20 LifeStance Health Interview Questions and Answers

LifeStance Health is a leading provider of behavioral health services. They are dedicated to helping people live their best lives by providing high-quality, evidence-based care.

If you are interviewing for a position at LifeStance Health, you can expect to be asked questions about your professional experience, clinical skills, and knowledge of evidence-based practices. You may also be asked questions about your personal life and values to see if you are a good fit for their company culture.

In this guide, we have compiled a list of sample LifeStance Health interview questions and answers to help you prepare for your interview.

LifeStance Health Interview Process

The interview process at LifeStance Health is generally pretty quick and easy. Most candidates report having only one or two interviews before being offered the job. The questions asked are usually fairly standard and shouldn’t be too difficult to answer if you’re prepared. Overall, the experience is generally positive, with most people finding the staff to be friendly and helpful.

1. What are your thoughts on the current state of mental health care in America?

This question can help interviewers learn more about your opinions on the current state of mental health care in America. It can also allow them to see how you might approach this issue as a future employee. When answering, it can be helpful to provide specific examples of what you think is working and not working with mental health care in America.

Example: “I believe that there are many positive aspects of the current state of mental health care in America. For example, I am glad that we have made strides toward destigmatizing mental illness. However, I do feel like there is still work to be done in this area. We need to continue to educate people about mental illness so they understand it’s nothing to be ashamed of. We also need to make sure everyone has access to affordable mental health care.”

2. Do you have any experience working with children and adolescents?

This question is a great way for employers to learn more about your experience working with patients of all ages. If you have worked with children or adolescents in the past, describe what it was like and how you helped them achieve their goals.

Example: “I’ve had plenty of experience working with children and adolescents because I am currently an elementary school teacher. In my current role, I work with students from kindergarten through fifth grade. My goal as a teacher is to help each student develop confidence in themselves and their abilities so they can succeed in life. I also want to make sure that every child feels safe and comfortable at school.”

3. LifeStance Health is a company that emphasizes innovation, what do you think is the most important thing to remember when trying to be innovative?

This question is an opportunity to show your knowledge of innovation and how it can be applied in the healthcare industry. When answering this question, consider what you know about LifeStance Health’s values and goals as a company.

Example: “In my experience, I’ve found that being innovative means having a willingness to try new things. It also means not being afraid to fail because failure is often where we learn the most. In order to innovate, I think it’s important to have a team that supports each other and encourages one another to take risks.”

4. Why do you want to work at LifeStance Health?

This question can help the interviewer learn more about your interest in their company. Use this opportunity to show that you have done research on the organization and understand what they do. You can also use this time to highlight any personal connections you may have with LifeStance Health.

Example: “I want to work at LifeStance Health because I am passionate about helping people live healthier lives. When I was researching companies, I found out that LifeStance Health is one of the top health care providers in the country. I would love to be a part of such an innovative team that is dedicated to improving the quality of life for others.”

5. Do you have experience working in an office setting?

This question can help interviewers learn about your experience with office culture and etiquette. If you have no prior experience, you can talk about how you would adapt to an office setting.

Example: “I’ve never worked in an office before, but I think I’d be a great fit for this role because of my ability to work well with others. Throughout my career, I’ve learned that it’s important to communicate clearly and respectfully with coworkers. I’m always willing to ask questions when I don’t understand something, and I believe that these skills are essential for working in any type of environment.”

6. Tell me about a time you had conflict with a coworker, how did you handle it?

This question can help interviewers understand how you handle interpersonal conflict. It’s important to be honest and specific in your answer, as it can show the interviewer that you’re willing to address issues head-on.

Example: “I once had a coworker who was constantly late for work. I tried talking to them about it several times, but they didn’t seem to care. Eventually, I told my manager about the situation so they could talk to the employee themselves. The coworker eventually apologized and promised to arrive on time more often.”

7. How would you approach a difficult situation with a client?

This question can help interviewers understand how you handle conflict and challenges. Use examples from your experience to explain how you would respond to a difficult situation with a client, such as an upset patient or challenging family member.

Example: “I once had a client who was very unhappy with the care I provided them. They were frustrated that they weren’t seeing results after several weeks of treatment. I listened carefully to their concerns and asked questions to better understand what they wanted from me. After our conversation, I decided to change my approach to treating this client. I explained that we may need to try different methods before finding one that works for them. The client agreed to give it another shot, and within two weeks, they saw significant improvement.”

8. Are you comfortable using electronic medical records?

Electronic medical records are a common practice in the healthcare industry. Employers may ask this question to see if you have experience using electronic medical records and how comfortable you are with them. If you do not have any experience, consider asking your interviewer about their preferred system or what they use at LifeStance Health.

Example: “I am very familiar with electronic medical records. I used an online patient portal for my previous employer that was integrated into our electronic medical record. It made it easy to communicate with patients and keep track of their information. I would be happy to learn more about the system you use here.”

9. Describe a time where you were successful at getting a large gift and what your strategy was.

This question is a great way to show your leadership skills and ability to work with others. When answering this question, it can be helpful to mention the name of the person who gave you the gift or how much money they donated.

Example: “When I was working at my previous job, we were trying to get a large donation from a wealthy individual. We had been in contact with them for months about making a sizable contribution, but they kept putting us off. Finally, after many phone calls and emails, they agreed to give us $100,000. My strategy was to keep contacting them until they finally said yes.”

10. What is your availability?

Employers ask this question to make sure you are available for the job. They want someone who can work a full-time schedule and be on time. When answering, list your availability in terms of days, times and any other details that may be important.

