  • Assisted in the design and development of course materials and manuals.
  • Conducted orientation sessions and arranged on-the-job training for new hires.
Certifications
  • Certified Professional in Learning & Performance
  • Certified Instructional Designer
  • Certified Trainer
Skills

Industry Knowledge: Management, Instructional Design, Training, Performance Improvement, Business Analysis, Learning Management Systems
Technical Skills: Microsoft Office Suite, Google Analytics, Blackboard, Adobe Connect, Moodle, Prezi, PowerPoint, Word
Soft Skills: Communication, Teamwork, Problem Solving, Cooperation, Leadership, Presentation Skills

How to Write a Learning and Development Specialist Resume

Here’s how to write a learning and development specialist resume of your own.

Write Compelling Bullet Points

When you’re writing bullet points, it can be tempting to simply list your responsibilities. But that’s not enough to make a strong impression. Instead, you should use your bullet points to demonstrate how you’ve used your skills and experience to contribute to the organization.

For example, rather than saying you “developed training materials,” you could say you “developed training materials for new customer service agents, resulting in a 15% decrease in customer complaints over six months.”

The second bullet point is much stronger because it provides specific details about the project and the outcome. It also includes a quantifiable result—a 15% decrease in customer complaints—which makes it easy for the reader to understand how your work impacted the organization.

Identify and Include Relevant Keywords

When you apply for a learning and development specialist role, your resume is likely to be scanned by an applicant tracking system (ATS) for certain keywords. This software looks for specific terms related to the job, like “training” or “development” in order to determine whether you have the skills and experience required for the role. If your resume doesn’t include enough relevant keywords, the ATS might automatically reject your application.

To make sure your resume makes it past the ATS, use this list of common L&D keywords as a starting point:

  • Learning Management Systems
  • Training & Development
  • E-Learning
  • Employee Training
  • Learning Management
  • Instructor-led Training
  • Talent Management
  • Performance Management
  • Human Resources (HR)
  • Training Delivery
  • Instructional Design
  • Staff Development
  • Employee Engagement
  • Leadership Development
  • Organizational Development
  • Human Resources Information Systems (HRIS)
  • Change Management
  • Leadership
  • Team Building
  • Management
  • Onboarding
  • Adult Education
  • Employee Learning & Development
  • Corporate Training
  • Curriculum Development
  • Performance Improvement
  • Instructional Design & Development
  • eLearning Development
  • Learning Management Systems Integration
  • Talent Development

Showcase Your Technical Skills

There are a number of programs and systems that Learning and Development Specialists use on a daily basis to design and deliver training programs. Being proficient in the use of these programs and systems is essential to the job. Some of the most commonly used programs are LMS platforms like Moodle and Blackboard, video conferencing software like Skype and Zoom, and authoring tools like Adobe Captivate and Articulate Storyline. Additionally, Learning and Development Specialists need to be familiar with adult learning principles and how to apply them to their training programs.

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