17 Line Service Technician Interview Questions and Answers

Working as a line service technician is a great way to get your foot in the door of the aviation industry. These workers are responsible for the general maintenance and repairs of aircraft. This can include everything from changing the oil and checking the tires to fixing the wings and landing gear.

If you’re looking for a job as a line service technician, you’ll likely need to go through a job interview. This guide will help you prepare for the most common questions asked in an interview for this position. By reading the questions and answers provided in this guide, you’ll be able to develop your own responses to common interview questions.

Are you comfortable working with a variety of different aircrafts and vehicles?

The interviewer may ask this question to determine if you have experience working with a variety of different vehicles and aircrafts. This can show the interviewer that you are adaptable and willing to learn new things. Use your answer to highlight your willingness to work with different types of vehicles and aircrafts, as well as your ability to quickly adapt to these changes.

Example: “I am very comfortable working with a variety of different vehicles and aircrafts. In my previous role, I worked on both commercial and private planes. I also worked on several different types of trucks and cars. I enjoy learning about new vehicles and figuring out how they operate. I find it interesting to see how each vehicle is unique but still has many similarities.”

What are some of the most important skills you have as a line service technician?

Employers ask this question to make sure you have the skills they’re looking for in a line service technician. They want someone who is organized, has attention to detail and can work well with others. When answering this question, think about which skills are most important for your job. Make a list of these skills and explain why each one is important.

Example: “I believe that organization and attention to detail are two of the most important skills I have as a line service technician. As a line service technician, I am responsible for repairing equipment on site. This means I need to be able to keep track of all my tools and parts so I don’t lose anything. It also means I need to pay close attention to what I’m doing so I don’t make any mistakes.”

How would you handle a situation where you need to repair an item that is currently in use?

This question can help the interviewer assess your problem-solving skills and ability to work under pressure. Your answer should show that you are confident in your abilities as a technician and have experience working on complex projects.

Example: “In my previous role, I had to repair an item while it was still in use. The client needed their computer fixed before they could continue with their work for the day. I asked them if they could save all of their files and close down their programs so I could access the hard drive. Then, I repaired the issue and restarted the computer. The client was able to resume their work without any issues.”

What is your process for inspecting an aircraft before a flight?

This question can help interviewers understand how you apply your knowledge and skills to a specific task. Use examples from previous work experiences to describe the steps you take when inspecting an aircraft before a flight.

Example: “I first check for any damage or defects on the exterior of the plane, including dents, scratches and rust spots. I then inspect the interior of the plane, looking for loose screws, frayed wires and other issues that could cause problems during a flight. Finally, I make sure all the equipment is in working order, including the engines, navigation systems and communication devices.”

Provide an example of a time when you were able to identify a problem before it became a serious issue.

This question can help the interviewer understand how you use your problem-solving skills to identify issues before they become a serious problem. Use examples from previous work experiences where you were able to identify an issue and solve it before it became something more complicated.

Example: “In my last position, I noticed that our customer service representatives weren’t receiving all of their emails. After troubleshooting for several hours, I realized that the email server was having issues with sending out emails. I worked with the IT department to resolve this issue by updating the software on the email servers. This helped ensure that our customers could receive important information about their accounts.”

If you had to choose one type of vehicle to work on for the rest of your career, which would it be and why?

This question is a way for the interviewer to get an idea of your passion and enthusiasm for vehicles. It’s important to show that you’re passionate about cars, trucks or other vehicles because it shows dedication and motivation. When answering this question, try to pick a type of vehicle that you have experience working on.

Example: “I would choose to work on large commercial trucks because I love how they look when they’re all shiny and new. There’s something so satisfying about taking a truck in that’s old and beat up and making it look like new again. I also enjoy learning more about different types of vehicles, which is why I’m currently enrolled in a class to learn more about semis.”

What would you do if you noticed a coworker engaging in unsafe practices while on the job?

Employers ask this question to make sure you understand the importance of safety in the workplace. They want to know that you will report unsafe practices and help your coworkers learn how to do their jobs safely. In your answer, explain what steps you would take to ensure your coworker’s safety while also helping them improve their work habits.

Example: “If I noticed a coworker engaging in unsafe practices, I would first approach them privately to let them know about my concerns. If they continued to engage in unsafe practices after our conversation, I would bring it up at our next team meeting so everyone could learn from each other’s experiences. I would also offer to help my coworker practice the safe way until they got comfortable with it.”

How well do you perform under pressure?

When working as a line service technician, you may encounter situations that require quick thinking and problem-solving skills. Employers ask this question to see if you can perform well under pressure. Use your answer to show the interviewer that you are capable of handling stressful situations. Explain how you stay calm in high-pressure situations. Share an example of a time when you faced a similar situation at work or in your personal life.

Example: “I am someone who thrives under pressure. I enjoy having a tight deadline because it motivates me to get my work done quickly. In fact, I have been able to complete tasks ahead of schedule on many occasions. When I face a challenging situation, I take a deep breath and think through my options carefully. I try to find a solution that is both effective and efficient.”