Example: “I am available Monday through Friday from 8 a.m. to 5 p.m. I also have experience working weekends when necessary. My availability is flexible, so if there’s an emergency situation where I need to leave early or come in late, I would be willing to do so.”

11. Have you ever worked with clients who had suicidal thoughts or tendencies?

This question is a way for the interviewer to assess your ability to handle difficult situations. In your answer, you should demonstrate that you can be empathetic and compassionate when working with clients who are experiencing mental health issues.

Example: “I have worked with several clients who were struggling with suicidal thoughts or tendencies in the past. I always made sure to listen carefully to what they had to say and make them feel comfortable enough to share their feelings. I also referred them to other professionals if needed. My goal was to help my clients find ways to cope with their emotions so they could continue living healthy lives.”

12. What kind of connections do you have with the community? How involved are you?

This question is a great way to learn more about the candidate’s personality and how they interact with others. It can also be an indicator of their willingness to get involved in community events or volunteer opportunities. When answering this question, it can be helpful to mention specific organizations you’ve volunteered for or local businesses you support.

Example: “I’m very passionate about my community and have been volunteering at the local animal shelter for the past three years. I love being able to help care for the animals there and make sure they’re getting the best possible care. I also try to shop locally as much as possible so that I can support our small business owners.”

13. Tell us about a time when you had to make decisions about a process without consulting your direct manager.

This question can help interviewers understand your ability to make independent decisions and how you approach problem-solving. When answering this question, it can be helpful to describe a specific situation in which you had to make an important decision without the guidance of your manager and how you handled that situation successfully.

Example: “In my previous role as a nurse, I was responsible for making many important decisions on my own. For example, when patients would come into the hospital with certain symptoms, I would have to decide what tests to run and what treatment plans to implement based on their symptoms alone. In these situations, I always tried to use my best judgment and refer back to my training and experience to guide me.”

14. What motivates you to come into work every day?

This question can help interviewers understand what you find rewarding about your work. It’s important to show that you’re motivated by more than just money, and it can be helpful to discuss a specific example of how you were motivated by something at work in the past.

Example: “I come into work every day because I love helping people. In my last job as an emergency room nurse, I had a patient who was experiencing severe pain from kidney stones. He was very scared and nervous, but I helped him feel calm and reassured. After he left, his wife told me that he felt much better after talking with me. That made me realize that I want to continue working in healthcare so I can make a difference in other people’s lives.”

15. What do you see as the biggest challenge for someone in this role?

This question can help the interviewer get a better idea of your understanding of what this role entails. It also helps them determine whether you have any experience with similar challenges and how you overcame them in the past. When answering, try to think about the most challenging aspect of the job and explain how you would overcome it.

Example: “The biggest challenge I see for someone in this role is that they are often working on their own. This means that if something goes wrong or there’s an issue, they may be the only one who knows about it. In my last position, I helped create a system where we could all communicate more effectively when issues arose. We set up a group text so everyone knew who was available to answer questions or concerns.”

16. We often need our administrative assistants to work independently, do you feel like you could thrive in that type of environment?

Administrative assistants often need to work independently, so hiring managers may ask this question to see if you have the skills and experience needed for the role. When answering this question, it can be helpful to mention a time when you worked independently in your previous job.

Example: “I feel like I could thrive in an independent environment. In my last position, I was responsible for managing our social media accounts, which required me to complete tasks on my own. For example, I would create content for our Instagram account, schedule posts and respond to comments and questions from followers.”

17. What kind of support would you expect from management?

This question can help the interviewer determine how you would interact with your supervisor and other members of management. Your answer should show that you value their support, but also that you are willing to take initiative on your own.

Example: “I expect my manager to be available for questions or concerns I may have about a patient’s care. If I need advice or feedback on a situation, I would appreciate it if they could provide me with resources or time to discuss the issue with them. In addition, I would like to work in an environment where managers encourage employees to develop new skills and try new approaches to problem-solving.”

18. Give an example of a time when you had to solve a problem that was not straightforward. How did you approach the problem?

This question is a great way to show your problem-solving skills. It also allows you to demonstrate how you use critical thinking and analytical skills to solve problems. When answering this question, it can be helpful to provide an example that shows the steps you took to analyze the situation and come up with a solution.

Example: “When I was working as a nurse at a hospital, there were times when patients would arrive in the emergency room with no identification on them. This made it difficult for us to know who they were or what their medical history was. In these situations, we would have to take extra time to figure out who the patient was before we could treat them. To solve this issue, I started taking pictures of all incoming patients so we could identify them later.”

19. What is your experience with handling money and operating a cash register?

This question is a great way to learn about your potential employer’s expectations for the position. It can also be an opportunity to show off your skills and abilities with handling money, which are important in this role. If you have experience operating a cash register or balancing a checkbook, share that information.

Example: “I’ve been managing my own finances since I was 16 years old. My parents taught me how to balance a checkbook and use online banking when I was young, so I’ve always done it myself. I’m very comfortable using computers and apps to manage my accounts and pay bills.”

20. What would you say is your greatest strength and weakness?

This question is a common one in interviews, and it’s important to answer honestly. Employers ask this question because they want to know what your greatest strengths are so that you can use them on the job. They also want to know about any weaknesses so that you can work on improving them. When answering this question, be sure to focus on your strengths first.

Example: “My greatest strength is my ability to remain calm under pressure. I have worked with many patients who were experiencing high levels of stress or anxiety, and I was able to help them feel more at ease by remaining calm myself. My weakness would be that sometimes I am too laid-back when working with patients. I try to make sure that I don’t come across as uninterested, but I do need to work on being more attentive.”