Do you have any experience working with a fleet management system?

Fleet management systems are used by many businesses to track the location of their vehicles and other assets. This information is often used for accounting purposes, but it can also be helpful when scheduling maintenance appointments. If you have experience working with a fleet management system, explain how you use it in your work. If you don’t have experience using one, you can talk about what you would do if you were given access to this type of software.

Example: “I’ve worked with several different types of fleet management systems during my career. I find that they’re very useful because they allow me to see where all of our vehicles are at any given time. This helps me schedule maintenance appointments more efficiently. It also allows me to keep track of which vehicles are being driven most frequently so we can ensure they’re always ready to go.”

When inspecting an aircraft, what are the first things you check?

The interviewer may ask you a question like this to assess your knowledge of the aircraft and how it functions. Use examples from your previous experience to show that you know what to look for when inspecting an aircraft.

Example: “When I inspect an aircraft, I first check all the major systems such as the engines, fuel system, landing gear and flight controls. Then, I move on to the minor systems including the auxiliary power unit, environmental control system, electrical system and hydraulic system. Finally, I make sure there are no loose parts or damaged components.”

We want to ensure our line service technicians are up-to-date on industry standards and best practices. What professional development programs have you taken in the past?

Interviewers may ask this question to learn more about your commitment to professional development. They want to know that you are willing to take on additional training and education when necessary. In your answer, explain what types of programs you have participated in and the benefits they provided.

Example: “I am always looking for ways to improve my skills as a line service technician. Last year, I took part in our company’s certification program. This program helped me earn my Certified Line Service Technician certification. It also gave me access to online courses where I learned about new technologies and best practices. I plan to continue taking advantage of these opportunities.”

Describe your process for completing a repair.

This question can help the interviewer understand your work style and how you complete tasks. Use examples from previous experiences to describe your process for completing a repair, including what steps you take and how long it usually takes you to finish a job.

Example: “I always start by assessing the problem. I check all of the equipment that’s connected to the line, such as switches, fuses and breakers. Then, I test the circuit breaker to see if it’s working properly. If not, I replace it with a new one. Next, I make sure there aren’t any loose connections in the system. Finally, I reset the power source and restart the equipment.”

What makes you an ideal candidate for this line service technician position?

Employers ask this question to learn more about your qualifications and how you feel you would fit in with their company. Before your interview, make a list of reasons why you are the best candidate for this position. Consider highlighting any relevant experience or skills that match what the employer is looking for.

Example: “I am an ideal candidate for this line service technician position because I have five years of experience working as a line service technician. In my previous role, I was responsible for repairing all types of electrical issues on customer’s properties. I also completed preventative maintenance checks on customers’ equipment so they didn’t experience problems later on.”

Which aircraft models are you most familiar with?

This question can help the interviewer determine your level of experience with aircraft models. You may have worked on a variety of different aircraft, so it’s important to highlight those that you’re most familiar with in your answer.

Example: “I’ve worked on several different types of commercial and private aircrafts over my career as a line service technician. I’m most comfortable working on Boeing 737s, Airbus A320s and Embraer ERJ 145s. These are all common aircraft models among airlines and private companies, so I feel confident that I could perform maintenance on these planes quickly and efficiently.”

What do you think is the most important aspect of your job as a line service technician?

This question can help interviewers understand what you value about your job and how you approach it. Your answer should reflect the skills, knowledge and experience that make you a good line service technician. You can also use this opportunity to show how you are passionate about your work.

Example: “The most important aspect of my job is safety. I take pride in making sure that all of my customers’ equipment is safe and secure before leaving their site. This means checking for loose connections, damaged wires and other issues that could cause problems or injuries. It’s also important to me that I leave each customer’s site clean and organized so they know we did our best to protect their property.”

How often do you think an aircraft should be inspected?

The interviewer may ask you a question like this to assess your knowledge of aircraft maintenance and safety regulations. Your answer should demonstrate that you understand the importance of following these regulations, as well as how often they apply. You can also use this opportunity to show that you are familiar with the Federal Aviation Administration’s (FAA) guidelines for inspecting aircraft.

Example: “I believe an aircraft should be inspected every six months or before each flight, whichever comes first. The FAA requires all commercial aircraft to undergo a thorough inspection at least once every two years. I have worked in line service for five years now, so I am very familiar with the process of conducting these inspections.”

There is a discrepancy between the parts you have on hand and the parts needed to complete the repair. What is your process for making a decision?

This question can help the interviewer understand how you make decisions in a fast-paced environment. Use your answer to highlight your critical thinking and problem-solving skills.

Example: “When I encounter this situation, I first look at the customer’s expectations for the repair. If they need it done by a certain time or date, I will prioritize that over cost. If there is no rush, then I will evaluate which parts are most likely to be defective. This helps me save money on unnecessary repairs.”